Mark Laird | Page 33

My Silverado purchase I worked with Mark through email correspondence because I was busy at work and didn't have time to be on the phone. Mark was very thorough and straigh I worked with Mark through email correspondence because I was busy at work and didn't have time to be on the phone. Mark was very thorough and straight forward throughout the whole process. We negotiated the sales price for the truck and all available rebates, as well as my trade in value. At the time I was working with 2 other dealerships, but Mark responded in a timely manner and I appreciated his effort throughout the process. The staff was all very friendly during the tour of the dealership, and we appreciated the overall experience. More

by MMatos21 Verified Customer Verified Customer

Report | Print

Quick and Professional Mark Laird was my salesman. He was courteous and professional. I believe Greg handled the financing. He got me a good rate. I would definitely recomme Mark Laird was my salesman. He was courteous and professional. I believe Greg handled the financing. He got me a good rate. I would definitely recommend Ferman to others More

by Richard Verified Customer Verified Customer

Report | Print

All round excellent experience! Salesman was very easy to talk to. Calm attitude, very knowledgeable and polite. I will recommend him to anyone looking to purchase a vehicle. Be Salesman was very easy to talk to. Calm attitude, very knowledgeable and polite. I will recommend him to anyone looking to purchase a vehicle. Beautiful dealership. More

by smithp2665 Verified Customer Verified Customer

Report | Print

Great Experience From Start to Finish Mark Laird did a fantastic job. Flexible to meet my needs. Best experience I've had buying a car from a dealer. Joe Lord did a great job meeting me on Mark Laird did a fantastic job. Flexible to meet my needs. Best experience I've had buying a car from a dealer. Joe Lord did a great job meeting me on arrival as well. More

by joe@jmwiley.net Verified Customer Verified Customer

Report | Print

It was good but could've been awesome! Salesman was very good, but he was given wrong information to give to me multiple times. There was 4 price increases total when I was trying to buy th Salesman was very good, but he was given wrong information to give to me multiple times. There was 4 price increases total when I was trying to buy the truck. I called and a lady gave me one price, then I was emailed another price, then the salesman gave me extended warranty price, which was raised when I signed papers, and then they added lift step bars price because he was told it wasn't included in the original price. I don't blame the salesman at all as he was just doing what he was told. I would like to see more consistancy thought the organization with pricing. I would buy from there again, but I would want all the prices in the quote instead of just being told what they would be. Mark was a good honest salesman. More

by beachchairs2 Verified Customer Verified Customer

Report | Print

Customer Service I was blown away by the exceptional customer service. Everyone I talked to was a consummate professional. I will definitely be coming back. Thank you! I was blown away by the exceptional customer service. Everyone I talked to was a consummate professional. I will definitely be coming back. Thank you! More

Report | Print

Regular Service Visit I always bring my 2015 Cruze to Ferman Chevrolet/Tarpon Springs. The staff always treats me like a friend, not a customer. Very professional, friendly I always bring my 2015 Cruze to Ferman Chevrolet/Tarpon Springs. The staff always treats me like a friend, not a customer. Very professional, friendly, and thorough. More

by JIM7109 Verified Customer Verified Customer

Report | Print

Best place to deal. This is my third purchase in 12 years. Ferman is the best place to deal. I have always had courteous, quick service from knowledgeable employees. This is my third purchase in 12 years. Ferman is the best place to deal. I have always had courteous, quick service from knowledgeable employees. More

Report | Print

Courteous, prompt, and clearly customer-focused. As an out-of-state Internet customer, I was very impressed with the courteous, prompt, and professional assistance I was given with buying my vehicle. As an out-of-state Internet customer, I was very impressed with the courteous, prompt, and professional assistance I was given with buying my vehicle. Communication was pleasant and straightforward. Their sales and customer service teams are clearly among the best! More

by Ray M Verified Customer Verified Customer

Report | Print

The best experience ever I had great experience, the best in buy 5 cars. Great people and price. Very please and would drive 4 hours again to purchase a car from Mark and co I had great experience, the best in buy 5 cars. Great people and price. Very please and would drive 4 hours again to purchase a car from Mark and co THANKS More

Report | Print