Mark Lauer
Mark Lauer at Subaru Superstore of Surprise

Mark Lauer

Service Advisor

Subaru Superstore of Surprise

13090 N Autoshow Ave
Surprise, AZ 85388

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5.0
34 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

41 yrs, 11 mos

5.0

34 Reviews

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34 Reviews of Mark Lauer

May 07, 2026

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Employee Rating

As usual, 5 star service. Mark was very professional and friendly. This service department never disappoints. Thank you More

by kmeyer82163
Recommend Dealer
Yes

May 06, 2026

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Everything was great. Glenn was knowledgeable, efficient and did what he needed to do to make my experience great More

by GMPALMER14
Recommend Dealer
Yes

May 05, 2026

Dealership Rating
Employee Rating

George and Jeff were phenomenal. They were patient, worked with our indecisiveness, and ultimately helped us get the best deal. Jeff also went out of his way to make my 2 year old fe More

by grace.ovro
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

May 03, 2026

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Great service experience. Thank you to the unseen technicians who professionally serviced our Subaru Forester. Thank you to you Sandy who showed me the ne Outback while my veh More

by l.noga
Recommend Dealer
Yes

Other Employees Tagged: Sandy Soderberg

May 03, 2026

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Great customer service always delivers. Provides rides home and washes the car. Explains why the service needs to be done More

by BSCHILLER79
Recommend Dealer
Yes

May 02, 2026

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Mark kept me in the loop regarding my car. Very much appreciate him and team! More

by Msteble2012
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Recommend Dealer
Yes

Other Employees Tagged: Glenn Craney

April 26, 2026

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Fast, friendly, professional service with good communication and truly exceptional customer care from start to finish. More

by Myp3ppy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 17, 2026

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The services I paid for met my expectations. Mark was helpful as well as professional. More

by pacal.cg
Recommend Dealer
Yes

Other Employees Tagged: Mark Lauer

April 16, 2026

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Employee Rating

I always feel heard and my concerns are prioritized. I feel like I can fully trust Mark and his experience and recommendations. More

by justine.l.munro
Recommend Dealer
Yes

Other Employees Tagged: Mark Lauer

April 13, 2026

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Employee Rating

Mark was extremely helpful and courteous in dealing with my vehicle needs. Really appreciated him! More

by tito.8a
Recommend Dealer
Yes
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