Mark Leslie

Terrible experience at this dealership. I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one star review. Dealership experience was awful. I should have heeded the advice of other reviewers. I will try to keep this short… This dealer was advertising 2 identical Jeep Grand Cherokee L Summit Reserve vehicles. We made contact with Sarah online and several phone calls. We scheduled a test drive and Sarah said she would be our sales person at the dealership. We drove 3hrs and had phone calls with her 10 mins before arriving at the dealership. Sarah stated she would have one of the Jeeps pulled up front and waiting on us. We arrived and guess what., no Sarah. Our future salesman said, Sarah is an internet contact only. He also said they don’t have either of the two Jeeps available that we came to see. Infuriating to say the least we should have left immediately, but really wanted the Jeep we came for. Salesman said one of the Jeeps sold three days ago and the other one is in the parking garage with a dead battery. The story doesn’t get better. I will skip to the end. We were at the dealership for almost 8 hours. We ended up buying the Jeep with the dead battery, which resulted in returning to the dealer 2 days later for two new batteries. The service experience wasn’t to bad. The financing department was exactly how others have reviewed. They play games, don’t answer simple questions, and hide extra fees until you are signing everything in a rush bc you are there for hours. My review is skipping a lot of detail. This was the single worst car buying experience of my life to date. I have had good experiences at other dealerships. Her is the only reason why we bought the Jeep. We did our research and it was exactly the Jeep we wanted and couldn’t find. More

by wenandaar Verified Customer Verified Customer

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great dealership in both service and sales will sell you a car as efficiently as they service it a car as efficiently as they service it More

by guido.mazzini2 Verified Customer Verified Customer

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The team lead by Mr. Marc and Mr. Williams is well informed and eager to solve the issues of their clients. Marc and Mr. Williams is well informed and eager to solve the issues of their clients. More

by manuelschemke Verified Customer Verified Customer

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The service department of the dealership goes way above the spectstions. They always make sure you as a customer is taken care of and satisfied with the service. A special shoot out to their service manage the spectstions. They always make sure you as a customer is taken care of and satisfied with the service. A special shoot out to their service manager Mr. Williams always on top of everything. More

by manuelschemke Verified Customer Verified Customer

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Mark Leslie and his team of professionals have once again found a way to impress me and exceed my exoectations. Technician noticed that our coolant was a little low. Instead of simply “topping it off” he che found a way to impress me and exceed my exoectations. Technician noticed that our coolant was a little low. Instead of simply “topping it off” he checked the radiator cap and noticed that it wasn’t holding pressure as it was supposed to. New cap and problem solved.. Who does that these days? No one.. EXCEPT AVENTURA!! More

by chargerjoe1970 Verified Customer Verified Customer

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One of the best dealership around for your new and used car with the best service department around. car with the best service department around. More

by MARK_VOSS Verified Customer Verified Customer

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Very polite and knowledgeable staff. They take care of the people in a professional manner. They take care of the people in a professional manner. More

by MARK_VOSS Verified Customer Verified Customer

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Steve has always been above and beyond and very accommodating with my busy schedule. Very punctual and effective. I highly recommend him and the Aventura location. accommodating with my busy schedule. Very punctual and effective. I highly recommend him and the Aventura location. More

by Carla Fortenberry Verified Customer Verified Customer

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AMAZING service! Was updated every step on the way, job done well and timely. love this service center, I drive a little over an hour to go to them because it is wor Was updated every step on the way, job done well and timely. love this service center, I drive a little over an hour to go to them because it is worth it. More

by COLINDPRICE Verified Customer Verified Customer

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One of the best experience I had to purchase a truck. I would buy from Aventura Chrysler Jeep Dodge Ram again. I would buy from Aventura Chrysler Jeep Dodge Ram again. More

by MARK_VOSS Verified Customer Verified Customer

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