Mark Lidano | Page 54

Friendly, honest, efficient and hard-working This is my first Subaru - I opted for a Crosstrek and am very pleased with the buying experience. We worked with Mark Lidano - he's very knowledgeable This is my first Subaru - I opted for a Crosstrek and am very pleased with the buying experience. We worked with Mark Lidano - he's very knowledgeable, has a good sense of humor, is patient (I test drove 4 different vehicles), and has a very good memory (my husband and I had visited the dealership a couple of years ago looking, but did not buy, and when we returned this time to buy, Mark remembered us. Which meant a lot considering the volume of people who pass through this dealership. When it's time to buy again, we'll definitely be back and have already told several friends who are looking to shop here. Thank you! More

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Our fifth Subaru from Cityside. We'll be back for more. My wife and I have leased five Subarus from Cityside, most recently a 2016 Outback which we took delivery of August 25. We have been extremely happy My wife and I have leased five Subarus from Cityside, most recently a 2016 Outback which we took delivery of August 25. We have been extremely happy with the cars (two Foresters, three Outbacks) and with all aspects of our relationship with Cityside Subaru. This time we were particularly fortunate in working with sales consultant Mark Lidano. He went way out of his way in helping us with everything related to the choice and delivery date of our new car. He rocks... Harry King and Jane Deutsch More

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Excellent in every way Sales people made me feel comfortable. Every visit I made I was offered water or coffee - helpful, especially given the high temperatures out of doors Sales people made me feel comfortable. Every visit I made I was offered water or coffee - helpful, especially given the high temperatures out of doors that week. They explained and showed me details about the vehicle in terms I could understand easily. I had many questions, in part because I hadn't purchased a car in 11 years and many standard features are new to me. What I appreciated the most was I felt no pressure during the process. I worked with 2 salespeople because of their schedules, and the interaction was seamless. More

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Thank you Mark! Mark took great care of us and was very patient with our tough negotiating style. I liked that he told it like it is - no tricks, but very honest in h Mark took great care of us and was very patient with our tough negotiating style. I liked that he told it like it is - no tricks, but very honest in his negotiation and put everything on the table, walking us through all of the numbers and contracts patiently. This helped us reach a great deal for both of us. The closing was also super-fast - we came in on a Sunday afternoon and drove our car off the lot the next day! Mark worked with us and the finance guys to help us secure a loan with a great rate. We LOVE our new Subaru!! Thanks. Mark and Nathan! I have since recommended Mark to a couple of friends also looking for Subarus. More

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Positive experience with Mark Lidano from the day we met. There was no pressure put on us by anyone associated with Cityside Subaru. This is my first Subaru, having driven a Toyota for many years. I drove my There was no pressure put on us by anyone associated with Cityside Subaru. This is my first Subaru, having driven a Toyota for many years. I drove my Toyota Corolla S for 8 years and had no trouble with it. I was ready to by another Toyota. I had not considered a Subaru until my son showed us his new Subaru. I then took a test drive and liked it immediately. So far, I am very pleased with its performance. It is easy to drive and looks good too! I'm sure that I will appreciate the all wheel drive in winter - especially if we have one as bad as last year! More

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Service We requested an earlier time slot due to a scheduled medical procedure for the next day. It was a last minute thing, and we were worried about having We requested an earlier time slot due to a scheduled medical procedure for the next day. It was a last minute thing, and we were worried about having our service finished on time. Thank you for being so accommodating. Tom and Beth Healey More

by Bethhealey722 Verified Customer Verified Customer

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Cityside makes the buying process headache free! Mark was my salesman, he made the process easy and fast. I picked out the car I wanted, he gave me a great price, new plates, and I was on my way wit Mark was my salesman, he made the process easy and fast. I picked out the car I wanted, he gave me a great price, new plates, and I was on my way with a new car! More

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Great Experience Mark was my sales rep. Incredibly knowledgeable about the Subraru brand both new models and discontinued models. Was easy going and fun to deal with f Mark was my sales rep. Incredibly knowledgeable about the Subraru brand both new models and discontinued models. Was easy going and fun to deal with from all aspects of the sale. All of the staff I dealt with were polite and made the experience smooth without any pressure. They explained the vehicle perfectly as well as any associated options that were available. More

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Two new cars purchaed over ten year period Just bought a 2015 Impeza (also bought a 2005 Outback from same salesperson). He's not all bubbly and cheerful, but unlike other dealers' people who m Just bought a 2015 Impeza (also bought a 2005 Outback from same salesperson). He's not all bubbly and cheerful, but unlike other dealers' people who made promises on the phone that somehow disappear when you show up, he was a straight shooter, even when saying things I didn't want to hear. That's worth a lot. The dealership in general is very friendly and easy to spend time at when waiting for terribly overpriced repairs--done well but omg the prices! More

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excellent experience! After driving a Mini for 11 years, I decided that I wanted a more conventional car but one with style and a reputation for really good handling in the After driving a Mini for 11 years, I decided that I wanted a more conventional car but one with style and a reputation for really good handling in the snow. My husband is still driving a 12 year old Subaru that he got at Cityside, and he loves it. So I decided to give it a try. My experience was absolutely great. I worked mostly with Dan Rzepnicki, who was very knowledgable and thorough. He really knew the cars and listened to what I said about my preferences. He let me test drive them by myself, which I appreciated. His manner was low key but very engaged; I never felt pushed or pressured in the least. Dan was very professional, friendly but not overly familiar, informative, and helpful. I felt that I was in very good hands; I trusted him and bought a car a few days later. I could not be happier. More

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