Mark Lidano | Page 59

A pleasant experience! The Subaru Forester has a great reputation, which was matched by Cityside, AND the salesman. Mark Lidano. Mark didn't pressure me at all and was very The Subaru Forester has a great reputation, which was matched by Cityside, AND the salesman. Mark Lidano. Mark didn't pressure me at all and was very patient with me, even though I changed my mind a couple of times. He did his very best to accommodate me in every way and remembered what I said from one visit to the next - a rare quality! I feel like I got a good deal on the exact car that I wanted and didn't have to haggle over the price, which I greatly appreciate! When I picked up the car, Mark had everything ready and went over all the features with me....he even programmed my Bluetooth for me! So, this was a very pleasant experience start to finish! AND....I love my new Subaru Forester!!! More

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2015 Subaru Outback is our 5th Subaru from CitySide ! Always professional, friendly and very helpful Sales staff. Mark made the process very easy and went out of his way to get our new Outback ready in Always professional, friendly and very helpful Sales staff. Mark made the process very easy and went out of his way to get our new Outback ready in 4 days so we could take it to the Berkshires for Labor Day weekend. More

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Great Service - Great buying experience Despite all sales reps being busy with customers, Mark took the time to ensure we were taken care of. And once he was free he took the time and effort Despite all sales reps being busy with customers, Mark took the time to ensure we were taken care of. And once he was free he took the time and effort to explain the car, our options, and what else we wanted to know. Great buying experience. More

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Professional, polite, and easy Unfortunately my 11 year old Subaru Outback finally needed to be laid to rest. Mark and internet car shopping made buying this time around a whole lot Unfortunately my 11 year old Subaru Outback finally needed to be laid to rest. Mark and internet car shopping made buying this time around a whole lot more pleasant and easy. Mark and his manager matched the best deal I had received on the internet and a few days later I was driving my new Outback. Thank you Mark for always being available and for still working at Cityside 11 years later! More

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Great service Mark and John proved that the Sales department at Cityside does just as good a job as Parts & Service (where I had been taking my old Outback for 4 ye Mark and John proved that the Sales department at Cityside does just as good a job as Parts & Service (where I had been taking my old Outback for 4 years before buying another one). Thanks! More

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I travelled 100 miles The internet has changed car shopping! I searched a 200 mile radius from my home and found a short list that I would go and test drive. The short li The internet has changed car shopping! I searched a 200 mile radius from my home and found a short list that I would go and test drive. The short list included the trouble/time/money it would take to visit cars that were far away. Cityside made that cut and when I got there they did not disappoint. Mark and Rob were awesome, my price point was met and they walked me through everything. Nothing was hidden, no strong-arm tactics were used. I never had to wait for very long at all. So happy am I that we are considering a new Subaru next year, and I would travel the same 100 miles. More

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Smart, respectful, helpful and calm staff! I spent time and thought on researching the purchase of my new Forester. My experience at Cityside was excellent throughout. Mark Lidano answered my q I spent time and thought on researching the purchase of my new Forester. My experience at Cityside was excellent throughout. Mark Lidano answered my questions thoughtfully and without any of the pressure that I encountered with other dealers. His price was fair, he was relaxed about my need to do comparison shopping, and our negotiation over price and my trade-in was direct and low stress. Once I was ready to move forward, Mark and Mike Nelson worked quickly, and the pick-up went smoothly. My encounters with other local Subaru dealers ranged from fine (Wakefield) to middling (Metrowest) to absurd and insulting (Quirk). I'm so glad that Cityside is also my closest dealer, and will be my service site!!! More

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I just bought my fifth (5th) new Subaru from Cityside I traded up from my 2011 WRX (bought from this dealership) to a 2015 WRX. Even though I had bought all four previous cars from Cityside, I first did s I traded up from my 2011 WRX (bought from this dealership) to a 2015 WRX. Even though I had bought all four previous cars from Cityside, I first did some internet shopping.. This being a brand new model and in short supply, the other dealers were very uppity about pricing. Especially Timothy Long of Quirk Works Subaru, who added a coupla thousand $$$ over list price. Cityside's Rob Krasow (from whom I had bought the previous 2011 WRX at a very good price) explained that my best option was to special order the exact car I want from the factory, in which case -- given that this car would not impact his limited available stock, but be in addition to it -- he could price it at $500.00 over dealer invoice. And that's what we did. I believe that I got my car for $1,500-2,000 below the other dealers' prices, and $3,000+ below Timothy Long's proposed deal. The actual sale details were handled by Mark Lidano,, the friendliest, well informed, and super helpful salesman you could imagine. More

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Pleasantly surprised and impressed So we've all heard of the horror stories that come with purchasing a new vehicle: shady dealers, high pressure situations, and the lurking, sinking f So we've all heard of the horror stories that come with purchasing a new vehicle: shady dealers, high pressure situations, and the lurking, sinking feelings of somehow being taken for a ride. And I, being in the market for my first new car ever, was very much dreading going through this process. Luckily, I had the opportunity to work with Mark Lidano and just kind of bypassed all of those preconceived notions of the car buying experience. Mark was honest, helpful, and very no pressure. I knew what I wanted and he worked with to get exactly that. It was great and chances are that my next Subaru will be from Mark. More

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Subaru XT Mark did an excellent job selling me the Subaru Forrester XT. He immediately realized that I don't have a lot of free time and was able to help me qu Mark did an excellent job selling me the Subaru Forrester XT. He immediately realized that I don't have a lot of free time and was able to help me quickly figure out which model (XT or normal engine) would be right for me. He was also very friendly and the entire experience was stress free. More

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