Mark Maciel
Mark Maciel at Santa Cruz Toyota

Mark Maciel | Page 4

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.2
94 Reviews
4.2

94 Reviews

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94 Reviews of Mark Maciel

August 15, 2026

Dealership Rating
Employee Rating

Very good! ! No time for more words!! Working!!!! ???????????????????? Now you are irritating me!! Enough!! Gotta go to work!! More

by lindaquale
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Aug 17, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! Our team enjoyed having you here, and we wish you all the best. See you next time!

August 13, 2026

Dealership Rating
Employee Rating

It was a pleasant experience got a quick ride home. the service person helped reduce total cost by checking off items I didn't need More

by mcjohnsonstudio
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Aug 14, 2026

Santa Cruz Toyota responded

Thank you for the 5-star review. We're happy our service team took care of you.

August 04, 2026

Dealership Rating
Employee Rating

Very helpful. Fixed issue with 4Runner. Replaced right mirror with new mirror and camera. Completed. More

by Denniscowell
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Aug 05, 2026

Santa Cruz Toyota responded

Thank you so much for the positive review and your business! We're here for any future needs.

August 04, 2026

Dealership Rating
Employee Rating

Easy to schedule, quick and efficient checkin and ready on time and good communication during the process More

by mmatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Santa Cruz Toyota responded

We’re glad scheduling was easy and that the service on your Toyota Camry Hybrid was completed on time with clear updates. Your feedback about our check-in and communication means a lot to us.

July 31, 2026

Dealership Rating
Employee Rating

Mark is a great service person. Very knowledgeable and kind and funny too. Hope he is rewarded fir his good service More

by manabeja
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Jul 31, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we wish you many happy and safe miles. See you next time!

July 29, 2026

Dealership Rating
Employee Rating

I was served in a timely efficient manner Just seven more words left. Served without appointment More

by xenophonprice
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Jul 29, 2026

Santa Cruz Toyota responded

We appreciate your feedback on your Toyota 4Runner service. Mark and our team are glad we could handle it promptly and efficiently without an appointment. Let us know if you need anything else down the road.

July 28, 2026

Dealership Rating
Employee Rating

I went to the dealership with the nail in my tire. Since there were a number of cars ahead of me Mark arranged to have me taken home immediately and then as soon as it was ready he requested the drive More

by dls248
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Jul 28, 2026

Santa Cruz Toyota responded

It’s wonderful to hear that Mark arranged your ride home, coordinated the pickup and took extra steps on your Toyota RAV4. We’re happy the tire repair, glove compartment filter check and mat placement exceeded your expectations. Thank you for your feedback and we look forward to serving you again.

July 23, 2026

Dealership Rating
Employee Rating

We have been dealing with Toyota Santa Cruz for more than 20 years. I would think nothing more needs to be said!! More

by floyd_joan
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Jul 23, 2026

Santa Cruz Toyota responded

Thank you for trusting us with your Toyota Highlander Hybrid service for over 20 years. Mark and our team look forward to continuing to support your Highlander Hybrid in the years ahead.

July 20, 2026

Dealership Rating
Employee Rating

Organized, honest, friendly, very customer oriented. Excellent mechanics. Great work The only place I trust to work on my car More

by zellasmoak
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Jul 20, 2026

Santa Cruz Toyota responded

Thank you for highlighting our organized, honest, and friendly approach. We appreciate your trust in us to service your Toyota 4Runner and look forward to assisting you again.

July 18, 2026

Dealership Rating
Employee Rating

They were quick to start the process, provided me with the paperwork to start the servicing, put my request in the paperwork, and let me know approximately how long the servicing would take. I left the de More

by djspichtig
Recommend Dealer
Yes

Other Employees Tagged: Mark Maciel

Jul 18, 2026

Santa Cruz Toyota responded

We appreciate you sharing how smoothly your service visit went. It’s great to hear our team provided a prompt and welcoming experience for your Toyota. Thank you for trusting us with your maintenance needs.

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