Mark Matuszewski
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski | Page 4

Service Advisor

Mercedes-Benz of St. Charles

225 N. Randall Road
St. Charles, IL 60174

4.9
97 Reviews
4.9

97 Reviews

Write a Review

97 Reviews of Mark Matuszewski

September 12, 2021

Dealership Rating
Employee Rating

The usual professional service and efficiency we've come to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return. More

by vcavallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Sep 13, 2021

Mercedes-Benz of St. Charles responded

We are thrilled to have you! Thanks for sharing. Your support is appreciated.

August 10, 2021

Dealership Rating
Employee Rating

Excellent communication and the work performed was excellent. Everything was well organized and don’t professionally More

by John o.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Aug 10, 2021

Mercedes-Benz of St. Charles responded

Thank you for your kind review. We are thrilled to have customers like you, John!

June 14, 2021

Dealership Rating
Employee Rating

I prefer this Dealership over others in my area. Once again Dean and Mark always update me on mech’s progress at the end of the day. More

by markmayr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Jun 17, 2021

Mercedes-Benz of St. Charles responded

Glad to assist you with your auto needs, Mark! Thanks for shariing. Your support is appreciated.

June 10, 2021

Dealership Rating
Employee Rating

Fast and friendly service. Mark kept me up to date on progress and procedures throughout my visit. Follow-up texts checking on my satisfaction were appreciated. More

by JimmieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Mercedes-Benz of St. Charles responded

Glad we could assist you! Thanks for sharing, Jimmie. Your support is appreciated.

May 01, 2021

Dealership Rating
Employee Rating

Mark is very professional and trustworthy! We service all our Mercedes at this dealership. I request that the senior technician work on the cars and Mark honors this request. More

by Vmvbogies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Bucaro

May 03, 2021

Mercedes-Benz of St. Charles responded

Glad we can accommodate! Thanks for sharing. Your support is appreciated!

March 06, 2021

Dealership Rating
Employee Rating

Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. More

by EliRoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Mar 10, 2021

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our customer! Thanks for sharing. Your support is appreciated.

December 23, 2020

Dealership Rating
Employee Rating

Great place to get your vehicle serviced! The staff is friendly and the service is very quick and efficient. I would recommend them to anyone who owns a Mercedes Benz More

by henry_joern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Mercedes-Benz of St. Charles responded

Thanks for being our long time, loyal customer and for the wonderful 5 star review. Your support is appreciated, Henry!

October 15, 2020

Dealership Rating
Employee Rating

Friendly professional staff answer all your questions, explain what services are being performed and any safety issues being addressed. If you choose to wait there. the waiting room is comfortable with n More

by Bob D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Mercedes-Benz of St. Charles responded

Thrilled to have you as our customer, Bob! Thanks for sharing!

September 02, 2020

Dealership Rating
Employee Rating

I've been going here for service for 8 years and receive VIP treatment every time. Dean and Mark are awesome to work with. Issues are taken care of in a timely manner and they make sure I have the best lo More

by SilverGLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Sep 04, 2020

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our long time loyal customer and look forward to many more years of assisting you with your auto needs. Thanks for the 5 stars, we really appreciate your support!

August 14, 2020

Dealership Rating
Employee Rating

Easy and quick We have always had great service at this dealership for all 3 of our mercedes. I like that it is straightforward and they do not waste any time in th More

by kriskarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Mercedes-Benz of St. Charles responded

Thanks for sharing your thoughts! We appreciate your support!

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