Mark Matuszewski
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski | Page 5

Service Advisor

Mercedes-Benz of St. Charles

225 N. Randall Road
St. Charles, IL 60174

4.9
99 Reviews
4.9

99 Reviews

Write a Review

99 Reviews of Mark Matuszewski

September 02, 2020

Dealership Rating
Employee Rating

I've been going here for service for 8 years and receive VIP treatment every time. Dean and Mark are awesome to work with. Issues are taken care of in a timely manner and they make sure I have the best lo More

by SilverGLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Sep 04, 2020

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our long time loyal customer and look forward to many more years of assisting you with your auto needs. Thanks for the 5 stars, we really appreciate your support!

August 14, 2020

Dealership Rating
Employee Rating

Easy and quick We have always had great service at this dealership for all 3 of our mercedes. I like that it is straightforward and they do not waste any time in th More

by kriskarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Mercedes-Benz of St. Charles responded

Thanks for sharing your thoughts! We appreciate your support!

July 29, 2020

Dealership Rating
Employee Rating

Great service. bbb bbb b bbbb bbb bb bbb bbbb bb bbbb bbbbb bbbb bb bbb bbbb bb bb bbbbbb b bbb bbb bbbb b bb bb More

by buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Smith

Aug 04, 2020

Mercedes-Benz of St. Charles responded

Thanks for the 5 stars! We appreciate your creativeness and your support!

July 13, 2020

Dealership Rating
Employee Rating

Accomadating a customer in these Pandanmic times I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark a More

by Secndset
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brad Schrank

Jul 13, 2020

Mercedes-Benz of St. Charles responded

Thanks again for servicing with us and for sharing your thoughts! We appreciate the 5 star review. Your support is important to us!

July 04, 2020

Dealership Rating
Employee Rating

Winnebago RV Recalls, updates and oil change done, best ever My husband and I experienced excellent service, comfortable waiting area and pleasant and friendly staff. We had to drive 60 miles to find this profe More

by jzaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Jul 06, 2020

Mercedes-Benz of St. Charles responded

Glad we could help! Thanks for the great 5 star review. We really appreciate your support!

June 21, 2020

Dealership Rating
Employee Rating

Always excellent service! Always a very pleasant experience! Always excellent staff!... The staff was very thorough and a pleasure to work with. They made sure everything was perfect! More

by Marcial A.
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Jun 24, 2020

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our loyal customer, Marcial! Thanks for your support!

June 18, 2020

Dealership Rating
Employee Rating

Great Job Mark was great to work with and his customer service is spot on! Mark kept me informed with the texting and was flexible on the pick up of my vehicle. More

by danielperillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Mercedes-Benz of St. Charles responded

We are thrilled to hear Mark took such good care of you! Thanks for servicing with us and sharing your thoughts, Daniel!

June 07, 2020

Dealership Rating
Employee Rating

Excellent service! My appointment was scheduled online. It was easy and convenient. I had an excellent service experience with Mark. St Charles Mercedes has Friendly More

by FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2020

Mercedes-Benz of St. Charles responded

Thanks for the great 5 star review. We really appreciate your support!

April 24, 2020

Dealership Rating
Employee Rating

Service was fast, professional and complete. Service team practiced social distancing making my visit more comfortable. Mark kept in communication, keeping me More

by garth.wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2020

Mercedes-Benz of St. Charles responded

We are happy to assist with your auto needs during this unchartered time. Thanks for sharing, we appreciate your support!

March 22, 2020

Dealership Rating
Employee Rating

Always excellent service Very good service. The work is always done quickly and well and it's a nice place to wait for the service to complete. Very good job. More

by mph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2020

Mercedes-Benz of St. Charles responded

Thanks for the great review. We appreciate your support!

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