Mark Matuszewski
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski | Page 5

Service Advisor

Mercedes-Benz of St. Charles

225 N. Randall Road
St. Charles, IL 60174

4.9
101 Reviews
4.9

101 Reviews

Write a Review

101 Reviews of Mark Matuszewski

December 23, 2020

Dealership Rating
Employee Rating

Great place to get your vehicle serviced! The staff is friendly and the service is very quick and efficient. I would recommend them to anyone who owns a Mercedes Benz More

by henry_joern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Mercedes-Benz of St. Charles responded

Thanks for being our long time, loyal customer and for the wonderful 5 star review. Your support is appreciated, Henry!

October 15, 2020

Dealership Rating
Employee Rating

Friendly professional staff answer all your questions, explain what services are being performed and any safety issues being addressed. If you choose to wait there. the waiting room is comfortable with n More

by Bob D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Mercedes-Benz of St. Charles responded

Thrilled to have you as our customer, Bob! Thanks for sharing!

September 02, 2020

Dealership Rating
Employee Rating

I've been going here for service for 8 years and receive VIP treatment every time. Dean and Mark are awesome to work with. Issues are taken care of in a timely manner and they make sure I have the best lo More

by SilverGLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Sep 04, 2020

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our long time loyal customer and look forward to many more years of assisting you with your auto needs. Thanks for the 5 stars, we really appreciate your support!

August 14, 2020

Dealership Rating
Employee Rating

Easy and quick We have always had great service at this dealership for all 3 of our mercedes. I like that it is straightforward and they do not waste any time in th More

by kriskarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Mercedes-Benz of St. Charles responded

Thanks for sharing your thoughts! We appreciate your support!

July 29, 2020

Dealership Rating
Employee Rating

Great service. bbb bbb b bbbb bbb bb bbb bbbb bb bbbb bbbbb bbbb bb bbb bbbb bb bb bbbbbb b bbb bbb bbbb b bb bb More

by buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Smith

Aug 04, 2020

Mercedes-Benz of St. Charles responded

Thanks for the 5 stars! We appreciate your creativeness and your support!

July 13, 2020

Dealership Rating
Employee Rating

Accomadating a customer in these Pandanmic times I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark a More

by Secndset
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brad Schrank

Jul 13, 2020

Mercedes-Benz of St. Charles responded

Thanks again for servicing with us and for sharing your thoughts! We appreciate the 5 star review. Your support is important to us!

July 04, 2020

Dealership Rating
Employee Rating

Winnebago RV Recalls, updates and oil change done, best ever My husband and I experienced excellent service, comfortable waiting area and pleasant and friendly staff. We had to drive 60 miles to find this profe More

by jzaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Jul 06, 2020

Mercedes-Benz of St. Charles responded

Glad we could help! Thanks for the great 5 star review. We really appreciate your support!

June 21, 2020

Dealership Rating
Employee Rating

Always excellent service! Always a very pleasant experience! Always excellent staff!... The staff was very thorough and a pleasure to work with. They made sure everything was perfect! More

by Marcial A.
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Jun 24, 2020

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our loyal customer, Marcial! Thanks for your support!

June 18, 2020

Dealership Rating
Employee Rating

Great Job Mark was great to work with and his customer service is spot on! Mark kept me informed with the texting and was flexible on the pick up of my vehicle. More

by danielperillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Mercedes-Benz of St. Charles responded

We are thrilled to hear Mark took such good care of you! Thanks for servicing with us and sharing your thoughts, Daniel!

June 07, 2020

Dealership Rating
Employee Rating

Excellent service! My appointment was scheduled online. It was easy and convenient. I had an excellent service experience with Mark. St Charles Mercedes has Friendly More

by FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2020

Mercedes-Benz of St. Charles responded

Thanks for the great 5 star review. We really appreciate your support!

...
5
...

Dealership Inventory (188 Vehicles)

new 2026 Mercedes-Benz C-Class car, priced at $57,133
2026 Mercedes-Benz C-Class
new
Polar White exterior
Automanual
All-wheel Drive
used 2023 Mercedes-Benz CLA 250 car, priced at $33,900
2023 Mercedes-Benz CLA 250
used
Iridium Silver Metallic exterior
Manual
All-wheel Drive
used 2025 Mercedes-Benz Sprinter 3500 car, priced at $55,206
2025 Mercedes-Benz Sprinter 3500
used
Black exterior
Automanual
Rear-wheel Drive
used 2025 Subaru Legacy car, priced at $30,912
2025 Subaru Legacy
used
Ice Silver Metallic exterior
Unknown
All-wheel Drive
used 2019 Lincoln Navigator car, priced at $35,412
2019 Lincoln Navigator
used
Rhapsody Blue exterior
Unknown
Four-wheel Drive
new 2026 Mercedes-Benz GLA 250 car, priced at $49,483
2026 Mercedes-Benz GLA 250
new
Polar White exterior
Manual
All-wheel Drive