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Mark Mauricio

Overview Reviews (288) Inventory (530)

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Mark Mauricio

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Been in the industry for over 20 years and I love putting smiles on peoples faces and making their experience a smooth and easy process. I see that all my customers are treated like family and will continue to help not only them but their family and friends also.

Contact Me

5.0

288 Reviews

Overview Reviews (288) Inventory (530)

Dealership Experience

13 yrs, 5 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

Certified New Car Salesman

Certified Preowned Salesman

5.0

288 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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288 Reviews of Mark Mauricio

July 24, 2025

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Employee Rating

Mario was very helpful and courteous. He explained everything thoroughly and answered all our questions clearly. This is the second car we buy from him this year. We will certainly retu He explained everything thoroughly and answered all our questions clearly. This is the second car we buy from him this year. We will certainly return in the future and will refer friends. More

by firedude2936

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mario Paniagua, Joel Olivares

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Jul 25, 2025 -

Big Star Cadillac responded

We are delighted that our team once again provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 22, 2025

Dealership Rating

Employee Rating

We are pleased with the sales team and their professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. More

by cantyjones03

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Albert Ramirez

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Jul 22, 2025 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

July 18, 2025

Dealership Rating

Employee Rating

Friendly and easy to talk to no sales pressure buying process went smoothly .We had a great experience with Mark Mauricio process went smoothly .We had a great experience with Mark Mauricio More

by 01roadking

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 18, 2025 -

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 18, 2025

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Employee Rating

Great experience with Mark Mauricio highly recommended Even after the sale followed up on any questions or concerns Even after the sale followed up on any questions or concerns More

by 01roadking

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Davis

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Jul 18, 2025 -

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 17, 2025

Dealership Rating

Employee Rating

I had a great experience buying from Big Star. Mark answered all my questions and gave me everything I asked for through the negotiation. I drove over 100 miles and passed 5 other Cadillac dealers Mark answered all my questions and gave me everything I asked for through the negotiation. I drove over 100 miles and passed 5 other Cadillac dealers to do business with Mark and Big Star. More

by jrodgers

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kelly Wilson

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Jul 17, 2025 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

June 05, 2025

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Employee Rating

He is very friendly, professional and patient. He answers all questions very clearly. Great dealer He answers all questions very clearly. Great dealer More

by hong8013

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 09, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 30, 2025

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Employee Rating

Exceptional service, knowledgeable staff, and unbeatable deals—Big Star Cadillac delivers a luxury experience every time! deals—Big Star Cadillac delivers a luxury experience every time! More

by AstroGirl

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Davis, Blanca Baez

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Jun 02, 2025 -

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 28, 2025

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Employee Rating

Hands down, this is the best dealership I’ve ever dealt with. They were professional and very polite. with. They were professional and very polite. More

by Mill9609

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 30, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 26, 2025

Dealership Rating

Employee Rating

Smooth purchase to surprise my wife with her birthday gift and took great care of us gift and took great care of us More

by meagansaintes

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Davis, Mike Pierce

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May 30, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 22, 2025

Dealership Rating

Employee Rating

Mark was extremely helpful in leading me to pursuing my dream vehicle. I will def. work with him again! dream vehicle. I will def. work with him again! More

by csfgarnier

Recommend Dealer

Yes

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May 22, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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Mark Mauricio

Certified Sales Professional

Big Star Cadillac

288 Reviews of Mark Mauricio

Dealership Inventory (530 Vehicles)

Had a great experience?Spread the word.

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Spread the word.