Mark Mauricio

Had excellent experience with Mark Mauricio. He was very helpful moving things swiftly forward for my online purchase. Not only did he make it pretty easy, he also added at the end a little surp He was very helpful moving things swiftly forward for my online purchase. Not only did he make it pretty easy, he also added at the end a little surprise to the whole deal, free Cadillac Escalade “All weather mats”. He also helped successfully, to expedite the shipping. When I received the truck it was very clean and polished, just like a brand new truck. THANK YOU, MARK!!! THANK YOU, BIG STAR CADILLAC!!! More

by Arg36970 Verified Customer Verified Customer

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Mark made my car buying experience easy and super convenient. I recommend 10 out of 10 convenient. I recommend 10 out of 10 More

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Superior customer service for online buyers. Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possi Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possible. Had the best experience with Mark selling me the car, he updated me every day with the status quo and even expedited the shipping for me. The car was in excellent condition and shiny like a 10 karat diamond at the time of delivery, Wish I would live closer and could use them for all services needed. I highly recommend Big Star Cadillac! More

by Arg36970 Verified Customer Verified Customer

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Very helpful and not pushy, pleasant experience. One of the best guys I’ve worked with when buying a car One of the best guys I’ve worked with when buying a car More

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Exceptional customer service! ! Buying my car was smooth and quick just like I asked. Mauricio made it happen! Thanks everyone at Big Star! ! Buying my car was smooth and quick just like I asked. Mauricio made it happen! Thanks everyone at Big Star! More

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I had a pleasure working with Mark Mauricio with my Escalade 2025. He helped me with all the details and answered my questions. All process was super fast and smooth. He also helped by bringing my truc Escalade 2025. He helped me with all the details and answered my questions. All process was super fast and smooth. He also helped by bringing my truck to my house. Thank you so much Mark. We appreciate it very much More

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Mr. Mauricio went above and beyond in providing exceptional customer service . He helped make a long process as smooth and painless as possible. Thank you and your team. exceptional customer service . He helped make a long process as smooth and painless as possible. Thank you and your team. More

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Mario was very helpful and courteous. He explained everything thoroughly and answered all our questions clearly. This is the second car we buy from him this year. We will certainly retu He explained everything thoroughly and answered all our questions clearly. This is the second car we buy from him this year. We will certainly return in the future and will refer friends. More

by firedude2936 Verified Customer Verified Customer

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We are pleased with the sales team and their professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. More

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Friendly and easy to talk to no sales pressure buying process went smoothly .We had a great experience with Mark Mauricio process went smoothly .We had a great experience with Mark Mauricio More

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