Mark Mauricio

Smooth and easy process Had a fantastic experience and will definitely come back on my next purchase for sure will definitely come back on my next purchase for sure More

by markm7520 Verified Customer Verified Customer

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Mauricio was very professional and responsive. I was able to complete my entire transaction over the phone and he delivered my car to San Antonio for me. First Class customer service. I was able to complete my entire transaction over the phone and he delivered my car to San Antonio for me. First Class customer service. More

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Mark is good saleman he help me buy car very smooth but Big Star need to verified vehicle before sale to cx. My car has multiple issues and need to tow to dealer for service after 1 day purchased. Big Star need to verified vehicle before sale to cx. My car has multiple issues and need to tow to dealer for service after 1 day purchased. More

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Mark was great assistance during delivery. It was stress free purchase process. Thank you Big Star Team. It was stress free purchase process. Thank you Big Star Team. More

by ADN99 Verified Customer Verified Customer

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Mark and Kelly were excellent to work with it. They worked with me to get a deal I hoped for while going above and beyond to ensure we maintained great communication and attention to detail. ultim They worked with me to get a deal I hoped for while going above and beyond to ensure we maintained great communication and attention to detail. ultimately these attributes were critical for allowing me to close a deal with this dealership, even though it was not in my major metropolitan area. They delivered the vehicle to me and helped rectify small issues that arose a long way. All in all this was an excellent experience and I’m grateful to have worked with this team and Mark. More

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Mark was great from the start to the end. The whole process took less than an hour, which is amazing! I have purchased vehicles at different agencies and I’ve been there for hours. Big Star C The whole process took less than an hour, which is amazing! I have purchased vehicles at different agencies and I’ve been there for hours. Big Star Cadillac’s staff was very friendly and knowledgeable. Thank you Mark ! You made my son’s first car a reality and he will never forget it! More

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Great salesman. He was friendly, helpful, informative, and didn’t not pressure me. He answered all my questions and fulfilled my requests. He was friendly, helpful, informative, and didn’t not pressure me. He answered all my questions and fulfilled my requests. More

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Mark was fantastic and very attentive throughout the entire process. Even after the sale has been completed he’s been extremely helpful as I needed some additional work done on the vehicle. entire process. Even after the sale has been completed he’s been extremely helpful as I needed some additional work done on the vehicle. More

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Absolutely an outstanding experience with Mark Mauricio at Big Star Cadillac. He was super helpful making sure I got exactly what I was looking for in a new Escalade. He went out of his way for me to make at Big Star Cadillac. He was super helpful making sure I got exactly what I was looking for in a new Escalade. He went out of his way for me to make sure my additional packages were done. More

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Superior customer service for online buyers. Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possi Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possible. Had the best experience with Mark selling me the car, he updated me every day with the status quo and even expedited the shipping for me. The car was in excellent condition and shiny like a 10 karat diamond at the time of delivery, Wish I would live closer and could use them for all services needed. I highly recommend Big Star Cadillac! More

by Arg36970 Verified Customer Verified Customer

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