Mark Miller | Page 25

Jeff Hallenbeck is great salesperson, goes above and beyond, even answers calls and texts on his days off. This is the second vehicle I purchased from B&B and it definitely was not as easy as the fir beyond, even answers calls and texts on his days off. This is the second vehicle I purchased from B&B and it definitely was not as easy as the first transaction last year. The finance person PUSHED very hard to get me to purchase extra warranty on key fobs, tires and vehicle even though the vehicle is still under manufacturer warranty and I said absolutely no extras, this was quite irritating. The car was not thoroughly inspected and prepped, as the key fobs did not work, there was a nail in the rear tire (TPMS was indicating 10 lbs low) which all they did was fill the tire up with air, the rest of the tires were at 60lbs of air and should have been at 33, and the ceramic coating was not completely wiped off in several areas which means it needs to be polished off as once it dries it is hard as a rock. I reached out to the owner Jack Schneider, who much to my amazement wrote back to me and said he would make changes to their process to ensure things like this did not happen again. Jack agreed to replace my windshield (non OE windshield was interfering with signal from key fobs) and pay for an inspection by a Porsche dealer that I had performed on the car when I arrived home. Granted this all should have been caught and resolved during their inspection but was not and is causing me do deal with after the sale. The other issue is the AC controls are sticky as someone spilled soda or coffee on the console and this has not been resolved completely as of this evaluation as the Porsche dealer says the control module needs to be replaced, and Jack wants to wait and see. To Jacks credit he did agree that if I have trouble with it in the next year that he would pay to replace. When buying a used car it is important to deal with a reputable and thorough dealer, while I believe B&B is that they seem to be not as thorough as my previous transaction and may be turning over vehicles too quickly More

Report | Print

Fantastic services provided by James Viator and Mark Miller. Everything was done via phone, text and email. James and Mark were extremely responsive, prompt and went over and above to ensure I was comfo Miller. Everything was done via phone, text and email. James and Mark were extremely responsive, prompt and went over and above to ensure I was comfortable with the car I was trying to purchase. James made me multiple videos of the car and sent me the first one 15 minutes after my first call with him…and I was immediately sold! Mark worked to get me the best pricing on additional packages and ensured the car was on its way to be delivered in a couple of days. If you are trying to buy a car from another state sight-unseen, I would highly recommend that you work with the team at CBB. This is the second Porsche we have bought from them and will be lifelong customers after two excellent experiences. Thank you guys for all your help! More

Report | Print

Cameron and the whole dealer staff were exceptional. Met with the shop foreman Steve he sure is a class act very very nice gentleman actually definition of human kindness and caring about his job and se Met with the shop foreman Steve he sure is a class act very very nice gentleman actually definition of human kindness and caring about his job and servicing and helping customers to better understand their needs. Again thank you very much Cameron. I enjoyed the sale and enjoyed your time and company thank you for all your help. Truly a very professional atmosphere with elite customer service. Thank you all and have a blessed day. More

Report | Print

Jeff and CBB provided an exceptional purchasing experience with our 2021 Audi S5 with zero pressure or hassle. Will look to purchase future vehicles from them as well. experience with our 2021 Audi S5 with zero pressure or hassle. Will look to purchase future vehicles from them as well. More

Report | Print

Will only use this dealership in the future. I had an issue with the first car I got from them. Without question they took the car back and got me into something better. They really care about t I had an issue with the first car I got from them. Without question they took the car back and got me into something better. They really care about their clients. More

Report | Print

Got my dream car with the help of the amazing Alexander and other awesome team members! and other awesome team members! More

Report | Print

We really enjoyed the day with Danny and Mark. They were very accommodating and satisfied us with all answers to our questions and really let us make our own decisions without any pressure. You They were very accommodating and satisfied us with all answers to our questions and really let us make our own decisions without any pressure. Your company will have us as costumers for any other automobile purchase we make in future years. More

Report | Print

Easy and quick. Thank you for being informative and an all around great sales person. Thank you for being informative and an all around great sales person. More

Report | Print

Joey was easy to work with and dealership has great purchase perks. Will be recommending for future purchases! purchase perks. Will be recommending for future purchases! More

Report | Print

Very easy to deal with, Any minor issues we have had with the vehicle were immediately addressed and taken care of ,100% satisfied From the sales manager on down. Even though I live in another state I will the vehicle were immediately addressed and taken care of ,100% satisfied From the sales manager on down. Even though I live in another state I will definitely be coming back to see them again. You guys definitely made my wife a happy camper I have a camera More

Report | Print