Mark Neese

Mark was the nicest and most pleasant guy I have ever had the pleasure of working with. He made me feel comfortable and made the process super quick! the pleasure of working with. He made me feel comfortable and made the process super quick! More

by THOMPSONK1228 Verified Customer Verified Customer

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This was my second car purchase from Manly, and it will be my last. Brandon was the original salesman that was helping me, and he was a gem— I returned about an hour after leaving to complete my purchase w be my last. Brandon was the original salesman that was helping me, and he was a gem— I returned about an hour after leaving to complete my purchase with him and unfortunately he was busy, so Greg finished the sale. I wanted to make sure Brandon got whatever commission or recognition for the sale and I was assured they would share it somehow. Greg was condescending and seemed burdened by my very normal questions about the car I was purchasing— including a breakdown of the vague DMV fees I was being charged. Rosa in the financial office rattled through what I was signing way too quickly and I had to make it a point to stop and read through what I was signing because nothing was explained to me unless I asked for clarification, which was often. She needs to understand that people sitting in the buyer’s chair need explanations and security in what they are signing, and even though it was the end of her day, I deserve the same respect and guidance as anyone else— especially when spending over $20,000. There was also a severely unprofessional interaction regarding a sales lead between the sales manager and another salesman while Greg was doing my preliminary paperwork in the sales office. It got so loud that I couldn’t hear Greg, who was sitting just across from me. There were f-bombs dropped by the sales manager, and finally the salesman he was yelling at suggested they take it outside. My friend also had her own terrible experience just days prior to my purchase, I will let her divulge that separately. I will never buy another car from Manly, and I will urge those I know to avoid the dealership as well. More

by KLHARR19 Verified Customer Verified Customer

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i visited with my grandmother & bought a 2025 ford escape not knowing what to expect, but Eric & Ali were so kind to me! Mark set us up with Erik & he was very polite and helpful taking me for test drives an not knowing what to expect, but Eric & Ali were so kind to me! Mark set us up with Erik & he was very polite and helpful taking me for test drives and showing me all the features of different models. Ali made sure we knew all of our financing options. He was really funny and gave me a cool pen. I'd never been to a dealership before and was very nervous so I'm very happy I never felt pressured or uncomfortable at any point. Great customer service by all who were mentioned. More

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He was perfect Never pressured me to buy the car and always kept in touch. If I have to buy another car I'll come back to him. always kept in touch. If I have to buy another car I'll come back to him. More

by Wardster23 Verified Customer Verified Customer

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Luis was very nice and honest. He made the process easy and stress free. He was always available when I had questions. He made the process easy and stress free. He was always available when I had questions. More

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Mark was GREAT! He really knew what he was talking about. Made me feel comfortable and made everything so easy!!! He really knew what he was talking about. Made me feel comfortable and made everything so easy!!! More

by IRENEGERMAN Verified Customer Verified Customer

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Everything was set up and ready for me. This helped in efficiency and saved me time. This helped in efficiency and saved me time. More

by Joliemarie Verified Customer Verified Customer

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The experience my father and I had buying my first Honda was amazing. Mark took the time to explain everything to us. He was the best salesman we have ever had. We spent the whole day at the dealership whic was amazing. Mark took the time to explain everything to us. He was the best salesman we have ever had. We spent the whole day at the dealership which usually is a draining experience but this time it did not feel that way. I would recommend Honda to anyone that wants a great car and a dealership that really cares about their customers. We usually always buy from Ford but now will never go back. We will be a forever Honda family from here on out. Thank you for being so wonderful and making my purchase of a brand new Honda Civic amazing. More

by GREATUMP Verified Customer Verified Customer

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People were friendly and helpful and also pretty relaxed. There seemed to be an effort to make everything above board. There seemed to be an effort to make everything above board. More

by TIMWEAVER Verified Customer Verified Customer

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