Mark Norman
Mark Norman at Chevrolet Buick GMC Cadillac of Murfreesboro

Mark Norman | Page 3

Service Advisor

Chevrolet Buick GMC Cadillac of Murfreesboro

960 John R Rice Blvd
Murfreesboro, TN 37129

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4.0
66 Reviews
4.0

66 Reviews

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66 Reviews of Mark Norman

December 08, 2020

Dealership Rating
Employee Rating

I use this dealership because they always provide great service the first time. I've come to expect great service from them because they always provide great service. I only trust Chevy of MBoro to work on More

by tnmcknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Young

Dec 12, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2020

Dealership Rating
Employee Rating

As always Mark Norman was great. I was able to schedule the service on line , walk in and give him my keys and walk out. He knows me and my family's vehicle. He texted me early the next morning that my veh More

by John King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we are pleased to hear of your experience with us here at Chevrolet Buick GMC of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Have a great day!

November 09, 2020

Dealership Rating
Employee Rating

Mark - Went the extra mile to insure the Parts Department had the correct oil in stock for the 3.0L Duramax. Because the 3.0L Diesel engine is a new option for 2020, a pricing structure for servicing my truc More

by Randall Magruder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi Randall, we are very happy Mark and the team provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

October 18, 2020

Dealership Rating
Employee Rating

Very good service, great and friendly staff. I feel good about their work. Didn’t take long.i will return. Thank you great job keep up. More

by Lawandamcalliste@aol.com
Recommend Dealer
Yes
Nov 07, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello! We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Chevrolet Buick GMC of Murfreesboro

October 06, 2020

Dealership Rating
Employee Rating

Been using the dealership for 4 years now and they get the work done for the price they quote. They get you in and out in a timely manner. Mark is very helpful with questions you have and gets back with y More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 26, 2020

Dealership Rating
Employee Rating

Not sure which Mark, so I rated both Marks. Great job on our purchase of the 2016 Chevy Express. In contact multiple times, followed up with us, answered all are questions, great buying experience all withi More

by Albritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Bugg, Mark Barnwell

Sep 29, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Albritton, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2020

Dealership Rating
Employee Rating

This dealership has been my primary service provider since I bought two vehicles from them in 2003. They do great work and do it efficiently. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 12, 2020

Dealership Rating
Employee Rating

Quick easy service. Scheduled appointment and was quickly taken in and completed. Always a pleasure to visit and accommodations in the waiting area are comfortable More

by obersnowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Dyer

Sep 14, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your kind words about your experience here at Chevrolet Buick GMC of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 30, 2020

Dealership Rating
Employee Rating

Excellent sales and service, lots of smiling faces and they know the product they sell and service very well. And my car gets cleaned every time I come in. Thank you GM Murfreesboro! More

by Pkdobson411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bubba Ruffner, Bo Trivett, Ed Burris, JIMMY BARNARD , Saif ALRADHI, Madison Chappell, Joey McGuire, Ron Van De Kraats

Aug 31, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, thank you so much for your feedback about Chevrolet Buick GMC of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

August 19, 2020

Dealership Rating
Employee Rating

Mark Norman is the service Dept was wonderful! He got my problem resolved, sent me text message to update me on the progress ! Super great More

by thecopelands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Burris

Aug 21, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We are so happy to read such a great review about Chevrolet Buick GMC of Murfreesboro! If you have any further questions, please don't hesitate to reach out!

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