Mark Norman | Page 3
Service Advisor
Chevrolet Buick GMC Cadillac of Murfreesboro
960 John R Rice Blvd
Murfreesboro, TN 37129
66 Reviews
Write a Review66 Reviews of Mark Norman
December 08, 2020
I use this dealership because they always provide great service the first time. I've come to expect great service from them because they always provide great service. I only trust Chevy of MBoro to work on service the first time. I've come to expect great service from them because they always provide great service. I only trust Chevy of MBoro to work on my Duramax. More
Other Employees Tagged: Justin Young
December 03, 2020
As always Mark Norman was great. I was able to schedule the service on line , walk in and give him my keys and walk out. He knows me and my family's vehicle. He texted me early the next morning that my veh the service on line , walk in and give him my keys and walk out. He knows me and my family's vehicle. He texted me early the next morning that my vehicle was ready as I just dropped it off the night before. I can't say enough good things on how Mark and the rest of the dealership treats me and my vehicles. More
November 09, 2020
Mark - Went the extra mile to insure the Parts Department had the correct oil in stock for the 3.0L Duramax. Because the 3.0L Diesel engine is a new option for 2020, a pricing structure for servicing my truc had the correct oil in stock for the 3.0L Duramax. Because the 3.0L Diesel engine is a new option for 2020, a pricing structure for servicing my truck had to be calculated and quoted. NOT ONLY WAS THE CORRECT OIL USED (oil spec'd for oil change by other dealer in area was incorrect, possibly causing damage to engine), Mark also insured any Service Bulletins open on vehicle were addressed. Mark is one of the Best Service Advisors that I've every had the pleasure of dealing with! I feel very comfortable that my truck will be serviced correctly the next time Chevrolet Buick GMC Cadillac of Murfreesboro is tasked to do so. More
October 06, 2020
Been using the dealership for 4 years now and they get the work done for the price they quote. They get you in and out in a timely manner. Mark is very helpful with questions you have and gets back with y the work done for the price they quote. They get you in and out in a timely manner. Mark is very helpful with questions you have and gets back with you about your car needs. More
September 26, 2020
Not sure which Mark, so I rated both Marks. Great job on our purchase of the 2016 Chevy Express. In contact multiple times, followed up with us, answered all are questions, great buying experience all withi our purchase of the 2016 Chevy Express. In contact multiple times, followed up with us, answered all are questions, great buying experience all within hours. Couldn’t have been better. Great job Butch finalizing the deal. HAppy customers and our family loves our new van. Chris Albritton More
Other Employees Tagged: Butch Bugg, Mark Barnwell
September 12, 2020
Quick easy service. Scheduled appointment and was quickly taken in and completed. Always a pleasure to visit and accommodations in the waiting area are comfortable taken in and completed. Always a pleasure to visit and accommodations in the waiting area are comfortable More
Other Employees Tagged: Brandon Dyer
August 30, 2020
Excellent sales and service, lots of smiling faces and they know the product they sell and service very well. And my car gets cleaned every time I come in. Thank you GM Murfreesboro! they know the product they sell and service very well. And my car gets cleaned every time I come in. Thank you GM Murfreesboro! More
Other Employees Tagged: Bubba Ruffner, Bo Trivett, Ed Burris, JIMMY BARNARD , Saif ALRADHI, Madison Chappell, Joey McGuire, Ron Van De Kraats
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