Mark Preston | Page 55

Incredible Customer Service from Start to Finish I recently went in to do an oil change on my mothers car. While I was waiting, I took a look at the new models in the showroom and Mark (salesman) cam I recently went in to do an oil change on my mothers car. While I was waiting, I took a look at the new models in the showroom and Mark (salesman) came and introduced himself, we started talking about what the new models offered regarding features. I left that day without making any purchases, but I did appreciate Mark taking the time to speak with me. A few weeks later I went back with my Mother. As I was explaining to her what some of the new features were, Mark came by. He remembered me and our conversation. As we walked to his office, Jana (sales manager) recognized my mother who purchased her car there over 4yrs ago. My mother very impressed that Jana recognized her. The four of us sat down in Jana's office and we started talking about the new QX60. Jana & Mark spent the time to listen to us and understand what we were looking for. When the time came to speak with Sam (finance) he was kind and patience to explain all the details. This is by far the best experience I've ever had with a dealership and they earned a life long customer. More

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Easiest car buying experience I’ve had. My sales rep was on point and delivered excellent customer service. He is all about taking care of you and not pushy and understands where the custome My sales rep was on point and delivered excellent customer service. He is all about taking care of you and not pushy and understands where the customer is coming from. More

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Best Experience Mark was great he wasn’t pushy and trying to over sale me he listened to what I wanted and gave me just that. He is very organized and very knowledgea Mark was great he wasn’t pushy and trying to over sale me he listened to what I wanted and gave me just that. He is very organized and very knowledgeable, he answered all my questions sometimes before I even asked. Great experience working with Mark! More

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Blown Away Mark Preston was the absolute best salesperson we have ever dealt with. When I say he went above and beyond to ensure we drove off the lot with a bran Mark Preston was the absolute best salesperson we have ever dealt with. When I say he went above and beyond to ensure we drove off the lot with a brand new fully loaded 2019 Q70L in less than 2 hours! He is very professional got us a great deal thanks to Mr Hooten for making this deal happen for us and Mr Ghazal for putting the whole Thing together! They are all Very knowledgeable we would definitely go back to Infiniti of Gwinnett in the future! More

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Sales team was very attentive to my requirements. Very pleased with the attentiveness and professionalism of my salesman Mark Preston. He was very knowledgeable on the features of the 2006 M35 that I Very pleased with the attentiveness and professionalism of my salesman Mark Preston. He was very knowledgeable on the features of the 2006 M35 that I eventually purchased. I would recommend Mark to my friends who are in need of a vehicle! More

by Sjdascall Verified Customer Verified Customer

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Purchase of Pre-Owned Certified Q70 I Recently purchased a pre-owned certified Q70 from Infiniti of Gwinnett. The sales representation provided by Mark Preston was excellent. Mark carefu I Recently purchased a pre-owned certified Q70 from Infiniti of Gwinnett. The sales representation provided by Mark Preston was excellent. Mark carefully listened to my objectives and quickly provided me with some options that options that could meet my requirements. He also took the time to answer all my questions and represented the INFINITI cars discussed very professionally. Sales closing was quick with immediate car delivery. More

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Great experience with this dealership. I was able to meet with Craig, Mark and Caleb who all were patient and assisted me with test drives and sales. Mark Preston ga with this dealership. I was able to meet with Craig, Mark and Caleb who all were patient and assisted me with test drives and sales. Mark Preston gave top notch service and was very professional. He even gave me a ride from hertz to the dealership to pick up my car. I would definitely recommend this dealership. More

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Re: 2019 Lease When you walk into dealerships, you never know what to expect. Caleb was on his way out the door, but stopped and asked if I need help. He was very pa When you walk into dealerships, you never know what to expect. Caleb was on his way out the door, but stopped and asked if I need help. He was very patient. I believe I test drove 2 cards, 3 different times. His manager, Mark, I believe was also very professional and transparent. There were no surprises, and I was able to make an educated decision More

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Love this dealership! This is the ONLY dealership I want to work with... Mark Preston in sales is the best, Goran, and Dragan are always so nice and accommodating. This is This is the ONLY dealership I want to work with... Mark Preston in sales is the best, Goran, and Dragan are always so nice and accommodating. This is now my third Infiniti I've purchased. Even the service department is awesome (Harvey). So thanks for everything and see you in a few years for my next car! More

by JENNB Verified Customer Verified Customer

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Absolutely Amazing Customer Service! I walked into this dealership with a lot of general apprehension due to a previous experience with another dealership. Mark is amazing at what he does I walked into this dealership with a lot of general apprehension due to a previous experience with another dealership. Mark is amazing at what he does to be a new salesman in the car industry. He presented me with facts and most importantly, ALL of my options that catered to my situation. I am so glad I was able to have Mark help me with my new QX60. If you are in the market for a new Infiniti, then go to Infiniti of Gwinnett and ask for Mark. You will not be disappointed. More

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