Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 22

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
4.5
315 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

4.5

315 Reviews

Write a Review

315 Reviews of Mark Retherford

January 20, 2022

Dealership Rating

Took my vehicle there and the mechanics never figured out what was going on. Talked to the manager and he said he would call me to discuss my issues with the car and he never called me. Very unprofessional. More

by wade
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: mechanics not experienced/ service manager

January 20, 2022

Dealership Rating

Prompt friendly service. They kept me in the know of what was occurring. A a A More

by kalidurga11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Humberto Pena

January 19, 2022

Dealership Rating
Employee Rating

My Corolla had an airbag recall. It was replaced and done in a reasonable time frame. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 19, 2022

Dealership Rating
Employee Rating

Even under these tough economic conditions and under new ownership Sierra Toyota serves the public, as they have been known to do for so long. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 18, 2022

Dealership Rating
Employee Rating

They handled our work in a timely and professional manner. Kudos to all the guys - you have a great team! More

by GBFLORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaleb - Tech

January 16, 2022

Dealership Rating
Employee Rating

Mark in service department was very nice and answered all questions. Will be returning for additional service. More

by bcamp72
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Bosley, Adam Valencia

January 15, 2022

Dealership Rating
Employee Rating

Reliable quick help with my headlights. They replaced bulbs too hot right on spot appreciated dangerous catch fire recall check on for Toyota tundra 2010 unlimited crew cab. Mark represented your dealers More

by gallacherdebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2022

Dealership Rating
Employee Rating

Mark took my appointment and all was great. On time, no extra waiting, good service I could understand and I will make the same appt next time the maintenance light alerts us. More

by BETTY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2022

Dealership Rating
Employee Rating

Had a problem with service and it was quickly fixed. They took care of my problem. More

by charger55fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Humberto Pena

January 12, 2022

Dealership Rating

They are prompt, helpful and trustworthy Even when they are busy they take the time to make you feel like you are their only customer More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: They don’t always have their name tags visible to give proper credit

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