Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 23

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
not yet
rated
312 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

not yet
rated

312 Reviews

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312 Reviews of Mark Retherford

January 07, 2022

Dealership Rating
Employee Rating

Courteous on the phone to assist and answer questions, then come up with a plan of what has to be accomplished to accommodate my needs More

by Conchita
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Adam Valencia

Jan 07, 2022

Conchita responded

I would like to thank all the service staff for all their hard work! There is ONLY 1 thing that bugs me ... I wish whoever does the checks would PLEASE! clean the entire window after running the windshield wipers ...After confirmation of wipers operating ... the dusty, dirty water drips down the back tail gate and leaves a streak! I would be GREATLY APPRECIATED if the window would be cleaned off to avoid the streak down the back!

Jan 07, 2022

Conchita responded

THANKS!

January 07, 2022

Dealership Rating
Employee Rating

Staff was extremely helpful and accommodating even though service was requested with less than a days notice More

by Jennifer.scott016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia , Cassandra Bosley, Humberto Pena

January 05, 2022

Dealership Rating
Employee Rating

Good customer service! Very friendly environment they Good customer service! Very friendly environment they make you feel welcomed! Highly recommend to stop by. More

by anoperi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Bosley

January 05, 2022

Dealership Rating
Employee Rating

I love having Sierra Vista TOYOTA service my vehicle's. I know I'm getting quality service. More

by donato215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus , Cassandra Bosley

January 05, 2022

Dealership Rating

Quality service at reasonable price. Service delayed due to a recall item that needed to be done. Still happy More

by hansenbn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof

January 05, 2022

Dealership Rating
Employee Rating

Service dept. people are attentive, thorough, and fit you in as quickly as possible. Also very polite. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus

January 02, 2022

Dealership Rating
Employee Rating

The staff was friendly and helpful, good service and I got a card for a free car wash+ More

by scarsintostars
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 30, 2021

Dealership Rating
Employee Rating

I am always satisfied with Sierra Toyotas service center. I am greeted by friendly staff, and have never had to wait long for the service. Prompt friendly service keeps me coming back. More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus

December 30, 2021

Dealership Rating
Employee Rating

Always a pleasure working with the toyota maintenance department. All of the techs are very clear communicator’s I appreciate how dast the mechanics complete my service. Thx so much . More

by BARBARAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2021

Dealership Rating

Waited a little long and customer service almost missed me as a customer. They were busy with other customers, just not me! More

by regineyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer

Dec 29, 2021

regineyw responded

Yes

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