Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 32

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
4.5
315 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

4.5

315 Reviews

Write a Review

315 Reviews of Mark Retherford

April 22, 2021

Dealership Rating
Employee Rating

I waited 4 hours for a 2 hour job. Every time I checked they added another hour. Bad experience very unhappy with the service provided More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: KC Han, Daniel Acosta, Shawn Molina, Austin Fornof, Emily Magana , Brian Moldenauer, Jared Pangus, Humberto Pena, Adam Valencia, Mechanic

Apr 26, 2021

Sierra Toyota responded

Carol, I sincerely apologize for the extended wait for the last maintenance and I would like to make this up to you. Please call (520-515-1671) or email (servicemanager@sierratoy.com) so we can discuss. Thank you, Austin Fornof Service Manager

April 22, 2021

Dealership Rating
Employee Rating

Excellent service. Professional workers, and fair prices. Thanks again for all you do. Looking forward to our new car when it's delivered the end of April. More

by Albertcathyjokoester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana , Jared Pangus, Humberto Pena, Adam Valencia

April 14, 2021

Dealership Rating
Employee Rating

Those good folks at Sierra Toyota finished my recall repair in record time. They even gave me a ride to the Veternarian and back. Polite, and professional. More

by Crazyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana , Jared Pangus, Humberto Pena, Adam Valencia

April 13, 2021

Dealership Rating
Employee Rating

Everybody was good people the service was very nice I thank you for everything you have done for me that's why I bring my car to you to be serviced More

by Wendellakawimp@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana , Jared Pangus, Humberto Pena, Adam Valencia

April 10, 2021

Dealership Rating
Employee Rating

Out of state Prius owner who got my car in a jam involving a steep hill and a drainage ditch. Just needed to know the underside was okay. They were very helpful and sent me on my way with confidence More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Humberto Pena

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