Mark Rezzano | Page 21

I purchased a 2011 Ford Focus SE sedan in 2018 from Mark Rezzano. He was patient, professional, funny and down to earth. I returned for services and got a chance to meet Ashley and Nick. Friendly. Professio Rezzano. He was patient, professional, funny and down to earth. I returned for services and got a chance to meet Ashley and Nick. Friendly. Professional. Thorough. I didn't feel rushed or pressured to buy a car while checking out cars, and when it came time for servicing, Ashley and Nick worked together and explained things upfront and verified things for me in advance. When it comes time for me to buy again, there is no doubt that Ganley West Ford and Mark Rezzano will be my first stop!!! More

by JoyNDriving Verified Customer Verified Customer

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The Ford Ganley West Dealership has awesome customer service and tells you exactly what goes on with your vehicle as far as maintenance and other items. I've been coming since 2015👍👍👍 service and tells you exactly what goes on with your vehicle as far as maintenance and other items. I've been coming since 2015👍👍👍 More

by SHELLESIGMA Verified Customer Verified Customer

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I've purchased 2 vehicles and I referred several of my friends and family. I am overall pleased with Ganley. Mark , Bilaji are amazing . Westside friends and family. I am overall pleased with Ganley. Mark , Bilaji are amazing . Westside More

by MZ.LOLITA1364 Verified Customer Verified Customer

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The sales team was very polite and professional. They worked with me and let me know all the steps during the buying process. Over all a great experience. worked with me and let me know all the steps during the buying process. Over all a great experience. More

by Fstrepbia Verified Customer Verified Customer

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No happy at all motor ticking mechanic fed me so bull said was fixed still having problems service not done before selling vehicle upset customer said was fixed still having problems service not done before selling vehicle upset customer More

by WALLACWILLY32 Verified Customer Verified Customer

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Ganley Ford West is the way to go everyone there was so nice and polite. Team Players is what I witnessed...I would Highly recommend them. nice and polite. Team Players is what I witnessed...I would Highly recommend them. More

by TANBLUE3456 Verified Customer Verified Customer

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Very Easy Experience We had a very seamless experience with Ganley Ford West while purchasing a 2017 Jetta. They sent detailed videos of the car - inside and out, shared t We had a very seamless experience with Ganley Ford West while purchasing a 2017 Jetta. They sent detailed videos of the car - inside and out, shared the Carfax and answered my numerous questions. Everything was prepped ahead of time for our arrival and the customer service was very good. I greatly appreciate it. More

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Working with Mark was excellent. He was extremely helpful, answered all of my questions and responded quickly. He made the entire process easy. I would definitely recommend working with him. helpful, answered all of my questions and responded quickly. He made the entire process easy. I would definitely recommend working with him. More

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The best sales deal and support I have had yet! After looking at Car Guru's website, I found the SUV I was looking for at a great price but was just a bit out of reach. The dealership is over 2.5 ho After looking at Car Guru's website, I found the SUV I was looking for at a great price but was just a bit out of reach. The dealership is over 2.5 hours away so the "Quick trip in to talk" was not an option. I contacted the dealer ship initially thought Car Guru's and they "they patched me through". With in 12 hours Ganley Ford West's internet manager contacted me and offered her contact information and several times she was available to talk over the phone if I was interested. It was refreshing to have someone acting in a truly professional and to the point manner. Next after some Q&A, she passed me along to Mike R. from the sales team who was always ready to answer any questions. We completed the price negotiation's, which i should mention were short, sweet, and to the point on both sides. We were about $1000.00 off and I was out of options. Then Mike suggested alternative financing when my bank told me they would finance most of the loan but not all. Mike pointed me to Ganley's online financing portal and provided me some needed information to complete the form. the process was Super fast and easy (took literally less than 5 minutes). With in 12 hours (over night so was actually more like 2 hours), I had my approval and the deal was set in motion. Mike was very responsive using both email and text which for me was efficient and handy. We basically completed most of the information sharing over the internet and text. When I arrived at the dealership everything was prepped and ready to go. I was on-site for MAYBE 45 minutes and had the deal completed and keys in hand ready to head home. The dealership provided fairly updated technology, a great and professional internet/sales/and finance team, and a large selection of quality vehicles. I would absolutely buy from them again! Keep up the Good Work! More

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oil change Brought my 2018 f150 for an oil change , got in and out and they washed the truck they did a great job. Nick always does a great job. Brought my 2018 f150 for an oil change , got in and out and they washed the truck they did a great job. Nick always does a great job. More

by EFRANTZ Verified Customer Verified Customer

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