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Mark Roser
Mark Roser at Beck Ford

Mark Roser

Service Manager

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.8
151 Reviews
4.8

151 Reviews

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151 Reviews of Mark Roser

February 16, 2026

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Employee Rating

they identified and fixed the problem we were having with our vehicle and they did it in a timely manner. More

by mthorne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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January 24, 2026

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As always, a great place to get your car serviced! They always take good care of you! More

by SCOTTEGIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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Jan 26, 2026

Beck Ford responded

Thank you! We’re so glad you continue to have a great experience with us. Taking care of you and your car is our specialty! We'll see you next time!

January 23, 2026

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Employee Rating

The people were very nice to work with. We need To return for a warranty soon More

by lesmosteller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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Jan 26, 2026

Beck Ford responded

Thank you! We’re glad you had a good experience with our team. We look forward to seeing you again soon for your warranty service!

January 19, 2026

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Employee Rating

Always a great experience at Beck Ford Quick Lane with up front pricing and sometimes a little cheaper than quoted!! More

by SCOTTEGIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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Jan 23, 2026

Beck Ford responded

Thank you for sharing your experience! We’re glad to hear you consistently receive great service and appreciate our upfront pricing — and even better when it comes in under the quote! We look forward to seeing you again at Beck Ford Quick Lane.

January 05, 2026

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Employee Rating

The service manager has truly taken his time to resolve an issue. I applaud him in every way. More

by SHOLLAND70
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Beck Ford responded

Thank you for sharing this feedback, Ms. Holland. We truly appreciate your recognition of our service manager’s dedication and the time he invested to resolve your concern. Providing attentive, thorough support is very important to us, and your kind words mean a great deal. We’re grateful for the opportunity to assist you and for your trust in our team. We're happy to have you as a long-term member of our Beck family!

January 04, 2026

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Employee Rating

Good people and honest. I bought my new 2004 Mercury from them and my late husband bought his 1974 ford pickup there and both are still in good shape. I also use them to s More

by lenacrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks

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Jan 06, 2026

Beck Ford responded

Thank you for sharing this wonderful history with us. We truly appreciate your long-standing trust in Beck—from your 2004 Mercury to your late husband’s 1974 Ford pickup. It means a great deal to know both vehicles are still in good shape and that you continue to rely on our team for service. Your loyalty and confidence in our honesty and care are sincerely valued. We are grateful for the opportunity to continue serving you.

December 23, 2025

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Employee Rating

Mark the service manager, Ike in finance and Joel in sales were the best and most customer friendly we have experienced in 50 years of buying about 15 cars. They insured the entire experience was great More

by MJLYNN28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger, Joel Price

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Dec 30, 2025

Beck Ford responded

Thank you for taking the time to share such meaningful feedback. We’re honored to hear that Mark, Ike, and Joel provided the kind of exceptional customer experience that stands out in 50 years of car buying. We truly appreciate your trust and are grateful for the opportunity to serve you. We look forward to continuing to be here for you for all of your vehicle needs in the future!

December 18, 2025

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Employee Rating

fast every thing went as i was told it would go they just did it a little faster . Thanks for getting out the door quickly More

by JHP4PPSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger, Joel Price, Jeremy Ricks, Mike Harrison

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Dec 22, 2025

Beck Ford responded

Thank you for your feedback. We’re glad to hear everything went exactly as explained—and even faster than expected. We appreciate you choosing us and are happy we could get you back on the road quickly. We look forward to assisting you again in the future.

November 26, 2025

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Employee Rating

I have purchased over 15 vehicles in the last eight years and this was by far the easiest process yet. JOEL Price knew how to handle me as I am not an easy person to negotiate with sometimes, but gave me the More

by LES sims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Freeman, Ike Ettinger, Joel Price, Jeremy Ricks

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November 14, 2025

Dealership Rating
Employee Rating

Replaced car engine and provided courtesy vehicle and kept us updated on progress. Service Manager was helpful. More

by tonyparish123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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