Mark Rumph
Mark Rumph at Lithia Chrysler Jeep Dodge of Billings

Mark Rumph

Sales Desk Manager

Lithia Chrysler Jeep Dodge of Billings

2229 King Avenue West
Billings, MT 59102

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14 Reviews
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14 Reviews

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14 Reviews of Mark Rumph

June 24, 2025

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Employee Rating

Absolute worst experience I have ever had with a dealership! Impossible to get ahold of anyone after the sale even harder to have anyone call you back. Will not get title work completed excuse after More

by Nstark22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandyn Jefferson, Tanya mapley

Jun 25, 2025

Lithia Chrysler Jeep Dodge of Billings responded

Hello, I'm sorry to hear about the trouble you're experiencing with your title work. This isn't the level of service we aim for, and I apologize for any inconvenience caused. Please reach out so we can address this issue promptly. Thank you, Kristian Erskine - General Sales Manager - kerskine@lithia.com

March 21, 2021

Dealership Rating
Employee Rating

It was very clean , people were very friendly, we were Able to walk around and look and take our time , Bryan was very informative about the vehicle that we were looking at . He was great to work with More

by lemayrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Walcker , Bryan Cramer 5 stars he was great !

November 07, 2020

Dealership Rating
Employee Rating

If you want a great truck go see Burton, he is a down to earth, no-nonsense, very polite professional. He will work hard for you. Very well run dealership. More

by Anthony L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Burton Pierce

September 21, 2020

Dealership Rating
Employee Rating

The sales person we worked with was helpful and did everything he said he would do. We aren’t typically pleased with Lithia but this experience was very positive More

by kayleenloves2rope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason not sure on last name

July 24, 2020

Dealership Rating
Employee Rating

I got really good help at the dealership. It went smooth. I really like my new van. I tell everybody that I meet how nice the van is, and how good the dealership was. How friendly an nice everybody is to me. More

by 1150eagle
Recommend Dealer
Yes

May 01, 2020

Dealership Rating
Employee Rating

The salesman was friendly knowledgeable he had time for us. We did several test drives he didn’t rush us. The deals were good prices were right. Everyone inside the dealership was always willing to help us More

by C.hensel
Recommend Dealer
Yes

Other Employees Tagged: Andrew

April 20, 2020

Dealership Rating
Employee Rating

Great service every time I go in! Everyone is very helpful and quick. I would highly recommend this dealership to anyone looking for a vehicle. More

by Kyall
Recommend Dealer
Yes

Other Employees Tagged: Burton Pierce, Denise Walcker, Alexander Gontarek , Kristian Erskine, Nolan Fisher, Brynn Fitz, Bryan Rask, Austin Saylor, Cameron Swift

April 29, 2019

Dealership Rating
Employee Rating

Catastrophic engine failure We were visiting family out of state for Easter weekend when the motor failed in my old pickup! Daryl, in the service department, got me right in. More

by Ben The Builder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daryl Doney, Bryan Rask

May 25, 2018

Dealership Rating
Employee Rating

Everyone went above and beyond to accomodate. I changed my mind on which pickup I wanted to buy after a night's sleep. That was not a problem. I had a young man wanting to buy my trade, but he cou More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Burton Pierce, Denise Walcker , Daryl Doney, Kristian Erskine

October 17, 2016

Dealership Rating

good, a little high on price from checking around Helpful, no to pushy. Should have talked about lowering the price a bit and didn't, my bad. Thank you. Hope to enjoy the Jeep More

by amyrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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