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Mark Rutkowski
Mark Rutkowski
Commercial Service Manager
Napleton Ford of Oak Lawn
6100 W 95th St
Oak Lawn, IL 60453
24 Reviews
24 Reviews
Write a Review24 Reviews of Mark Rutkowski
March 03, 2026
The pickup and drop off service was fantastic they were on time the service department is out standing they informed me on what had to be done fantastic service. on time the service department is out standing they informed me on what had to be done fantastic service. More
by otis.smith8
February 26, 2026
It’s the best dealer ever the best people the best Customer Service the best team Customer Service the best team More
by nasman5465
Other Employees Tagged: Andrew Munson, Edward Wambaja, Tommy Mackey, Bill Parks, Timothy Harris, Jake Pierson, Chris Knasiak, Sean Sims, Rudi Bandemer
February 25, 2026
They got me in same day and the work was done in a timely manner manner More
by TOMHAROLD_EPPD
Other Employees Tagged: Tommy Mackey, Bill Parks, Timothy Harris, Jake Pierson, Chris Knasiak, Sean Sims, Rudi Bandemer
February 20, 2026
Great to know that you care Kathy is a great person very nice you need more people like her nice you need more people like her More
by brainolivares4
Other Employees Tagged: Tommy Mackey, Bill Parks, Timothy Harris, Jake Pierson, Chris Knasiak, Sean Sims, Rudi Bandemer
February 05, 2026
Didn’t fix my side door and my ladder went missing on my work truck. work truck. More
by eric.monroy
Other Employees Tagged: Tommy Mackey, Bill Parks, Timothy Harris, Jake Pierson, Chris Knasiak, Sean Sims, Rudi Bandemer
January 23, 2026
I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy with the service and care the service team provided. Thank you Napleton Ford for your great service. More
by joshuadom26
Other Employees Tagged: Tommy Mackey, Bill Parks, Timothy Harris, Jake Pierson, Chris Knasiak, Sean Sims, Rudi Bandemer
January 18, 2026
Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More
by dorenestefaniuk
Other Employees Tagged: Andrew Munson, Edward Wambaja, Tommy Mackey, Bill Parks, Timothy Harris, Jake Pierson, Chris Knasiak, Sean Sims, Rudi Bandemer
January 10, 2026
Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More
by hollywoodjohnnyp
Other Employees Tagged: Andrew Munson, Edward Wambaja, Tommy Mackey, Bill Parks, Timothy Harris, Jake Pierson, Chris Knasiak, Sean Sims, Rudi Bandemer
January 03, 2026
The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! staff very professional & helpful with my repairs! Courteous! More
by Ray1906qs
Other Employees Tagged: Tommy Mackey, Bill Parks, Timothy Harris, Jake Pierson, Chris Knasiak, Sean Sims, Rudi Bandemer , Parts Department
December 10, 2025
Brought in for Works Oil Service and recall. Had for over 24hrs. Recall delayed, tires not rotated and when picking up check engine light on. Had to return and have tech plug in the sensor they Had for over 24hrs. Recall delayed, tires not rotated and when picking up check engine light on. Had to return and have tech plug in the sensor they unplugged and reset computer. Starting to question if they even do the inspection. More
by Sgttaz
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