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Mark Sanders
Mark Sanders at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Mark Sanders

Body Shop Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
18 Reviews
4.9

18 Reviews

Write a Review

18 Reviews of Mark Sanders

November 12, 2025

Dealership Rating
Employee Rating

Top notch service! ! Thanks to Matthew in body shop office!! Very happy with service ! Thank u More

by KJFISHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Lara, Jennifer Westerlund, Matt Smith

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Nov 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate you taking the time to share your experience with us at James Wood Chevrolet Buick GMC Decatur. I am glad that Matthew provided you with top-notch service in the body shop. We look forward to assisting you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

Dealership Rating
Employee Rating

Told me 1-2 weeks but took over 6 weeks. Broke my windshield and billed me for it. Truck sat for 4 days with nothing being done when the service center was supposed to install a speaker. Mea More

by duanes3337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Smith

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Nov 09, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Our team has acknowledged this review.

October 24, 2025

Dealership Rating
Employee Rating

I have been purchasing/leasing vehicles from James Wood Motors/James Autopark, including service and body shop since 1990 (37 years), I will keep doing business with them. More

by JRBASTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Tyler Mayfield, Shawn Hooe, Bryan Stanley, Sam Lara, Jennifer Westerlund, Dason Howard

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Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty and support over the years! I truly appreciate your trust in James Wood Chevrolet Buick GMC Decatur for all your vehicle needs, from purchasing to service. We're looking forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

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Employee Rating

It’s the best Dealership experience I have ever had every time!! The sales staff is top notch! Karen Patterson is an amazing sales woman and knew her stuff!! Mike Wheat is my normal sales guy and he is off t More

by mycowmoos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Mike Wheat, Bryan Stanley, Russell Fox, Sam Lara , Jeff Morris and Maxter Cooper

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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! I'm overjoyed to hear that you consistently have the best dealership experience at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know that Karen, Mike, and Bryan have made such a positive impact on your visits. I appreciate your kind words about our team and the renovations as well. We strive to provide a top-notch experience and are grateful for your support. We look forward to seeing you again for your next ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 08, 2025

Dealership Rating
Employee Rating

Polite, excellent updates, showed customer care, met all expectations, represented Jane’s Wood Dealership by taking ownership for customers More

by jdrich83
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris, Sam Lara, Jennifer Westerlund , Madesta (excellent employee)

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Sep 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! It's great to hear you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team takes great pride in providing excellent service and showing genuine care for our customers. We look forward to welcoming you back next time. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 30, 2025

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Employee Rating

Repair was quick and returned promptly will take future repairs at James Wood. Friendly and caring More

by RWPARKER1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Bryan Stanley, Russell Fox

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Aug 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that your repair was quick and that you felt cared for during your visit to James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any future repairs and appreciate your trust in us. See you next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 07, 2025

Dealership Rating
Employee Rating

I needed a replacement tailgate on a 2000 4x4 K3500 truck. Mark Sanders helped me every step of the way by promptly providing me with an estimate. Then he ordered the tailgate and had it painted. Fi More

by ferrispharm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to hear about your top-notch experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Mark was able to assist you so well with your 2000 Chevrolet K3500 4x4 truck's tailgate replacement. We appreciate your feedback and hope to see you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 31, 2025

Dealership Rating
Employee Rating

We live in Wise County, Texas. James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service departm More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Sam Lara, Jennifer Westerlund, Matt Smith , Thomas Lynch

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Jun 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much! I'm happy to hear you've been a loyal customer since 2007 and that our Sales and Service departments have consistently met your expectations. Your trust and support for James Wood Chevrolet Buick GMC Decatur mean a lot to us. We look forward to serving you again in the future and appreciate your high recommendation. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 19, 2025

Dealership Rating
Employee Rating

Great fast service. Got a rental car right away and Jennifer kept me up to date on status along the way!! Drove 190 miles to get me vehicle repaired by the James Wood B More

by Gran0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Westerlund , Krista Granger

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Apr 20, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate you choosing James Wood Chevrolet Buick GMC Decatur and making that drive to have your vehicle repaired. It's great to hear that Jennifer provided you with timely updates and that you received fast service. We hope to see you again soon for any future needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

March 12, 2025

Dealership Rating
Employee Rating

Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . More

by LEE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Bryan Stanley, Jennifer Westerlund , Zach Rhine

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Mar 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great experience buying your new truck at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next vehicle purchase in the future! Safe travels and enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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