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Mark Sanders
Mark Sanders at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Mark Sanders

Body Shop Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.6
11 Reviews
4.6

11 Reviews

Write a Review

11 Reviews of Mark Sanders

April 19, 2025

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Employee Rating

Great fast service. Got a rental car right away and Jennifer kept me up to date on status along the way!! Drove 190 miles to get me vehicle repaired by the James Wood B More

by Gran0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Westerlund , Krista Granger

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Apr 20, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate you choosing James Wood Chevrolet Buick GMC Decatur and making that drive to have your vehicle repaired. It's great to hear that Jennifer provided you with timely updates and that you received fast service. We hope to see you again soon for any future needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

March 12, 2025

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Employee Rating

Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . More

by LEE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Starla Johnson, Bryan Stanley, Jennifer Westerlund

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Mar 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great experience buying your new truck at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next vehicle purchase in the future! Safe travels and enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 08, 2025

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Employee Rating

Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Paul Johnson, Bryan Stanley, Krystal Gipson, Matt Smith

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Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 2007. It's wonderful to hear that our commitment to honesty, integrity, and quality service across all departments has made such a positive impact on your experience. We look forward to continuing to provide you with dependable service and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

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Employee Rating

Poor Communication. Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinat More

by RYAN.BLACKBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Johnson, Krystal Gipson, Sam Lara, Jennifer Westerlund, Matt Smith

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Jan 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us, Ryan. I understand your concerns regarding the communication and the issues with your truck. At James Wood Chevrolet Buick GMC Decatur, we strive to provide timely updates and support to our customers. I appreciate your feedback and would like to encourage you to contact me directly so I can address your concerns and work towards a resolution. Thank you again for your insights. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 24, 2025

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Employee Rating

Steve always courteous helpful and informative with all of our purchases throughout last several years More

by bbbuzz72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier, Zach Rhine, Shawn Hooe, Bryan Stanley, Jennifer Westerlund

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Jan 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm grateful for your continued trust in James Wood Chevrolet Buick GMC Decatur. It’s wonderful to hear that you found our service courteous and informative over the years. I look forward to assisting you with your future purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 06, 2025

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Employee Rating

Conscientious and Customer oriented. I've had the pleasure of working with the Collision Team in the past and they work overtime and put in the extra effort to be sure and make sure thei More

by aircactus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Westerlund

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Jan 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your thoughtful review! We appreciate your kind words about our Collision Team at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that their dedication to quality and customer satisfaction has made a positive impact on your experience. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 01, 2025

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Employee Rating

A employee had stolen a high visibility work jacket from my car. I want it back More

by HUGO_FRAGA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Sam Lara, Jennifer Westerlund, Matt Smith

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Jan 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 02, 2024

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Employee Rating

Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, Russell Fox, James Love, Dustin Stachowiak, Jose Martinez, Jennifer Westerlund, Matt Smith

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Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 16, 2024

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Employee Rating

Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. More

by theschuhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, Sam Lara, Jennifer Westerlund, Matt Smith

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Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you find our staff at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable. It's our goal to provide excellent service, and we're glad to know that we've met your expectations consistently. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 30, 2024

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Employee Rating

I've been buying from James Wood Motors for 40 years . Service is top notched. I won't go anywhere ekse. Super friendly and helpful More

by cdn6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Asa Johnson Jr, Shawn Hooe, Jennifer Westerlund

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Sep 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's fantastic to hear that you consistently receive top-notch service from our team. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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