Mark Stepp

Mark was an amazing service advisor. I typically wish service went better but he really made the entire experience perfect I typically wish service went better but he really made the entire experience perfect More

by JOSEPH.CLAWSON Verified Customer Verified Customer

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Amazing experience, quick turn around. I think mark did a very good job. I i I think mark did a very good job. I i More

by Justinvantassell Verified Customer Verified Customer

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Mark is the best! ! He figures out how to make things work and does al. His due diligence up front to be sure you have a good experience and are we,, taken care of. ! He figures out how to make things work and does al. His due diligence up front to be sure you have a good experience and are we,, taken care of. More

by CAROLYN Verified Customer Verified Customer

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Mac Haik is wonderful. Absolutely love this dealership. It will always be home for my vehicle. Absolutely love this dealership. It will always be home for my vehicle. More

by CHAIMEBREAUX Verified Customer Verified Customer

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They were very busy but never did they show any stress. Very clean waiting area and restroom. The only thing negative was to air conditioning. Super cold! Very clean waiting area and restroom. The only thing negative was to air conditioning. Super cold! More

by nannamiller Verified Customer Verified Customer

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Had such a good buying experience I will be buying all my future vehicles from Mac Haik. future vehicles from Mac Haik. More

by MHEND0 Verified Customer Verified Customer

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Mark is by far the best service person you have. He is the only one I will use! He is the only one I will use! More

by JNAMEE Verified Customer Verified Customer

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Always get great service and really appreciate WiFi and a place to work while I wait. Been working with Shay and his team for many years now place to work while I wait. Been working with Shay and his team for many years now More

by NELSON_MIKESKA Verified Customer Verified Customer

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The whole experience from beginning to the end was great! Fast, efficient and very friendly! Fast, efficient and very friendly! More

by lvaldespino52 Verified Customer Verified Customer

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The dealership was never able to correctly diagnose my pick up with the ongoing issues that I have been having since day one when I bought the vehicle. After taking it in several times throughout the tenu pick up with the ongoing issues that I have been having since day one when I bought the vehicle. After taking it in several times throughout the tenure of owning this truck they would always tell me that they couldn’t find anything wrong it. The issues were the screen going blank at times, the ac would stop working while driving making it very hot in the vehicle. And a popping sound coming from the back of the truck underneath the bed. I finally had enough of it when the hood popped open on its own while I was on the toll road going 75 mph. So I traded it in, and will never buy another Ford vehicle again in my life time. I have always been a Ford owner until now. Ford has lost me as a customer forever. More

by HENRY110 Verified Customer Verified Customer

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