Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln

Mark Stepp | Page 22

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
249 Reviews
4.7

249 Reviews

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249 Reviews of Mark Stepp

January 05, 2021

Dealership Rating
Employee Rating

The people at this dealership make all the difference. They have always been honest and helpful. The thing that I like most about this dealership is the way that they communicate with me and always keep More

by MIKE@NEWRUF.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

January 04, 2021

Dealership Rating
Employee Rating

We have purchased many vehicles from Mac Haik. Mark Stepp has always been so helpful in the service department! He provides great service every time I take a vehicle to him. I know he works to get my More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 04, 2021

Dealership Rating
Employee Rating

Set an appointment and dropped it off and they had it done in 90 min. They had a packed waiting room but I was in and out 90. Great job! More

by CARL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

Jan 06, 2021

Mac Haik Ford Lincoln responded

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

January 02, 2021

Dealership Rating
Employee Rating

When you arrive you’ll have a great introduction. Keeps the vibes calm and relaxing. Very thoughtful team! Their help is always appreciated, as always! More

by NICK_CAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

December 22, 2020

Dealership Rating
Employee Rating

Cristal exceeded my expectations. Not much to say other Cristal exceeded my expectations. Not much to say other than expectations met and I was able to get my vehicle in and out of the shop within a reason More

by MARKROBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Holmstrom, Jason Norman, Cristal

December 17, 2020

Dealership Rating
Employee Rating

QuickLane for Safety Inspection ... amazing turn around ... very friendly ... the right price ... what more could one ask ... always recommend to my friends ... even the coffee was great! More

by JDOCTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

December 15, 2020

Dealership Rating
Employee Rating

Rick Krause is amazing. He got me everything I wanted in my new Superduty and nothing I couldn’t afford or didn’t want to pay for. When the truck had a problem from the manufacture Mark Stepp took great More

by STEPHEN.M.PERRY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Krause

December 11, 2020

Dealership Rating
Employee Rating

Mark has been taking care of my vehicles for the past Mark has been taking care of my vehicles for the past 20 years. He is always accessible and keeps me informed about the status of the repairs More

by homie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

December 07, 2020

Dealership Rating
Employee Rating

The buying experience was enjoyable and the Service Dept personal is very attentive during my maintenance visits. I drive in from Ft Worth (2 1/2hr approx drive) and I do call ahead and they have been Great More

by ELECMMM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main , Grayson McCaleb, Hiedi

December 04, 2020

Dealership Rating
Employee Rating

Service writer Mark Steep is the best it over 2 weeks to install a pitman arm your parts department fails to get correct part 1st time the it was delivered to wrong place etc etc this was on my recently pur More

by DON78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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