Mark Stepp | Page 22
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
249 Reviews
Write a Review249 Reviews of Mark Stepp
January 05, 2021
The people at this dealership make all the difference. They have always been honest and helpful. The thing that I like most about this dealership is the way that they communicate with me and always keep They have always been honest and helpful. The thing that I like most about this dealership is the way that they communicate with me and always keep me up to speed with what is going on with my vehicle. I never have to call them to find out what’s going on. They are top notch! More
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
January 04, 2021
We have purchased many vehicles from Mac Haik. Mark Stepp has always been so helpful in the service department! He provides great service every time I take a vehicle to him. I know he works to get my Stepp has always been so helpful in the service department! He provides great service every time I take a vehicle to him. I know he works to get my vehicle in and out as quickly as possible, and I really appreciate that! More
January 04, 2021
Set an appointment and dropped it off and they had it done in 90 min. They had a packed waiting room but I was in and out 90. Great job! done in 90 min. They had a packed waiting room but I was in and out 90. Great job! More
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
January 02, 2021
When you arrive you’ll have a great introduction. Keeps the vibes calm and relaxing. Very thoughtful team! Their help is always appreciated, as always! the vibes calm and relaxing. Very thoughtful team! Their help is always appreciated, as always! More
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
December 22, 2020
Cristal exceeded my expectations. Not much to say other Cristal exceeded my expectations. Not much to say other than expectations met and I was able to get my vehicle in and out of the shop within a reason Cristal exceeded my expectations. Not much to say other than expectations met and I was able to get my vehicle in and out of the shop within a reasonable period of time. More
Other Employees Tagged: Edwin Holmstrom, Jason Norman, Cristal
December 17, 2020
QuickLane for Safety Inspection ... amazing turn around ... very friendly ... the right price ... what more could one ask ... always recommend to my friends ... even the coffee was great! ... very friendly ... the right price ... what more could one ask ... always recommend to my friends ... even the coffee was great! More
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
December 15, 2020
Rick Krause is amazing. He got me everything I wanted in my new Superduty and nothing I couldn’t afford or didn’t want to pay for. When the truck had a problem from the manufacture Mark Stepp took great my new Superduty and nothing I couldn’t afford or didn’t want to pay for. When the truck had a problem from the manufacture Mark Stepp took great care of me. Thanks Team! More
Other Employees Tagged: Rick Krause
December 11, 2020
Mark has been taking care of my vehicles for the past Mark has been taking care of my vehicles for the past 20 years. He is always accessible and keeps me informed about the status of the repairs Mark has been taking care of my vehicles for the past 20 years. He is always accessible and keeps me informed about the status of the repairs More
December 07, 2020
The buying experience was enjoyable and the Service Dept personal is very attentive during my maintenance visits. I drive in from Ft Worth (2 1/2hr approx drive) and I do call ahead and they have been Great personal is very attentive during my maintenance visits. I drive in from Ft Worth (2 1/2hr approx drive) and I do call ahead and they have been Great. More
Other Employees Tagged: Shay Piel, James Main , Grayson McCaleb, Hiedi
December 04, 2020
Service writer Mark Steep is the best it over 2 weeks to install a pitman arm your parts department fails to get correct part 1st time the it was delivered to wrong place etc etc this was on my recently pur install a pitman arm your parts department fails to get correct part 1st time the it was delivered to wrong place etc etc this was on my recently purchased f250 with the xxxxxxxx Mac Haik certified my trucks been in tour shops 3 times since purchase not impressed with that part of service More
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