Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln

Mark Stepp

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
240 Reviews
4.7

240 Reviews

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240 Reviews of Mark Stepp

September 18, 2025

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Me encanta el trabajo tan eficiente y rápido que hacen todos en general, también soy fan de el trato y la amabilidad que les brindan a sus clientes.. More

by YUNETRR
Service Price Transparency
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Recommend Dealer
Yes

September 15, 2025

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Used Mac Haik for many years. I have purchased multiple new vehicles from M H for my personal and business use. The sales process has been very easy and I’ve dealt with the same s More

by Stan
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Recommend Dealer
Yes

Other Employees Tagged: Rick Krause , Travis

September 11, 2025

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Phillip was great! His communication and ensurance to my satisfaction of resolving the issues with my wife 2022 Explorer was fantastic. He truely cared for getting to More

by GREG B
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Recommend Dealer
Yes

August 20, 2025

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Love the service team at Mac Haik. They communicate everything and provide excellent customer service More

by Amanda.greene21
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Recommend Dealer
Yes

August 19, 2025

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Even though the AC was out, service was great. The free coffee and wifi is 5 stars. More

by INSPERACE
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Recommend Dealer
Yes

August 14, 2025

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Thank you to Robert for always taking care of us - understanding the issues and walking us through the process and keeping us abreast of the situation. I am concerned that I was delayed in bringing i More

by THEOPARODRIGUEZ
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Recommend Dealer
Yes

Other Employees Tagged: Robert Gonzalez

August 08, 2025

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Great service for my car. I will be going back for this service again when needed. More

by Chrischandlertx
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Recommend Dealer
Yes

July 26, 2025

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This is a VERY BUSY service center. The wait to have service performed was over a week. Service advisor initially did not contact me and I had to call back for updates on the progress o More

by LOPEZLIONEL
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Recommend Dealer
Yes

Other Employees Tagged: Shawn

July 23, 2025

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Employee Rating

The service was seamless! Mark Stepp went out of his way to make this a great experience More

by BROTHLISBERGER
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Recommend Dealer
Yes

July 14, 2025

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I bought 7 cars in the last 2 years. They continue to take feedback and improve where necessary. I will continue to return More

by Coachdundas
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Recommend Dealer
Yes
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