Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 20

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
270 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

270 Reviews

Write a Review

270 Reviews of Mark Terry

November 01, 2023

Dealership Rating
Employee Rating

I had great service! Mark Terry and Regina Krauza were especially helpful. Really, their dedication to customer satisfaction is pretty extraordinary. I wouldn’t take my More

by Liz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Nov 08, 2023

Smythe Volvo Cars responded

This is a great review and very rewarding for Mark, Regina and our service team to read. Thank you for taking the time to share these kind words.

November 01, 2023

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Employee Rating

Mark was so helpful. I appreciate his patience and knowledge regarding the issue with my car. More

by annerendina
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2023

Smythe Volvo Cars responded

Thank you for this wonderful review. Mark is a true professional and consistently makes our service customers happy.

October 26, 2023

Dealership Rating
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Excellent service and customer relatio. In addition they are only a mile from my home. More

by budhusen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Colbeth

Nov 08, 2023

Smythe Volvo Cars responded

Wonderful review! Thank you for taking the time to share your experience of Mark and our service department. We look forward to seeing you in the next time around.

Oct 26, 2023

budhusen responded

Thanks for having such a professional service team. I especially enjoyed working with Mark.

October 26, 2023

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Mark provided a great service experience! He was really friendly and helpful! Our car service was completed quicker than expected and he kept me well informed along the way! More

by KG
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2023

Smythe Volvo Cars responded

Mark is a strong member of our service team and consistently makes customers happy. Thank you for taking the time out of your day to post this great review.

October 24, 2023

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Mark was amazing! He was so friendly, helpful, and efficient - our car service was completed quicker than expected, and communication was excellent! More

by nicolealexaliss
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2023

Smythe Volvo Cars responded

Your experience is one we strive to provide to all of our service customers. Thank you for taking the time to share your experience with Mark and our service department.

October 21, 2023

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Employee Rating

Although we at first had some concerns, Mark and Regina helped alleviate these concerns and reassured us along the way. More

by Kflatierre
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Nov 08, 2023

Smythe Volvo Cars responded

Thank you for taking the time to share your experience. Mark and Regina are the best at helping customers through unexpected issues.

October 21, 2023

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Convenient scheduling, great communication, including the explanation of doing things now versus later, also a great space to work while waiting for car. More

by JC
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Recommend Dealer
Yes
Nov 08, 2023

Smythe Volvo Cars responded

Thank you for taking the time to post this five star review for Mark and our service department. We appreciate your business.

September 07, 2023

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Employee Rating

Thank you for fixing and diagnosing my brakes that were incorrectly installed at a local auto service center. More

by COURTLORE
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2023

Smythe Volvo Cars responded

Thank you for choosing our service department to make sure your brakes are safely installed. We appreciate your business.

September 02, 2023

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Employee Rating

Mark and SMYTHE are the only place I’d take my Volvo for service! Great service! More

by jake
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Sep 04, 2023

Smythe Volvo Cars responded

We appreciate you taking the time to post these kind words about Mark and our service department.

August 29, 2023

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Employee Rating

Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with More

by anitawolfe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you. Thank you for taking the time to post these kind words.

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