Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 8

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
264 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

264 Reviews

Write a Review

264 Reviews of Mark Terry

March 05, 2026

Dealership Rating
Employee Rating

Quality service and great communication about the needed repairs. Service completed in a timely manner. More

by DANSUECACO
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 05, 2026

Smythe Volvo Cars responded

It’s great to hear that our team provided clear communication about your Volvo repairs and completed everything promptly. Your recognition of our service and timing is appreciated. Mark looks forward to assisting you again. Enjoy!

February 20, 2026

Dealership Rating
Employee Rating

Great service - undivided attention - clear explanations - well done! Very very very trustworthy More

by Finfante0
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 20, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that our focused support and clear explanations during your Volvo XC90 service inspired confidence. Mark appreciates you calling out the attentive care you experienced. Thank you for trusting us with your vehicle. Enjoy!

February 19, 2026

Dealership Rating
Employee Rating

Smythe team is very professional and always concerned with meeting the customer’s needs and ensuring their complete satisfaction. More

by Happy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Regina Krauza

Feb 19, 2026

Smythe Volvo Cars responded

Thank you for highlighting our team’s professionalism and commitment to your satisfaction. We’re pleased the service on your Volvo met your needs and look forward to assisting you again. Enjoy!

February 19, 2026

Dealership Rating
Employee Rating

Mark Terry in the Volvo service department at Smythe was courteous and dependable at getting our car serviced on time. More

by LGCENTRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Dudas

Feb 19, 2026

Smythe Volvo Cars responded

Thank you for recognizing Mark’s courteous and dependable service. We’re glad your Volvo was serviced on time. We hope to assist you again soon. Enjoy!

February 17, 2026

Dealership Rating
Employee Rating

Smythe Volvo Sevice Team is very reliable, and Mark is very efficient on his role.. Happy customer here. More

by MRGUBATINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

Feb 17, 2026

Smythe Volvo Cars responded

Great to hear our service team was reliable and that Mark handled your Volvo XC90 efficiently. Thank you for trusting us with your service. We look forward to assisting you again. Enjoy!

February 15, 2026

Dealership Rating
Employee Rating

Car needed new shocks and struts and wheel alignment. I was given loaner car because car needed to be kept overnight for work to be finished next day. I was notified when car was ready and picked car up More

by clzeman119
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 15, 2026

Smythe Volvo Cars responded

We’re grateful you chose us for your Volvo V70’s shocks and struts replacement and wheel alignment. It’s great to hear the loaner car kept you moving overnight and our team’s prompt updates made pickup seamless. Enjoy!

February 13, 2026

Dealership Rating
Employee Rating

Mark was attentive, courteous, friendly and most of all helpful. Customer service was a 10/10. More

by IAMABUNDANTANDHAPPY
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 13, 2026

Smythe Volvo Cars responded

We’re delighted that Mark offered attentive, courteous, and friendly assistance during your Volvo service. Knowing your experience rated a 10 out of 10 means a lot to us. We appreciate your feedback and look forward to serving you again. Enjoy!

February 09, 2026

Dealership Rating
Employee Rating

Our car broke down while in NJ and Smythe was able to assist with trying to get us back on the road safely and quickly. When our car was determined to be total, they lended a hand in helping us find a ne More

by Jdecaprioiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

Smythe Volvo Cars responded

Thank you for your kind words. We’re glad Bob and Mark provided prompt, supportive service when your Volvo XC60 broke down and guided you to a fair solution without any pressure. Enjoy your new-to-you Volvo and safe travels!

February 05, 2026

Dealership Rating
Employee Rating

Mark had excellent communication skills and very pleasant to work with. I appreciated that he took his time to explain everything to me. He also walked me and and got my car out of the parking spot because h More

by Kellygn623
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 05, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience with Mark. We’re pleased he took the time to explain everything and made sure your Volvo XC90 was safely moved in those icy conditions. Please let us know if we can assist you further.

February 05, 2026

Dealership Rating
Employee Rating

Mark did a great job getting all of the necessary maintenance items approved by my employer’s fleet service provider. Car runs fantastic. Thank you ! More

by EDWARD.SOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

Feb 05, 2026

Smythe Volvo Cars responded

Thanks for sharing your experience with your Volvo XC90 service. We’re glad Mark handled the fleet approval so smoothly and that your XC90 is running great. Let us know if we can help with anything else.

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