Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 8

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
242 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

242 Reviews

Write a Review

242 Reviews of Mark Terry

January 30, 2026

Dealership Rating
Employee Rating

Regina runs that department like a well-oiled machine. Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service More

by LISACOS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

January 30, 2026

Dealership Rating
Employee Rating

Mark explained thoroughly the tests that needed to be done on the car. Service was quick and he updated me throughout. Very happy with the the service More

by PBONTIGAO
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 30, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

January 29, 2026

Dealership Rating
Employee Rating

Very helpful and informative of diagnostic and potential resolutions. Helped up with an appraisal and getting a sales person to help us with a new car More

by Killianjoe03
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 29, 2026

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

January 28, 2026

Dealership Rating
Employee Rating

Service is top notch and they treat you well. Mark went the distance to try and get my extended warranty claim approved. Even though it didn't get approved, I know Mark tried his best. Jason prov More

by brandnewcarguy
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 29, 2026

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

January 28, 2026

Dealership Rating
Employee Rating

Outstanding customer service and responsiveness. Also appreciate how transparent and forthcoming they are. Great team More

by KURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

January 25, 2026

Dealership Rating
Employee Rating

Prompt and communicative. Thank you! Mark at Smythe was very helpful, made sure to dig into a mystery seat issue I was having and solved it! Service was prompt and the communi More

by whit.burge
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 26, 2026

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

January 25, 2026

Dealership Rating
Employee Rating

Very diligent Attention was paid to details and follow up - appreciated the fine service More

by DEBORAH.JUTERBOCK
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 25, 2026

Smythe Volvo Cars responded

Deborah, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars. We look forward to having you as a valued customer for many years to come! Enjoy!

January 22, 2026

Dealership Rating
Employee Rating

Efficient, reliable, friendly! We are made to feel like a part of the Volvo family. That is why Volvo is our choice for the future. More

by ilina.kapoor
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 22, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

Jan 22, 2026

ilina.kapoor responded

Efficient, reliable, friendly! We are made to feel like a part of the Volvo family. That is why Volvo is our choice for the future.

January 20, 2026

Dealership Rating
Employee Rating

Mark was very professional during the drop-off, the status of what service was recommended, the explanation of cost estimates and ultimately the pick-up of the vehicle. More

by Lasaracinod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

January 20, 2026

Dealership Rating
Employee Rating

Well prepared for my drop-off and kept me abreast of the service needed and eventual completion More

by Lasaracinod
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 20, 2026

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

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