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Mark Terry
242 Reviews
I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife
Read moreDealership Experience
5 yrs, 4 mos
Industry Experience
19 yrs, 4 mos
Languages Spoken
English
Spanish
242 Reviews
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242 Reviews of Mark Terry
Verified Customer
January 15, 2026
Mark was exceptional! If I could have given him more than 5 stars I would have. Mark, Ryan and Lucas stayed well after hours until the particularly difficult issue with If I could have given him more than 5 stars I would have. Mark, Ryan and Lucas stayed well after hours until the particularly difficult issue with my key fobs was resolved. If I lived closer to this dealership, I would definitely go there for service. Regina put the best people in charge of my issues. The only reason I rated the dealership itself a 4 was that I had to ask my salesperson for missing documents several times before they were sent. He also did not call me when my registration came in, luckily Mark sent me up to the reception desk to ask and they were there. The document and registration fees were not explained to me prior to purchase and I did not realize until afterwards that there is a large variation in fees between New Jersey and New York. Initially, my salesperson said that there was not a Costco discount on pre-owned cars, even though I had a certificate. After checking with a manager, he found out that there was and applied it. I was rushed out of my session with the person explaining the car (even though we were not finished) to go to the financial person, only to wait there in the waiting room. Afterwards, I spoke to Val, who was very helpful and put me in touch with Regina, who assigned Mark to help me. I have nothing but the highest praise for Mark and the service team! More
by ARMINAY
Other Employees Tagged: Regina Krauza , Val Pereira
January 13, 2026
Mark Terry is the most amazing person to work with. He takes care of his customers from the first call to the minute you leave. He explains everything in detail and makes sure you feel good about the r He takes care of his customers from the first call to the minute you leave. He explains everything in detail and makes sure you feel good about the recommendations needed to get you safely on your way. More
by GLORIWOO
January 12, 2026
Kyle Jackson is a professional and a pleasure to work with. This is my third Volvo he helped me purchase. Smythe Bolvo is great. Doug McAdams and Tom Coward in service are always helpful. What a great te with. This is my third Volvo he helped me purchase. Smythe Bolvo is great. Doug McAdams and Tom Coward in service are always helpful. What a great team. More
by Eddie Locks
Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Kyle Jackson, Henry Zhu
January 11, 2026
Timely, fair pricing, take the time To answer our questions, detailed estimate. Did not oversell. questions, detailed estimate. Did not oversell. More
by AMY.RADIN
Other Employees Tagged: Scott Jackson, Tina Dewald, Regina Krauza
January 09, 2026
Jessica, Mark, Ryan, and Regina, went above and beyond to get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended war get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended warranty and prepaid maintenance covering my car for 10 years of ownership so it was nice to walk away with a $0 repair bill. The Service department at Smythe Volvo is always a pleasure, courteous, polite, and easy to work with. More
by XC40 OSD
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin
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