Mark Timen

Best staff and best service. I will never go anywhere else. Advisors are the best. I will never go anywhere else. Advisors are the best. More

by BSCHWENK11 Verified Customer Verified Customer

Report | Print

Michael Croom was the best. He made me feel very comfortable about buying a car. I would recommend anyone that I know to see Michael. He made me feel very comfortable about buying a car. I would recommend anyone that I know to see Michael. More

by KMITCHELL227 Verified Customer Verified Customer

Report | Print

In the service dept, they aren’t friendly, not accommodating, always feel rushed.I hate to schedule a service here. accommodating, always feel rushed.I hate to schedule a service here. More

by andiateaira Verified Customer Verified Customer

Report | Print

The only dealership I deal with. Reliable, trustworthy and never has stirred me wrong. Mark Timons is excellent to work with. Reliable, trustworthy and never has stirred me wrong. Mark Timons is excellent to work with. More

by MBRMARY Verified Customer Verified Customer

Report | Print

Every person there is very helpful and polite and it was quick and easy to buy a truck quick and easy to buy a truck More

Report | Print

It was a good experience at the dealer . They took care of my vehicle in a reasonable amount of time and came in under the quoted price. They took care of my vehicle in a reasonable amount of time and came in under the quoted price. More

by mdhines21 Verified Customer Verified Customer

Report | Print

Service department did a great job servicing my truck, employee that did the work was very knowledgeable about the truck, but missing from the service video was fluids being removed from the truck. Person employee that did the work was very knowledgeable about the truck, but missing from the service video was fluids being removed from the truck. Personnel of the service department are professional, courteous also the waiting room was very clean which makes the experience very enjoyable. More

by tolbert189 Verified Customer Verified Customer

Report | Print

Very Good Very Good Very Good Very Good Very Good Very Good Very Good Very Good Good Very Good Very Good More

by ZEHEOAKVALLEY17 Verified Customer Verified Customer

Report | Print

2015 Ford Escape I have to start by saying Lue Vascek was vary nice and helpful when I bought my Vehicle. About a week later I noticed my car was starting hard. The n I have to start by saying Lue Vascek was vary nice and helpful when I bought my Vehicle. About a week later I noticed my car was starting hard. The next morning dead will not start or crank. Jumped started drove 1 hour to work shut my car off and would not start again! I called Lue first to give them the chance to take care of a customer as they should. They said they would not do anything for me that they checked the battery during service and it was fine it was on me. I find this completely unacceptable 8 days after purchase. I will not be returning for service or any sales. I understand that this car is "As is" but 8 days after purchase is unacceptable and to not even offer to take care of me in any way is unacceptable. This will take a possible life long customer in to someone who will tell everyone he meets About there poor customer service. I worked at Ganley Village for 4 years as a tech and we would do anything to take care of a customer to make sure they return. That is customer service there are to many dealerships out there to go to a dealer that will not take care of it's customer. I am extremely disappointed in this experience if I could give 0 stars I would. More

Report | Print

Trouble service Jay Buick they are trouble they try to make me pay 1400 for a guess the dealer suppose to tell u what wrong with your car not to guess and make u send Jay Buick they are trouble they try to make me pay 1400 for a guess the dealer suppose to tell u what wrong with your car not to guess and make u send money trouble service. I bought a 2014 impala from jay had it for 16months and I have put over 2,000dollars in this car in the past 16months they will sale u anything More

Report | Print