Mark Torelli | Page 55

What a great experience for me!!!! Mark was perfect! He was so helpful and kind. He made what I was dreading a great time. He is friendly, kind, and sincere. Mark is a happy person and make you feel com was so helpful and kind. He made what I was dreading a great time. He is friendly, kind, and sincere. Mark is a happy person and make you feel comfortable and cared for. What an asset to Pete Moore! Mark is THE MAN!! More

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My mother leased a Volkswagon roughly a month ago and my Honda Civic was coming up on its lease. I went to the Pensacola Honda dealership to potentially buy my car out of its lease, but the customer service Honda Civic was coming up on its lease. I went to the Pensacola Honda dealership to potentially buy my car out of its lease, but the customer service was horrible. I was literally ignored by about 3 different salesmen, and I left. So when I went to search for a new car, I went to Pete Moore to search for a new VW. Mark Torelli greeted me right away and I told him what I was looking for and the price range I needed. He showed me this Jetta that was perfect and did a great job telling me everything about the car. He knew how that car was built down to the door hinges. I went to a few other dealerships afterwards, but none left the impression that that Jetta Mark sold me did. More

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My wife and I worked with Mark Torelli and were blessed with a great experience. Mark was the most professional and honest car salesman that we have ever worked with. We had a few different models in mind with a great experience. Mark was the most professional and honest car salesman that we have ever worked with. We had a few different models in mind that we wanted to look at and Mark was very knowledgable about the Volkswagen models and the other manufacturer models that we looked at. He helped us select the right car for our family's needs and at no time tried to up-sale us or put us in a car that was out of our price range. I appreciated Mark's genuine interest in assisting my family. It is easy to encounter car salesmen out there that view you as merely another number in their quota or through the lens of how much commission that they can earn from you. Mark is a rare exception to this stereotype. Once our purchase was made, he was very thorough in explaining the various feature of the car and ensuring we had them set-up properly. He was very patient with us and our 2 young children (ages 2 and 5) through the entire buying process. I highly recommend Mark Torelli to anyone searching for a new or used car. Pete Moore VW is an very friendly and professional dealership and Mark epitomized the standard that they set for customer service. More

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Mr. Torelli was very helpful in helping my wife and I choose our first car. The process was very smooth and we are very satisfied with our vehicle. We highly recommend this dealership and you cannot go w choose our first car. The process was very smooth and we are very satisfied with our vehicle. We highly recommend this dealership and you cannot go wrong with having Mr. Torelli guiding you through the process. More

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We had a great experience with Mark Torelli. I visited the dealership several weeks ago for service on my old vehicle and when I walked over to the sales floor Mark walked around the lot showing me severa the dealership several weeks ago for service on my old vehicle and when I walked over to the sales floor Mark walked around the lot showing me several different vehicles. He was very informative. When it was time to purchase my new vehicle I called Mark and then returned and spent most of the day test driving different vehicles and learning about different options I had. He never put any pressure on us and made us feel very comfortable. It was a great purchasing experience and I'll recommend Mark to my friends that are interested in buying a VW. More

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My sales associate was extremely helpful in finding me my first car, from the first day I went looking for a car Mark was extremely friendly and helpful. My parents have bought 2 cars from Mark at Pete Moore first car, from the first day I went looking for a car Mark was extremely friendly and helpful. My parents have bought 2 cars from Mark at Pete Moore VW before, and I can see why my mother took me there first. It was not Marks fault that I did not get exactly what I wanted in a car, but he found me a car that was almost there and was actually within my price range! To my knowledge, Mark was presented with an opprotunity when the previous owner brought in his car. I was the first person Mark thought of when he saw this car, he knew that it would be a great deal for me as well as it had many characteristics in a car that I was looking for. I will definitely be coming back in a few years to get another car. More

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Upon reaching a decision to investigate the possibility of purchasing a new VW I returned to Pete Moore, previous source. Upon arriving I was met by Mr. Torelli, and after explaining my purpose, he immedi of purchasing a new VW I returned to Pete Moore, previous source. Upon arriving I was met by Mr. Torelli, and after explaining my purpose, he immediately was able to locate Mr. Kyle Prell, my previous sales representative. We exchanged a few pleasantries and then proceeded to find an acceptable vehicle. Having had a very pleasant buying experience thru Mr. Prell on my previous purchase, I was very much at ease and comfortable in the knowledge we would have a successful agreement suitable to both. Upon reaching the finals of pricing etc. we managed to "visit" and discus many common areas in the Pensacola/Brownsville area where we both had been raised. Being raised and schooled in the Pensacola area it was an enjoyable experience to expand a car sale into a personal friendship. These types of business experiences are the life-blood of a successful enterprise. Building customer confidence, having an excellent product and having concern for the buyers are paramount in todays climate. Mr. Moore is very fortunate to have employees who demonstrate these traits. My thanks and gratitude to Mr. Moore, Mr. Prell and the many others involved in this personal experience. To Mr. Prell, again thank you for you kindness, concern and friendly mannerism. May you have continued success. Your Friend, Don Koontz More

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Mark Torelli went out of his way to please us with his presentation and friendly manner when we came to the Dealership to buy a volkswagen. We were highly pleased with the swift service. presentation and friendly manner when we came to the Dealership to buy a volkswagen. We were highly pleased with the swift service. More

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This was my second visit to Pete Moore imports within a month and two new vehicle purchases. I had the pleasure of working with Mark. Mark goes far and beyond to help when assisting you. I would highly rec month and two new vehicle purchases. I had the pleasure of working with Mark. Mark goes far and beyond to help when assisting you. I would highly recommend that you give Mark Torrelli a visit when you are searching for a new car, you will not be disappointed. More

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I would have told you never to buy a car from Pete Moore after I purchased a vehicle in 2008 from them. Our salesperson sucked!!!! I still can't believe we bought the car from him that day. The only reas after I purchased a vehicle in 2008 from them. Our salesperson sucked!!!! I still can't believe we bought the car from him that day. The only reason I still did business with Pete Moore was because of Mike Kern and Rich Lord in service. These guys are by far the most valuable assets to VW because of their service knowledge and customer service. Anyway, Mark Torelli changed my opinion about the car buying experience at Pete Moore VW. He is a really nice guy. He treated us with respect. He didn't pitch the car salesman mumbo jumbo. We didn't feel pressured. I believe that he would have let us walk away if we didn't feel comfortable without making us feel lousy, which is important when the car deal isn't right for you. Thanks Mark for all your help on 10.26.13. More

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