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Mark Tower
Mark Tower at Mercedes-Benz of Portland
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Mark Tower | Page 3

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
349 Reviews
4.8

349 Reviews

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349 Reviews of Mark Tower

December 31, 2023

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Employee Rating

People oriented, listens to customs concerns, friendly. I am only speaking of the service center only. Mark is very professional in his role as a service advisor. More

by CHERICLOSE37
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Jan 02, 2024

Mercedes-Benz of Portland responded

We're glad to know you had a positive experience at our service center! It's great that Mark and the team were able to assist with your needs. Thank you for choosing Mercedes-Benz of Portland, we appreciate it!

December 30, 2023

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Mark is a very kind person, and above all he explains any questions you have and gives you very good suggestions for what your car needs. More

by ZABELIORBE
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Jan 02, 2024

Mercedes-Benz of Portland responded

We're glad to know that Mark was able to provide you with the excellent experience we strive for at Mercedes-Benz of Portland. Your feedback is greatly appreciated, and we hope your car is running smoothly!

December 29, 2023

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Employee Rating

Had service A, transmission fluid change, battery change, and engine air filter. Mark was very patient and helpful. More

by GLU2001
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Dec 29, 2023

Mercedes-Benz of Portland responded

We're glad to know that Mark and our team at Mercedes-Benz of Portland were able to assist you with your service needs. Thank you for the positive feedback!

December 28, 2023

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Quick reliable service,treat you well,appreciate your business ! Nothing more has to be said More

by ISLANDBEST2
Recommend Dealer
Yes
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Dec 29, 2023

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. Our team is always happy to provide timely and quality service, and we are pleased to know this has been apparent during your visits with us. Until next time, safe travels and happy new year.

December 28, 2023

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We appreciate the relationship that we have with Mercedes-Benz of Portland. Mark Tower, as our Service Advisor, is always personable, professional does a great job of meeting our needs. More

by REZOLON59
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Dec 29, 2023

Mercedes-Benz of Portland responded

We're so glad to know that you appreciate the relationship with us here at Mercedes-Benz of Portland. It's great to see Mark has been consistently meeting your needs and providing excellent service! Thank you for sharing this feedback.

December 26, 2023

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Been using the same dealership since 1981 Always looking for high quality service, advisors with honesty and dignity More

by BTAPPOUNI
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Dec 26, 2023

Mercedes-Benz of Portland responded

Hello, thank you for supporting Mercedes-Benz of Portland. Our team truly values your long-time loyalty. We will always work hard to earn your trust and business. Should you ever need anything, please let us know.

December 26, 2023

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The service is very thorough. The time to complete my oil change was very accurate. More

by jwoodbury
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Dec 26, 2023

Mercedes-Benz of Portland responded

Thank you for stopping by Mercedes-Benz of Portland. It was a pleasure assisting you. Come visit our team again soon.

December 23, 2023

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Good as always. Mark and the team always give their best to the customers. Merry Christmas! More

by SAM@HEVANET.COM
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Dec 26, 2023

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland, Sam. We will be sure to pass along your kind words to Mark. We hope that you enjoy your holiday season.

December 22, 2023

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Battery replaced needed, Mark took care of it Had a nice new loaner waiting for me More

by Gambinok
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

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Dec 22, 2023

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team for battery replacement. We are happy to have made your experience as convenient as possible, and hope to have you back for any future needs.

December 16, 2023

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Employee Rating

Everyone was nice and kind very polite. The service was excellent and efficient had a little trouble, but they worked it out really quick and I was thankful for the loaner that they allow m More

by Angelaakil
Service Price Transparency
Workmanship
Service Time
Service Communication
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Yes
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Dec 18, 2023

Mercedes-Benz of Portland responded

Angela, we're glad to know our team at Mercedes-Benz of Portland was able to provide you with efficient service and resolve any issues quickly. We appreciate your feedback and hope you plan to return to our team for any future maintenance needs.

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