Mark Williams

I bought a 2021 Toyota Camry from Alpha Motor on August 31, 2025, and I have been very disappointed with the service I received from my dealer, Mark. Before I purchased the car, he promised that the cente 31, 2025, and I have been very disappointed with the service I received from my dealer, Mark. Before I purchased the car, he promised that the center console compartment (which was broken) would be repaired when the part arrived, and that my license plate would be mailed to me about ten days after I sent him the Maryland inspection. I sent the inspection to him within a few days, but I waited almost three weeks with no update and no response to my texts or calls. I had to contact the company myself to find out what was going on. Later, someone called me asking for my driver’s license, even though I had already given it to Mark at the time of purchase. Because of this delay, I received my permanent plate three days after my temporary tag expired. For the center console, I have been calling and texting many times for over a month, but Mark has never called or texted me back. He keeps saying he will, but he doesn’t. I just wanted communication or an update—anything. Eventually, he told me to contact the general manager, but I could never reach anyone. My calls were disconnected, and no one ever returned my messages. I live 2–3 hours away, so it’s difficult for me to come in without confirmation that the part is ready. This whole experience has been frustrating and unprofessional. I hope management will take this seriously and improve communication and customer service for future customers. More

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dishonest, Shady, added more on to paperwork after I left.. stay away.. vin number not even registered at the mva. left.. stay away.. vin number not even registered at the mva. More

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Wali was great and knowledgeable about the buying process! Definitely recommend Alpha motorsports to anyone! process! Definitely recommend Alpha motorsports to anyone! More

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We had a phenomenal experience with this dealership. The owner’s respectful and kind nature will never be forgotten. I will always return and have told every individual that I know to consider them firs The owner’s respectful and kind nature will never be forgotten. I will always return and have told every individual that I know to consider them first when in need of a vehicle. God bless you Mark. More

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I purchased a 2015 Mercedes Party Bus. was super clean both exterior and Interior and is Running so smoothly, the paper work was super fast i do appreciate it and Thankful for Your busines was super clean both exterior and Interior and is Running so smoothly, the paper work was super fast i do appreciate it and Thankful for Your business, i suggest take a look at there if you want a great vehicle with Great price. More

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This was a great experience. We bought our son’s first car here. They were very nice and friendly, and honest. The car was a great price, and runs great. It is a 2019 TESLA MODEL We bought our son’s first car here. They were very nice and friendly, and honest. The car was a great price, and runs great. It is a 2019 TESLA MODEL 3. Highly recommend this place! More

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Excellent! Mark is very informative and helpful. Seems like he knows everything about the car that he is selling. He patiently answered all our questions about Mark is very informative and helpful. Seems like he knows everything about the car that he is selling. He patiently answered all our questions about the car. He made every transaction smooth and made sure that we know what we are getting! Very nice guy! Keep up the good work!!! More

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Had a great experience with this dealership buying a pre owned NISSAN 370Z. Mark our salesman and the team got us situated quickly thru test drive, paperwork and financing. Impressed with the facility and t owned NISSAN 370Z. Mark our salesman and the team got us situated quickly thru test drive, paperwork and financing. Impressed with the facility and the level of detail the used cars were presented in! Would recommend! More

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Amazing good experience with Mark. he was humble and super helpful. Listened and acomodated my needs to find the right car. The manager was great as well and got me a good deal. Thank he was humble and super helpful. Listened and acomodated my needs to find the right car. The manager was great as well and got me a good deal. Thank you so much for my BMW. More

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Didn’t want to give me a price on my trade. Wasn’t very informative Wasn’t very informative More

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