Markos Mylonas | Page 3

David Castillo is a personable and knowledgable salesman David greeted us at the time of our appointment and was ready for the test drives of the models we were interested in. He explained the features and d David greeted us at the time of our appointment and was ready for the test drives of the models we were interested in. He explained the features and differences of the models.On our test drives he encouraged us to use the features that each model had and explained their function. Example: Eyesight Technology,Adaptive Cruise Control,X-Mode. Which confirmed to us that this was the vehicle we were looking to purchase. David guided us through the purchase process answering all of our questions regarding warranty and financing.Paper work was quick and easy with Shelby Lane,she had everything prepared for us when we sat down to sign the papers. Brittany Story expained Star Link and helped us set it up. Markos Mylonas in parts department was very helpful in selecting some accessories I wanted for my new Subaru Forester. All the people we met at Subaru Surprise made us feel welcome and we never felt any sales pressure. We are happy to become the newest member of the Subaru Family. More

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Great experience. I have a great experience in this dealership. They are excellent in providing customer service,well trained and knowledgeable. Job well done Subaru of I have a great experience in this dealership. They are excellent in providing customer service,well trained and knowledgeable. Job well done Subaru of Surprise. More

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Very Easy to Work With This dealership was very easy to work with. They were courteous , Polite and knowledgeable. They made shopping for our new car a breeze. I basically b This dealership was very easy to work with. They were courteous , Polite and knowledgeable. They made shopping for our new car a breeze. I basically bought our car online through David Castillo. Most everything was straightened out prior to us going in. I was impressed by the professionalism demonstrated. Great people and dealer to do business. More

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Outstanding experience! Nicest, most personable, listen to needs and follow up with car buying we've ever had. Our salesperson Tori, catered to our every need, question with Nicest, most personable, listen to needs and follow up with car buying we've ever had. Our salesperson Tori, catered to our every need, question with no hassle at all. She made us feel like family. Richard, sales manager, joined us and instead of trying to get deal done, talked about all our options and explained whole process. Never felt pushed or obligated. Next day went back with more questions to Tori, answered all. We decided on the Forester, once vehicle came in, we went back, test drove, and decided this is the car for us. Deal done 1 2 3. We will recommend dealership to all our friends. Great job by all. More

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I was taught all the electronics so I am not so intimated a Tina was patent and explained everything so I could understand. I was really impressed with all her knowledge of the electronics. She made me love my Tina was patent and explained everything so I could understand. I was really impressed with all her knowledge of the electronics. She made me love my car even more. More

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Finally part of the Subaru Family! First off, we (my wife and I) came into the dealership a couple days before with the "willingness to be sold" a WRX. Really just wanted to look and se First off, we (my wife and I) came into the dealership a couple days before with the "willingness to be sold" a WRX. Really just wanted to look and see if one would fall into our budget and the different options. The guy that helped us, actually helped us out the door with his bland and careless attitude and we talked ourselves out of wanting to upgrade vehicles. Not even before the end of the day, we get a call from Mike apologizing that the guy who helped us no longer worked for the company. Made sense. Either way Mike was very helpful and made us want to come back to look at options again. This experience was way better and Mike helped us get the vehicles and the deal we wanted so before the end of the day I drove off in a WRX, that they didn't even have at their dealership at first, and my wife drove off in a Forester. Everybody was super helpful and made us feel welcome instead of pressured to buy. Tina helped us learn about or new vehicles features which was a nice final touch. Markos also helped me with advice about upgrading (maybe eventually). More

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