Marlen Martinez-Harris
Marlen Martinez-Harris at Paretti Jaguar Land Rover New Orleans
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Marlen Martinez-Harris | Page 10

Service Advisor

Paretti Jaguar Land Rover New Orleans

4000 Veterans Blvd
Metairie, LA 70002

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4.7
110 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

110 Reviews

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110 Reviews of Marlen Martinez-Harris

December 22, 2021

Dealership Rating
Employee Rating

Everything you would want in a dealership, or any service provider: accessible, responsive (by phone or electronically), efficient and professional. Their promised turn time is always met. More

by JMYERS12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal , Erin Czaplinsk

Jan 06, 2022

Paretti Jaguar Land Rover New Orleans responded

Thank you for this great review. Seeing this type of review shows how hard our service team works each day.. We will continue to provide you this service in the future. Thank you Cody Jones Sales Manger 504 456 7555

December 22, 2021

Dealership Rating
Employee Rating

I was at the Dealership for three hours for service and I was at the Dealership for three hours for service and the building was cold. More

by Judyyoung524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 20, 2021

Dealership Rating
Employee Rating

Although there was an excessively long wait for a service appointment, the customer service from ALL involved in the service department is first class. They are a pleasure to deal with. Thank you! More

by girlinaconvertible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal , Erin Czaplinsk

Jan 26, 2022

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

December 17, 2021

Dealership Rating
Employee Rating

Dealership texted saying car was ready and when I got there it had not been thoroughly checked out. Light bulb was still out and when checked out found out that the whole headlight had to be changed, wh More

by MSDIONNE01
Recommend Dealer
No

December 14, 2021

Dealership Rating
Employee Rating

The service quality at Range Rover New Orleans was amazing. From the time I arrived until my vehicle was returned to me the experience of the service department was exceptional. I have a new owner of More

by Terry G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk

Dec 16, 2021

Paretti Jaguar Land Rover New Orleans responded

Terry, I am so excited to see this review. We are working hard everyday to provide our service customer with a premium experience! Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com

December 06, 2021

Dealership Rating
Employee Rating

Paretti was spectaclur as always! Wonderful customer service and so helpful. The process was so easy and convenient. More

by DRICHARDSON11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk

Dec 16, 2021

Paretti Jaguar Land Rover New Orleans responded

This review is awesome! How did you enjoy the new service waiting area? This will be the case every time you service your vehicle with us. We look forward on providing you this same type of service for years to come. Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com

December 06, 2021

Dealership Rating
Employee Rating

Great experience personnel was professional yet friendly and very knowledgeable! We had a very peasant experience and felt comfortable and that our car was in good hands! Would refer to family and friends! More

by BRENVASO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk

Dec 16, 2021

Paretti Jaguar Land Rover New Orleans responded

Love this review! We are improving each day with providing a premium experience. We look forward on providing you this same type of service for years to come. Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com

December 04, 2021

Dealership Rating
Employee Rating

This is the best dealership in New Orleans! The staff is the BEST and will go above and beyond to make customers happy! Craig, Lawrence & Erin helped me so much with my issues they feel like family to me no More

by Pamela Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk

Dec 16, 2021

Paretti Jaguar Land Rover New Orleans responded

Ms. Pamela, WOW!!!! I can not express how thankful I am to see you had this experience with us. Our service team works hard each day on providing this type of service. Mr. Craig has put together a great group, and they are improving daily. We look forward on providing you this same type of service for years to come .Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com Thank you Cody Jones 504 456 7555 Cody@paretti.com

December 03, 2021

Dealership Rating
Employee Rating

Marlene was very helpful and very detailed in taking care of my issues with my vehicle. More

by Due
Recommend Dealer
Yes
Dec 16, 2021

Paretti Jaguar Land Rover New Orleans responded

Due, Marlyn is such a great smile for our service department! She works hard each day on providing this type of service for each guest. We look forward on providing you this same type of service for years to come.Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com

December 02, 2021

Dealership Rating
Employee Rating

Took my 15R in for its yearly checkup. They found the pinion seal leaking and repaired it. My Service Advisor, Marlen, was great to work with. She kept me up on the parts order and even filed my claim wi More

by Ke4mbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2021

Paretti Jaguar Land Rover New Orleans responded

Thank you for the feedback and we greatly appreciate your business

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