Marlen Martinez-Harris | Page 10
Service Advisor
Paretti Jaguar Land Rover New Orleans
4000 Veterans Blvd
Metairie, LA 70002
Languages Spoken
English
Spanish
110 Reviews
Write a Review110 Reviews of Marlen Martinez-Harris
December 22, 2021
Everything you would want in a dealership, or any service provider: accessible, responsive (by phone or electronically), efficient and professional. Their promised turn time is always met. provider: accessible, responsive (by phone or electronically), efficient and professional. Their promised turn time is always met. More
Other Employees Tagged: Casey O'neal , Erin Czaplinsk
December 20, 2021
Although there was an excessively long wait for a service appointment, the customer service from ALL involved in the service department is first class. They are a pleasure to deal with. Thank you! appointment, the customer service from ALL involved in the service department is first class. They are a pleasure to deal with. Thank you! More
Other Employees Tagged: Casey O'neal , Erin Czaplinsk
December 17, 2021
Dealership texted saying car was ready and when I got there it had not been thoroughly checked out. Light bulb was still out and when checked out found out that the whole headlight had to be changed, wh there it had not been thoroughly checked out. Light bulb was still out and when checked out found out that the whole headlight had to be changed, which they did not have in stock. Very poor inspection done. More
December 14, 2021
The service quality at Range Rover New Orleans was amazing. From the time I arrived until my vehicle was returned to me the experience of the service department was exceptional. I have a new owner of amazing. From the time I arrived until my vehicle was returned to me the experience of the service department was exceptional. I have a new owner of a range rover i am impressed with the level of service they provide More
Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk
December 06, 2021
Paretti was spectaclur as always! Wonderful customer service and so helpful. The process was so easy and convenient. service and so helpful. The process was so easy and convenient. More
Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk
December 06, 2021
Great experience personnel was professional yet friendly and very knowledgeable! We had a very peasant experience and felt comfortable and that our car was in good hands! Would refer to family and friends! and very knowledgeable! We had a very peasant experience and felt comfortable and that our car was in good hands! Would refer to family and friends! More
Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk
December 04, 2021
This is the best dealership in New Orleans! The staff is the BEST and will go above and beyond to make customers happy! Craig, Lawrence & Erin helped me so much with my issues they feel like family to me no the BEST and will go above and beyond to make customers happy! Craig, Lawrence & Erin helped me so much with my issues they feel like family to me now! I am forever grateful!! I will be buying vehicles for myself and my kids from them and telling everyone I know to buy here. These people are the most genuine people I have ever dealt with. They deserve a raise!!! Hands down the best customer service in the city. I love them! Even though my Range Rover is fixed I will be stopping by to visit them just because!! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ More
Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk
December 02, 2021
Took my 15R in for its yearly checkup. They found the pinion seal leaking and repaired it. My Service Advisor, Marlen, was great to work with. She kept me up on the parts order and even filed my claim wi pinion seal leaking and repaired it. My Service Advisor, Marlen, was great to work with. She kept me up on the parts order and even filed my claim with my insurance. Kudos to Marlen and Paretti service. More