Marlen Martinez-Harris | Page 11
Service Advisor
Paretti Jaguar Land Rover New Orleans
4000 Veterans Blvd
Metairie, LA 70002
Languages Spoken
English
Spanish
110 Reviews
Write a Review110 Reviews of Marlen Martinez-Harris
November 30, 2021
Marlene was super helpful and I also appreciated Roger taking the time to carefully drive me home and back for the service. The team is amazing and very attentive to my satisfaction as a customer. Kudos! taking the time to carefully drive me home and back for the service. The team is amazing and very attentive to my satisfaction as a customer. Kudos!!! More
Other Employees Tagged: Roger Blount
November 24, 2021
I’ve bought 5 vehicles from Paretti and have sent many friends and family to buy vehicles as well. Craig Connelly, Service Manager, is the best in the business and goes the extra mile. The GM, Rich friends and family to buy vehicles as well. Craig Connelly, Service Manager, is the best in the business and goes the extra mile. The GM, Richard Findley, is always welcoming and takes care of the people I send to the dealership. This is the only dealership I trust…. More
Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk, Richard Findley
November 19, 2021
Provider Not able to provide service after 2 a month wait. Poor management from servicer. wait. Poor management from servicer. More
Other Employees Tagged: Casey O'neal , Lawrence Banks, Erin Czaplinsk
November 16, 2021
I called multiple times to get an appointment and I could not even get through to a service representative. When I finally reached someone at first I was told that I could not get an appointment quickly, bu not even get through to a service representative. When I finally reached someone at first I was told that I could not get an appointment quickly, but thank goodness my eventual service representative was helpful. More
November 13, 2021
I spoke with Marlen on the phone and she had my car picked up right away and the work was completed promptly. The car was returned with no hassles what so ever. I'm glad we made our Jaguar purchase a picked up right away and the work was completed promptly. The car was returned with no hassles what so ever. I'm glad we made our Jaguar purchase at Paretti. With service like this, we know we made the right choice. More
Other Employees Tagged: TREY HOWLAND
November 12, 2021
Marlen was friendly, informative, and responsive. My car was ready when she said it would be. Great customer service! Also, all of the Service staff that I came in contact with on this visit were friendly a was ready when she said it would be. Great customer service! Also, all of the Service staff that I came in contact with on this visit were friendly and helpful. More
November 12, 2021
I am happy with the work done and the roadside service. Communication once the car was in your hands should be improved. I had a great deal of trouble getting the initial info on my car. Communication once the car was in your hands should be improved. I had a great deal of trouble getting the initial info on my car. More