Marlen Martinez-Harris
Marlen Martinez-Harris at Paretti Jaguar Land Rover New Orleans
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Marlen Martinez-Harris | Page 11

Service Advisor

Paretti Jaguar Land Rover New Orleans

4000 Veterans Blvd
Metairie, LA 70002

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4.7
110 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

110 Reviews

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110 Reviews of Marlen Martinez-Harris

November 30, 2021

Dealership Rating
Employee Rating

Marlene was super helpful and I also appreciated Roger taking the time to carefully drive me home and back for the service. The team is amazing and very attentive to my satisfaction as a customer. Kudos! More

by Nollain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roger Blount

November 29, 2021

Dealership Rating
Employee Rating

All of the staff were very helpful and patient during visit, considering their staff shortage More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Banks

November 24, 2021

Dealership Rating
Employee Rating

I’ve bought 5 vehicles from Paretti and have sent many friends and family to buy vehicles as well. Craig Connelly, Service Manager, is the best in the business and goes the extra mile. The GM, Rich More

by BROSSITTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal , Lawrence Banks, Craig Connelly, Erin Czaplinsk, Richard Findley

Nov 24, 2021

Paretti Jaguar Land Rover New Orleans responded

Mr. Rossitto we appreciate your kinds words and thank you for your business

November 19, 2021

Dealership Rating
Employee Rating

Was told it would be 1 1/2 hours. Took 3 hours for normal service More

by mkcjcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 19, 2021

Dealership Rating
Employee Rating

Provider Not able to provide service after 2 a month wait. Poor management from servicer. More

by KRSCEAU
Recommend Dealer
No

Other Employees Tagged: Casey O'neal , Lawrence Banks, Erin Czaplinsk

Nov 22, 2021

Paretti Jaguar Land Rover New Orleans responded

Good morning, I do apologize for the service you experienced. Can you please email me or call me privately to discuss the issues you had with our service department? We are striving a premium experience from sales to service. I hope we can fix this issue for the next time we have to service your vehicle. Thanks Cody Jones Cody@paretti.com 504 456 7555

November 16, 2021

Dealership Rating
Employee Rating

I called multiple times to get an appointment and I could not even get through to a service representative. When I finally reached someone at first I was told that I could not get an appointment quickly, bu More

by FINN0
Recommend Dealer
No

November 14, 2021

Dealership Rating
Employee Rating

Excellent communication with Marlen.She was very friendly and knowledgeable. Keep me updated about service details. More

by JENHALLEYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 13, 2021

Dealership Rating
Employee Rating

I spoke with Marlen on the phone and she had my car picked up right away and the work was completed promptly. The car was returned with no hassles what so ever. I'm glad we made our Jaguar purchase a More

by WHKELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: TREY HOWLAND

November 12, 2021

Dealership Rating
Employee Rating

Marlen was friendly, informative, and responsive. My car was ready when she said it would be. Great customer service! Also, all of the Service staff that I came in contact with on this visit were friendly a More

by RDOUCET0510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 12, 2021

Dealership Rating
Employee Rating

I am happy with the work done and the roadside service. Communication once the car was in your hands should be improved. I had a great deal of trouble getting the initial info on my car. More

by POPPASAUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
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