Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone | Page 13

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
187 Reviews
4.9

187 Reviews

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187 Reviews of Marlena Anzalone

November 06, 2024

Dealership Rating
Employee Rating

Great service and clear diagnosis with the issue on my steering wheel. Marlena was kind enough to let me use one of the open office space during the diagnosis. More

by tomokazu.sumida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience!

November 06, 2024

Dealership Rating
Employee Rating

Great service as always. Thanks guys for washing my car. Hope to see you soon More

by SONIAGONZALEZ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

Nov 10, 2024

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

November 02, 2024

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Employee Rating

Marlene has the best interest in a costumer’s needs and gets the job done very well. I would rate her as excellent More

by Yesim Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Nov 05, 2024

Executive Volkswagen responded

Julio, Thanks for sharing about your experience with Executive Volkswagen. Marlena and our team appreciate your business and hope to see you again soon!

October 29, 2024

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My car had multiple problems that needed to be resolved. While some were recalls others were not. The Service department took care of each one of my needs and were true to their word. Marlena was extremely More

by REDWINGS210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

Oct 29, 2024

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marlena and our team met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2024

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Very helpful from start to finish. Always do great on any service I’ve received. More

by jmlee01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Oct 27, 2024

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

October 24, 2024

Dealership Rating
Employee Rating

Very easy service appointment to address and recall and the dreaded check engine light. Marlena was very communicative and professional and answered all of my questions. Thank you! More

by SGERRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

Oct 24, 2024

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Marlena and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2024

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Employee Rating

Marlena (and Skip) are the reason I continue my relationship with Executive VW. Knowledgeable, helpful and customer focused. More

by rbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Oct 24, 2024

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marlena, Skip, and our team, and we look forward to working with you again.

October 24, 2024

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Employee Rating

Marlena was so friendly, helpful and clear in what to expect. She got me setup in an office so I could work while I waited. The facilities are new and comfortable. The mechanic was incredibly fast More

by joshmarcallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Executive Volkswagen responded

Thank you, Josh, for the kind words for Marlena and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 24, 2024

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Employee Rating

My service at Executive Volkswagon was excellent and painless! Everyone was helpful and very friendly. More

by DADDIO.TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Oct 24, 2024

Executive Volkswagen responded

Thank you, Tony, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2024

Dealership Rating
Employee Rating

Love the dealership,bought VWs there- love Marlena, she was very pleasant,great personality, very caring More

by MBIANCARDI70
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marlena here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

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