Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone | Page 14

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
201 Reviews
4.9

201 Reviews

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201 Reviews of Marlena Anzalone

November 10, 2024

Dealership Rating
Employee Rating

Great staff, wonderful facilities very clean and comfortable. Fast and expertly maintained service department, love the video you receive while they are working on your vehicle so there are no surpr More

by LESLIE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 10, 2024

Dealership Rating
Employee Rating

Very responsive and kept me informed of the progress via the text app when you check in. More

by pbialo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Nov 10, 2024

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

November 07, 2024

Dealership Rating
Employee Rating

Service was quick. Everyone was friendly. Waiting room was neat and clean, beverages were available. More

by JLAROV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

Nov 10, 2024

Executive Volkswagen responded

Thank you for the five-star rating for our service department! We look forward to serving you in the future.

November 06, 2024

Dealership Rating
Employee Rating

You can rely on Tyler, Skip, Marlena, Tanya and the Service Department at Executive for honest and reliable recommendations for service. Work performed on our VW's is done in a timely manner. Would h More

by luxy19662004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon , Anthony Woods

Nov 10, 2024

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

November 06, 2024

Dealership Rating
Employee Rating

Great service and clear diagnosis with the issue on my steering wheel. Marlena was kind enough to let me use one of the open office space during the diagnosis. More

by tomokazu.sumida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience!

November 06, 2024

Dealership Rating
Employee Rating

Great service as always. Thanks guys for washing my car. Hope to see you soon More

by SONIAGONZALEZ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

Nov 10, 2024

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

November 02, 2024

Dealership Rating
Employee Rating

Marlene has the best interest in a costumer’s needs and gets the job done very well. I would rate her as excellent More

by Yesim Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Nov 05, 2024

Executive Volkswagen responded

Julio, Thanks for sharing about your experience with Executive Volkswagen. Marlena and our team appreciate your business and hope to see you again soon!

October 29, 2024

Dealership Rating
Employee Rating

My car had multiple problems that needed to be resolved. While some were recalls others were not. The Service department took care of each one of my needs and were true to their word. Marlena was extremely More

by REDWINGS210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

Oct 29, 2024

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marlena and our team met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2024

Dealership Rating
Employee Rating

Very helpful from start to finish. Always do great on any service I’ve received. More

by jmlee01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Oct 27, 2024

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

October 24, 2024

Dealership Rating
Employee Rating

Very easy service appointment to address and recall and the dreaded check engine light. Marlena was very communicative and professional and answered all of my questions. Thank you! More

by SGERRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

Oct 24, 2024

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Marlena and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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