Martene Hogan
Martene Hogan at Checkered Flag Hyundai World
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Martene Hogan | Page 12

Elite Product Specialist

Checkered Flag Hyundai World

3700 Sentara Way
Virginia Beach, VA 23452

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5.0
135 Reviews

Hi! My name is Martene Hogan. I made the transition into the automotive business after 15 years in the restaurant industry, so customer service and taking care of my guests are my top priorities. After a horrible car accident forced me to find a new vehicle, I learned just how stressful the car buying process could be. I aim to provide a hassle free experience for all my guests by using Checkered Flag's FAST SIMPLE SMART process! When I'm not at work, I am spending time with my 3 rescue dogs- Luchi, Sadie, and Cici. I also manage a non-profit dog rescue called PAWS Wide Open Rescue. If you are looking for a new or pre-owned vehicle, or to adopt a new furry family member, I can help with both!

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

4 Time Checkered Flag Customer Service STAR Recipient

Genesis Certified

View more specialties & trainings
5.0

135 Reviews

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135 Reviews of Martene Hogan

July 18, 2019

Dealership Rating
Employee Rating

Amazing customer service I advise anyone looking for a car to come here ! Martene helped make this process super easy. Usually I just feel like another number walking in to pu More

by Shaunabandyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 23, 2019

Checkered Flag Hyundai World responded

Hello Shauna and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Martene was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 02, 2019

Dealership Rating
Employee Rating

Excellent Buying Experience I purchased a used Santa Fe that Checkered had just gotten in. Initially Thom Coyle showed me the vehicle and discussed trade-in options and then tur More

by EasternShoreGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thom Coyle

Jul 02, 2019

Checkered Flag Hyundai World responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Martene is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. Congratulations on your new Santa Fe! If you have any questions, please do not hesitate to come see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 01, 2019

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Employee Rating

Blown away! I've been leasing Hyundai's for the past 7 years and this was my best experience yet! Martene is so knowledgeable and literally answered every possibl More

by ewrudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2019

Checkered Flag Hyundai World responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that leasing a car is an important decision and we are honored that you chose us. Please feel free to contact us if you have any questions on your new lease. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 30, 2019

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Employee Rating

Martene Rocks I've never met anyone so enthused and happy about their job. Martene is more than accomodating, friendly, knowledgable and took the time to really he More

by coco72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2019

Checkered Flag Hyundai World responded

It was a pleasure to read about your first buying experience working with Martene. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 30, 2019

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Employee Rating

Excellent customer service Martene goes above and beyond to meet the needs of her customers, and is super friendly and personable. In my experience at Hyundai she helped me buyo More

by Lorbakerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Jakubs , Bob Rischitelli

Jul 02, 2019

Checkered Flag Hyundai World responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left our dealership satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 27, 2019

Dealership Rating
Employee Rating

Martene is the best Martene Hogan is the best salesperson I’ve ever dealt. Went above and beyond to suit my needs thanks again. I love my new Hyundai Elantra More

by Tackboi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aaron Benjamin

Jun 27, 2019

Checkered Flag Hyundai World responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 24, 2019

Dealership Rating
Employee Rating

Martene Hogan Rocks Not only did Martene sell me a car but she was able to convert a long time haggler/negotiator into buying at a no haggle dealership....no easy task. U More

by MACMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 26, 2019

Checkered Flag Hyundai World responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Martene and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 23, 2019

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Employee Rating

Honest & knowledgable. Ultimately, I did not purchase from this dealership, but I have worked closely with Martene for information on inventory and advice on the whole proce More

by SN
Recommend Dealer
Yes
Jun 24, 2019

Checkered Flag Hyundai World responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 21, 2019

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Employee Rating

Awesome from beginning to end Martene was so fantastic to work with. She was helpful, nice, and is still (3 months later) checking in to make sure we are happy with our purchase. w More

by Scombs31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2019

Checkered Flag Hyundai World responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 21, 2019

Dealership Rating
Employee Rating

Awesome Experience From start to finish Martene was great. She helped me with selling my old car and worked with me while I decided exactly what I wanted to purchase. More

by Millertime1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2019

Checkered Flag Hyundai World responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

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