Martene Hogan | Page 12
Elite Product Specialist
Checkered Flag Hyundai World
3700 Sentara Way
Virginia Beach, VA 23452
Hi! My name is Martene Hogan. I made the transition into the automotive business after 15 years in the restaurant industry, so customer service and taking care of my guests are my top priorities. After a horrible car accident forced me to find a new vehicle, I learned just how stressful the car buying process could be. I aim to provide a hassle free experience for all my guests by using Checkered Flag's FAST SIMPLE SMART process! When I'm not at work, I am spending time with my 3 rescue dogs- Luchi, Sadie, and Cici. I also manage a non-profit dog rescue called PAWS Wide Open Rescue. If you are looking for a new or pre-owned vehicle, or to adopt a new furry family member, I can help with both!
Read moreDealership Experience
6 yrs, 4 mos
Industry Experience
6 yrs, 4 mos
Specialties & Trainings
4 Time Checkered Flag Customer Service STAR Recipient
Genesis Certified
Hyundai Certified, Elite Product Specialist
View more specialties & trainings135 Reviews
Write a Review135 Reviews of Martene Hogan
July 18, 2019
Amazing customer service I advise anyone looking for a car to come here ! Martene helped make this process super easy. Usually I just feel like another number walking in to pu I advise anyone looking for a car to come here ! Martene helped make this process super easy. Usually I just feel like another number walking in to purchase a car but here Martene & the staff made me feel differently. Everyone on the staff was super friendly & extremely accommodating for my needs. I appreciate Martene taking the time to explain everything that comes with buying a car & helping me get into a new vehicle with such ease. Thank you! More
July 02, 2019
Excellent Buying Experience I purchased a used Santa Fe that Checkered had just gotten in. Initially Thom Coyle showed me the vehicle and discussed trade-in options and then tur I purchased a used Santa Fe that Checkered had just gotten in. Initially Thom Coyle showed me the vehicle and discussed trade-in options and then turned the deal over to Martene who was the person I initially contacted. Martene is an exceptional communicator! She kept me informed during the process, took or replied to calls in a timely manner. Martene continued to follow-up even after delivery. She was very knowledgeable and took her time explaining all the car's features. Martene's enthusiasm and great service made this a great buying experience and I would highly recommend Martene and Checkered to anyone looking for a Hyundai. More
Other Employees Tagged: Thom Coyle
July 01, 2019
Blown away! I've been leasing Hyundai's for the past 7 years and this was my best experience yet! Martene is so knowledgeable and literally answered every possibl I've been leasing Hyundai's for the past 7 years and this was my best experience yet! Martene is so knowledgeable and literally answered every possible question you could have, which weren't many because she covered just about everything before you had to ask! She went above and beyond from grounding my current lease, to checking in with me about how much I LOVE my new Santa Fe :) More
June 30, 2019
Martene Rocks I've never met anyone so enthused and happy about their job. Martene is more than accomodating, friendly, knowledgable and took the time to really he I've never met anyone so enthused and happy about their job. Martene is more than accomodating, friendly, knowledgable and took the time to really help find the right vehicle. She'll definitely be the person I call for my next vehicle. Maybe even make her my babies Godmother......yeeehawww! Overall experiece is a positive and happy one, would definitely recommend More
June 30, 2019
Excellent customer service Martene goes above and beyond to meet the needs of her customers, and is super friendly and personable. In my experience at Hyundai she helped me buyo Martene goes above and beyond to meet the needs of her customers, and is super friendly and personable. In my experience at Hyundai she helped me buyout my Elantra, which I had been leasing. She was able to explain everything to me in terms I could grasp and understand. She was able to lower my monthly payment by $40 (would have been $60, but I got an extended warranty, gap coverage, and a couple other packages) and helped me to buy this car on my own with no co-signer. This was a huge deal to me because I am a college student and do not have much credit history. Also I recently needed help handling finances with Hyundai Motor Finance and she helped me to fax my documents and even checks back with me follow up that my needs were met. I highly recommend going to her for your car needs! More
Other Employees Tagged: Richard Jakubs , Bob Rischitelli
June 27, 2019
Martene is the best Martene Hogan is the best salesperson I’ve ever dealt. Went above and beyond to suit my needs thanks again. I love my new Hyundai Elantra Martene Hogan is the best salesperson I’ve ever dealt. Went above and beyond to suit my needs thanks again. I love my new Hyundai Elantra More
Other Employees Tagged: Aaron Benjamin
June 24, 2019
Martene Hogan Rocks Not only did Martene sell me a car but she was able to convert a long time haggler/negotiator into buying at a no haggle dealership....no easy task. U Not only did Martene sell me a car but she was able to convert a long time haggler/negotiator into buying at a no haggle dealership....no easy task. Unmatched professional engagement through text/e-mail/phone and in person. I really respected her dedication to researching and following up with me ,,,,No pressure. Shout out to Checkered Flag for really getting their price points right and for retaining excellent staff like Martene...I'll be back! More
June 23, 2019
Honest & knowledgable. Ultimately, I did not purchase from this dealership, but I have worked closely with Martene for information on inventory and advice on the whole proce Ultimately, I did not purchase from this dealership, but I have worked closely with Martene for information on inventory and advice on the whole process. She is very helpful & knowledgeable. She is a very honest person who is willing to help you find the perfect car/deal. More
June 21, 2019
Awesome from beginning to end Martene was so fantastic to work with. She was helpful, nice, and is still (3 months later) checking in to make sure we are happy with our purchase. w Martene was so fantastic to work with. She was helpful, nice, and is still (3 months later) checking in to make sure we are happy with our purchase. we could not have asked for a better car buying experience. More
June 21, 2019
Awesome Experience From start to finish Martene was great. She helped me with selling my old car and worked with me while I decided exactly what I wanted to purchase. From start to finish Martene was great. She helped me with selling my old car and worked with me while I decided exactly what I wanted to purchase. She was kind and very easy going. Extremy knowledgeable. Will reccomend her to anyone looking for a new or used car. More