Martene Hogan
Martene Hogan at Checkered Flag Hyundai World

Martene Hogan | Page 12

Product Specialist

Checkered Flag Hyundai World

3700 Sentara Way
Virginia Beach, VA 23452

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140 Reviews

Hi! My name is Martene Hogan. I made the transition into the automotive business after 15 years in the restaurant industry, so customer service and taking care of my guests are my top priorities. After a horrible car accident forced me to find a new vehicle, I learned just how stressful the car buying process could be. I aim to provide a hassle free experience for all my guests by using Checkered Flag's FAST SIMPLE SMART process! When I'm not at work, I am spending time with my 3 rescue dogs- Luchi, Sadie, and Cici. I also manage a non-profit dog rescue called PAWS Wide Open Rescue. If you are looking for a new or pre-owned vehicle, or to adopt a new furry family member, I can help with both!

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

4 Time Checkered Flag Customer Service STAR Recipient

Genesis Certified

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140 Reviews

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140 Reviews of Martene Hogan

August 25, 2019

Dealership Rating
Employee Rating

Martene is the best! I recently went to checkered flag Hyundai to find a suv at a good price. I needed something bigger and quick since I needed to turn my leased vehicle More

by Kia123@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2019

Checkered Flag Hyundai World responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

August 12, 2019

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Employee Rating

Awesome new truck experience..Martene was amazing ! Martene worked with me for several months helping me get into the right vehicle. She was patient professional, and responsive. She worked well with t More

by Tacomaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2019

Checkered Flag Hyundai World responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

August 10, 2019

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Employee Rating

Top Notch Customer Service Just want to reiterate how professional Martene is, as age set my daughter at ease about choosing her first vehicle. We visited several Checkered Flag More

by Sean and Selyna
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 12, 2019

Checkered Flag Hyundai World responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

August 07, 2019

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Employee Rating

Martene was was AWESOME!!! First off i have to say I love Checkered Flag Hyundai! In the past 13 years I have bought 5 cars them. 4 Elantras and a Sonata. in 2015 My wife and I More

by Jerry Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2019

Checkered Flag Hyundai World responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 22, 2019

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Employee Rating

Great Experience with a great product specialist! I had a great experience working with Martene at Checkered Flag Hyundai! She is so genuine and knowledgeable about all the features of the vehicles. S More

by biancajade31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2019

Checkered Flag Hyundai World responded

Bianca, thank you for the feedback! We are happy to hear about your positive experience at Checkered Flag Hyundai World, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 18, 2019

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Employee Rating

Amazing customer service I advise anyone looking for a car to come here ! Martene helped make this process super easy. Usually I just feel like another number walking in to pu More

by Shaunabandyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2019

Checkered Flag Hyundai World responded

Hello Shauna and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Martene was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 02, 2019

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Employee Rating

Excellent Buying Experience I purchased a used Santa Fe that Checkered had just gotten in. Initially Thom Coyle showed me the vehicle and discussed trade-in options and then tur More

by EasternShoreGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thom Coyle

Jul 02, 2019

Checkered Flag Hyundai World responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Martene is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. Congratulations on your new Santa Fe! If you have any questions, please do not hesitate to come see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 01, 2019

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Employee Rating

Blown away! I've been leasing Hyundai's for the past 7 years and this was my best experience yet! Martene is so knowledgeable and literally answered every possibl More

by ewrudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2019

Checkered Flag Hyundai World responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that leasing a car is an important decision and we are honored that you chose us. Please feel free to contact us if you have any questions on your new lease. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 30, 2019

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Employee Rating

Martene Rocks I've never met anyone so enthused and happy about their job. Martene is more than accomodating, friendly, knowledgable and took the time to really he More

by coco72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2019

Checkered Flag Hyundai World responded

It was a pleasure to read about your first buying experience working with Martene. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

June 30, 2019

Dealership Rating
Employee Rating

Excellent customer service Martene goes above and beyond to meet the needs of her customers, and is super friendly and personable. In my experience at Hyundai she helped me buyo More

by Lorbakerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Jakubs, Bob Rischitelli

Jul 02, 2019

Checkered Flag Hyundai World responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left our dealership satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

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