Martene Hogan | Page 11
Product Specialist
Checkered Flag Hyundai World
3700 Sentara Way
Virginia Beach, VA 23452
Hi! My name is Martene Hogan. I made the transition into the automotive business after 15 years in the restaurant industry, so customer service and taking care of my guests are my top priorities. After a horrible car accident forced me to find a new vehicle, I learned just how stressful the car buying process could be. I aim to provide a hassle free experience for all my guests by using Checkered Flag's FAST SIMPLE SMART process! When I'm not at work, I am spending time with my 3 rescue dogs- Luchi, Sadie, and Cici. I also manage a non-profit dog rescue called PAWS Wide Open Rescue. If you are looking for a new or pre-owned vehicle, or to adopt a new furry family member, I can help with both!
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
8 yrs, 4 mos
Specialties & Trainings
4 Time Checkered Flag Customer Service STAR Recipient
Genesis Certified
Hyundai Certified, Elite Product Specialist
139 Reviews
Write a Review139 Reviews of Martene Hogan
January 19, 2020
Martene helped my friend find a car after hers broke down. She was knowledgeable, thorough, honest, and pressure free. We gave her the details and parameters we had to work with, and she found the perfe down. She was knowledgeable, thorough, honest, and pressure free. We gave her the details and parameters we had to work with, and she found the perfect car and payment plan that worked within the budget. She didn’t try to over-sell or change her mind towards something she didn’t need. Exactly what you would hope for in a top notch car sales person who genuinely wants you to be happy with your purchase! More
November 13, 2019
I recently purchased a Genesis G70 from Checkered Flag. Originally I had dismissed this car based on the belief it couldn’t compete with its German counterparts. On a whim one Sunday several weeks ago afte Originally I had dismissed this car based on the belief it couldn’t compete with its German counterparts. On a whim one Sunday several weeks ago after finding the Audi dealer closed, I decided to test drive a Genesis. I was met by Martene Hogan a salesperson at Checkered Flag. The first good sign was I was not forced to schedule a test drive and come back. I’ve been in complex sales for over 30 years and know this is a sales tactic designed to increase my level of commitment. I test drove the car and loved it. Over the course of several more weeks I continued to shop. The typical BS - pushy salespeople, simple and intellectually insulting tactics sprinkled with some bold faced lies. Checkered Flag does not negotiate prices. They offered a fair price with a fair discount. Not the very best price I was given but competitive. Martene won my business. While deciding on what color, trim level, etc I was looking for she professionally and accurately answered all of my questions without ever pressuring me to hurry up and buy. During that time, I had visited another local Genesis dealership where the experience was just the opposite- all they did was pressure me. Once I decided to move forward, Martene worked diligently to locate the exact car I wanted since they did not have it in stock. I was concerned about the vehicle being transported, so she went so far as to personally pick up the vehicle and drive it back. Most of the paperwork was done by the time I arrived to the dealership so that I wasn’t spending hours just waiting around. As someone who has worked in sales for many years, I cannot emphasize how much I appreciate that Martene never acted like a “pushy car salesperson.” She genuinely cared about finding the right vehicle with everything I wanted and ensuring I was satisfied with every aspect of the process. She still answers her phone any time I have questions. If you need a new car, this is the person you want to work with. I have bought a half dozen new cars and this was by far the best experience I’ve had. Martene worked hard for me, was honest, personable with a very funny dry sense of humor, treated me with respect and seemed to really care about doing her job well. My impression is that Checkered Flags model makes it really easy for customers and for the salesperson to be at ease during a stressful time. I strongly recommend Checkered Flag and Martene. More
November 06, 2019
Bought the car we wanted My wife takes some time to make decisions on big purchases. I do the leg work and research for her and then she goes out and test drives. She test d My wife takes some time to make decisions on big purchases. I do the leg work and research for her and then she goes out and test drives. She test drove several different manufacturers' cars and liked the Kona that Martene had us test drive. Before my wife could decide to make the purchase, that Kona had been sold. Martene found another Kona for us and the purchasing experience was great. She has a great personality and is not the stereotypical car salesperson. We will go back to Martene for our next car purchase. More
October 22, 2019
The 90 Minute 5 Star Car Purchase This is my fifth Volvo, but the first one bought in under 90 minutes, plates on, tank full, driving off the lot. Martene Hogan is a delight, truly kn This is my fifth Volvo, but the first one bought in under 90 minutes, plates on, tank full, driving off the lot. Martene Hogan is a delight, truly knowledgeable and professional. My husband and I were so pleased with the way she tactfully walked us through our car purchase. We could not recommend her any higher than we are...I'd give her five hundred and twenty five stars if they'd let me. More
Other Employees Tagged: Amanda Hayslett
October 22, 2019
Excellent Service Wanted to give Martene Hogan an awesome shout out for going above and beyond for assisting me with my purchase of a 2020 Hyundai Palisade. As you know Wanted to give Martene Hogan an awesome shout out for going above and beyond for assisting me with my purchase of a 2020 Hyundai Palisade. As you know buying a vehicle is the most time consuming process, Martene had all my paperwork ready and a few signatures and I was out the door with my new vehicle. I have recommended Martene and Checkered Flag Hyundai to my friends. More
Other Employees Tagged: Bryan Lane
September 11, 2019
Class act all the way! Martene is truly a class act! She’s very knowledgeable about the cars, warranties, and all of the other coverages that are offered. She makes you feel Martene is truly a class act! She’s very knowledgeable about the cars, warranties, and all of the other coverages that are offered. She makes you feel comfortable in knowing that you are getting a great deal and product! More
September 06, 2019
Easy, Breezy, Quality Service We had the pleasure of working with Martene after ALMOST purchasing elsewhere. She made everything a breeze, and we paid less for a newer vehicle with We had the pleasure of working with Martene after ALMOST purchasing elsewhere. She made everything a breeze, and we paid less for a newer vehicle with upgraded features! Thank you Martene for helping our family find more value for our dollar, and coordinating such quality service. We are proud and ecstatic Elantra owners! More
August 27, 2019
Customer care Martene is a great professional. She always goes above and beyond anything you would normally expect in order to make sure you are taken care of. Extr Martene is a great professional. She always goes above and beyond anything you would normally expect in order to make sure you are taken care of. Extremely great at what she does! Nelson from the service department is a great help as well always super friendly and helps you out in a timely manner. These two employees are amazing and willing to treat every customer with care and respect. More
Other Employees Tagged: Nelson from the service center.
August 25, 2019
Martene is the best! I recently went to checkered flag Hyundai to find a suv at a good price. I needed something bigger and quick since I needed to turn my leased vehicle I recently went to checkered flag Hyundai to find a suv at a good price. I needed something bigger and quick since I needed to turn my leased vehicle in. Martene helped me find the perfect car within my price range. She was honest with all the questions I had asked and very professional. She recommended not to settle for anything I wasnt satisfied with and to keep looking. If you are I need of a new vehicle Martene is the one to go to she went above and beyond my expectations. I will be referring her to family and friends. I love my new kia! More

