Staff is super nice.
They always take good care of my vehicle. Service is quick.
They always take good care of my vehicle. Service is quick.
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by huntreese
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2023 -
Tri State Nissan responded
We're delighted to hear that our staff's friendliness and efficiency have left a positive impression on you! 🌟 Your satisfaction and the well-being of your vehicle are our top priorities. We appreciate your kind words and look forward to continuing to provide you with quick and excellent service in the future!
I am always amazed by the friendliness and
professionalism shown by this service department. They are fair, honest, and a true pleasure to work with.
professionalism shown by this service department. They are fair, honest, and a true pleasure to work with.
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by JKPASS1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bob Pressler
Oct 14, 2023 -
Tri State Nissan responded
Hello we are so glad to hear that our service department is holding to the Nissan customer service standard. We strive to let all of our customers know they are valued. Thank you for you review and 5 star rating. Glad to have you as a valued customer.
The shop manager was prompt and friendly.
He answered the questions I had concerning tune ups and tires.
He answered the questions I had concerning tune ups and tires.
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by spring53
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2023 -
Tri State Nissan responded
We're thrilled to hear you had a good experience with our shop manager! Prompt and friendly service is our pedal-powered promise, and we're delighted he could steer you in the right direction regarding tune-ups and tires. Thanks for rolling by and choosing us for your car needs – we're always here to help you cruise smoothly on the road!
Martin did an excellent job explaining exactly what
needed to be done and how the process would work. Once my vehicle was dropped off everything progressed exactly how Martin said it would and I got my
needed to be done and how the process would work. Once my vehicle was dropped off everything progressed exactly how Martin said it would and I got my vehicle back much sooner than I had expected.
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by GSF13EMAIL
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2023 -
Tri State Nissan responded
Thank you for your fantastic feedback! We're delighted to hear that Martin provided you with such a clear and precise explanation of our process. At our service center, we believe in under-promising and over-delivering, so it's no surprise that you got your vehicle back sooner than expected. We look forward to serving you again in the future!
Very prompt and professional.
All the staff very polite and organized.. Will recommend Tri State Nissan
All the staff very polite and organized.. Will recommend Tri State Nissan
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by DICKIE_MOORE
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2023 -
Tri State Nissan responded
Thank you so much for your glowing 5-star review Dickie! We're thrilled to hear that you found our team prompt and professional, and we take pride in our polite and organized staff. At Tri State Nissan, we aim to provide a fun and enjoyable car-buying experience, and we're delighted that you had a positive experience with us. Your recommendation means the world to us, and we can't wait to assist you again in the future! Safe travels!
Martin Arellano is an excellent service writer.
When scheduling a service, appointment, I always go to Martin. He is professional and friendly; and, courteous. Other Tri-State personal are consiste
When scheduling a service, appointment, I always go to Martin. He is professional and friendly; and, courteous. Other Tri-State personal are consistently professional and congenial.
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by TMINJESU
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2023 -
Tri State Nissan responded
Thank you for your fantastic 5-star review Tminjesu! We're thrilled to hear that Martin Arellano has consistently provided you with excellent service as a service writer. Your loyalty means a lot to us, and we're proud to have Martin on our team delivering professional, friendly, and courteous assistance. We truly appreciate your kind words and look forward to serving you with the same level of excellence in the future.
Quick work on inspection.
Thanks. Wick into garage area and inspection completed quickly. Thanks for service
Thanks. Wick into garage area and inspection completed quickly. Thanks for service
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by BASSPRO40
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2023 -
Tri State Nissan responded
Thank you for your encouraging five-star review!! I'm thrilled that you found our service to be quick and efficient! At Tri-State Nissan, we want to give you the best we have, and we'll always do so by trying to surpass your expectations. Thank you for choosing us, and have a magnificent day!
I know when I come to the service department I'll be
spending some money. It's always a pleasure to deal with Martin, who keeps me informed and makes sensible recommendations.
spending some money. It's always a pleasure to deal with Martin, who keeps me informed and makes sensible recommendations.
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by CHARLES.HUNTER
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2023 -
Tri State Nissan responded
Thank you for your encouraging five-star review!! I'm so excited that you found Martin and our service extraordinary! At Tri-State Nissan, we aim to be transparent, professional, friendly, and kind. I'm happy that we have fulfilled your expectations. If you return, we'll do our best to transcend all your anticipations! Have a blessed day!
Great service, done right the first time, professional
and friendly staff, good quality work and pricing
and friendly staff, good quality work and pricing
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by LUCENT168
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Tri State Nissan responded
Thank you for your astonishing five-star review!! I'm so blessed that you found Tri-State Nissan to be an amazing place to bring your car! Thank you for choosing us, and I can't wait to welcome you back and make your next experience a glorious paradise!
The dealership and Martin were both extremely
accommodating in servicing my car without an appointment. As always everyone was friendly and helpful!
accommodating in servicing my car without an appointment. As always everyone was friendly and helpful!
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by elizabeth.liechty
Verified Customer
Verified Customer
Jun 07, 2023 -
Tri State Nissan responded
Thank you so much for your spectacular five-star review!! At Tri-State Nissan, we thrive on providing exceptional service experiences. I'm thrilled that the dealership and Martin went above and beyond to accommodate your car servicing needs, even without an appointment. Our friendly and helpful team is always ready to make your visit exciting and stress-free. Thank you for your kind words, and we can't wait to continue surpassing your expectations in the future!