Marva Thompson | Page 2

The transaction was smooth and easy thanks to Marva. I then ran into a problem once it was time to get my running boards installed on my truck. They didn’t have them in stock initially so I had to com I then ran into a problem once it was time to get my running boards installed on my truck. They didn’t have them in stock initially so I had to come back. When I came back, Billie installed used running boards on my truck that were scuffed and beat up. When I asked about it, he said that’s how they come. Nonsense! I eventually spoke to a manager and they apologized and said they’ll take care of it which meant I needed to wait another week to come back because they were not in stock. Marva promised that they would give me a full tank of gas upon arrival for my inconvenience. When I get there, the running boards were installed and were beautiful! I then asked for Marva regarding the promise made for a tank of gas. She wasn’t there and no one else was able to fulfill the promise that was made. Very disappointed! I expected a higher level of customer service considering the amount of money that was spent there. More

by M.FRANKLINJR Verified Customer Verified Customer

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Marva Thompson was very excellent sale person and extremely helpful. And knowledgeable ,patient and understandable extremely helpful. And knowledgeable ,patient and understandable More

by EMANUELJCHAVIS Verified Customer Verified Customer

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Everything about this dealership is spectacular. From start to finish, everybody took great care of me. From start to finish, everybody took great care of me. More

by MSTANLEY0 Verified Customer Verified Customer

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I have never purchased a vehicle where the process was this simple and professional. Marva was thorough in her knowledge of the vehicle and detailed in her explanation of how to operate the many features this simple and professional. Marva was thorough in her knowledge of the vehicle and detailed in her explanation of how to operate the many features of my new suburban. I’m very pleased. More

by alisaberryinteriordesign Verified Customer Verified Customer

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It was a very smooth process and everyone was very helpful. The experience was superb. helpful. The experience was superb. More

by KAITLYN.LAMAR Verified Customer Verified Customer

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They helped me out. I'm so grateful for their expertise. Thank you so much!! I'm so grateful for their expertise. Thank you so much!! More

by KENDRACOLENBURG Verified Customer Verified Customer

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Great Experience as usual. This is the only place I would buy vehicles from. Great staff. This is the only place I would buy vehicles from. Great staff. More

by CBLAKNEY Verified Customer Verified Customer

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Superb! Thank you, Marva Thompson and John Thornton Chevrolet Team happy holidays Love the car! Thank you, Marva Thompson and John Thornton Chevrolet Team happy holidays Love the car! More

by CHAUNFRANK Verified Customer Verified Customer

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They made it easy to sell my truck. Went to Steve Rayman dealer first. The max they offered my was 27k after going back and forth and telling they I was going to John Thornton they fina Went to Steve Rayman dealer first. The max they offered my was 27k after going back and forth and telling they I was going to John Thornton they finally offered to give me 28k. When I got to John Thornton, Allen was easy to to work with. He was easy to relate to as well. They gave me the asking price and made the transaction quick. More

by R.HAZAEL Verified Customer Verified Customer

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Every time we come to this dealership they take great care of our vehicle's. John Thornton is who we purchased our vehicle's from. care of our vehicle's. John Thornton is who we purchased our vehicle's from. More

by SLWRIGHT382 Verified Customer Verified Customer

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