Marvin Dawson
Marvin Dawson at Campbell Ford

Marvin Dawson | Page 5

Fixed Operations Director

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
47 Reviews

With 30 plus years in the automotive industry, I still strive to learn something new everyday. The technological changes in our industry over the last few years has been vast. We are quickly moving away from "ICE" (Internal combustion engine) vehicles to "BEV" (Battery electric) vehicles. These changes bring great excitement but also some tremendous challenges. Software issues are almost constant and at times a great challenge to remedy. Personnel shortages in our industry much like other industries has created additional challenges for my team. Above all, providing my customers with the very best customer service possible is my daily focus. "I want to be your car guy". Thank you for the opportunity.

Dealership Experience

5 yrs, 5 mos

Industry Experience

42 yrs

Languages Spoken

English English

4.7

47 Reviews

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47 Reviews of Marvin Dawson

December 15, 2022

Dealership Rating
Employee Rating

Katelyn was amazing! She knew what I wanted! Dealership was fantastic and super fast service! More

by KiKi0921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher , Katelyn Robbins

Dec 28, 2022

Campbell Ford responded

Thank you for your rockin' review and PERFECT 5-Star rating! We are thrilled to hear of your amazing experience with Katelyn, your sales professional. We greatly appreciate your business - don't forget to stop by for your complimentary car washes for life! Kait Genge, Business Development Manager

November 04, 2022

Dealership Rating
Employee Rating

Impressed by the overall friendliness of the owners and employees, appearance of the sales/waiting room, and the service advisors' patience in explaining what was done. Overall, an outstanding dealershi More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Dawson, Judy Dawson, Vincent Hernandez-Service

July 20, 2022

Dealership Rating
Employee Rating

You have the wrong Kevin Boyer; I haven’t used services from this dealership in three years. More

by kboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Fletcher, Brian Lares, Austin Davey, Kait Genge , Heather Baugher, Jack Bell, Tony Coshow, Judy Dawson, Moe Simon

May 17, 2022

Dealership Rating
Employee Rating

Marvin and his entire team at Campbell Ford go above and beyond to make sure your visit to their service department is the best it can possibly be. Highly recommended! More

by DMARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Tony Coshow, Jacob Dawson

February 05, 2022

Dealership Rating
Employee Rating

Great service department ! They fixed my car when the other dealerships could not. I feel that Tony, Jacob and Marvin all went above and beyond to help. Their entire team was very knowledgeable, profess More

by willkruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Coshow, Marvin Dawson

November 01, 2021

Dealership Rating
Employee Rating

katelyn was very nice and upbeat she walked me to service department. I got oil change and jake helped me. They were fast and jake went over inspection with me. I will keep returning good job More

by whof1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Katelyn Robbins, jacob

Nov 15, 2021

Campbell Ford responded

Thank you for taking the time to leave us a stellar review. We appreciate the kind words greatly. We hope you're still enjoying your truck! Thank you, Katelyn Robbins - Business Development Manager

August 20, 2021

Dealership Rating
Employee Rating

Bill was the best sales guybwe have ever worked with. Kept his sense of hype and put together a deal we all were comfortable with More

by RON@CLASSICPRESSROOM.COM
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad, Brian Lares , Bill Cammett

Sep 21, 2021

Campbell Ford responded

Ron, so happy to hear of your sales experience with Bill! We appreciate your business and hope you are loving your vehicle! Thanks, Katelyn Robbins - Business Development Manager

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