Marvin Ma | Page 3

Douglas Volkswagen responded

Knowing Marvin has been your go-to for service on your Tiguan for many years and that his meticulous attention to detail has consistently met your expectations means a lot to our service team. Your recognition of his professionalism and your long-term trust mean a great deal to us.

Douglas Volkswagen responded

Knowing that our team got the repairs on your Volkswagen Golf SportWagen right the first time is rewarding. Hearing that the transmission work, hood repair, and complete inspection met your expectations means a lot to us.

Douglas Volkswagen responded

Your feedback on how we handled high-priority issues during the service on your Tiguan with exceptional tact highlights our team’s focus on care. Knowing you found our approach professional and efficient means a lot to us.

Douglas Volkswagen responded

Our service team is pleased Marvin could address the timing issue, replace your flat tire, and fit in your annual check-in all in one visit. Your kind words mean a great deal to our service department.

Douglas Volkswagen responded

Thank you for highlighting our expertise and welcoming service. It’s great to know Marvin’s support made addressing your Golf R’s needs so efficient. We look forward to assisting you again.

Douglas Volkswagen responded

We’re glad to hear our team was honest and friendly during your Volkswagen Atlas service. Thank you for trusting us with your maintenance needs. We look forward to helping you again.

Douglas Volkswagen responded

Thank you for noting the consistent service from our Sales and Service teams and our body shop. It’s fantastic to hear Kim and Marvin provided the efficient, thorough care you expect. We look forward to supporting your Volkswagen again soon.