Kim Sibblies
Kim Sibblies at Douglas Volkswagen

Kim Sibblies

Service Appointment Coordinator

Douglas Volkswagen

491 Morris Ave.
Summit, NJ 07901

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4.9
10 Reviews
4.9

10 Reviews

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10 Reviews of Kim Sibblies

September 13, 2026

Dealership Rating
Employee Rating

I love Douglas Volkswagen - Summit! My experience from the initial sale through to the latest service department work I had scheduled. I love that Brian was assigned as “my guy”. He’s a More

by Mzsandra
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Ardente

Sep 14, 2026

Douglas Volkswagen responded

Your praise of Brian’s responsiveness and professionalism highlights our service department’s focus on clear communication. We’re pleased Brian could diagnose the noise and get your Volkswagen Atlas Cross Sport back to performing as it should. Your feedback and loyalty mean a great deal to us.

September 02, 2026

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Awesome customer service the best of all Brian and Kim is the best of best More

by corainehope
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Recommend Dealer
Yes
Sep 02, 2026

Douglas Volkswagen responded

It’s rewarding to know the service on your Jetta impressed you. Hearing your praise for Brian and Kim means a lot to our service team.

August 31, 2026

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Brian was waiting for my arrival. My car was serviced and returned after a thorough washing!!!! Bravo!!!!! More

by LAWROBC
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Recommend Dealer
Yes
Aug 31, 2026

Douglas Volkswagen responded

Knowing that Brian was there to greet you and that your GLI received a thorough wash is rewarding. Hearing that everything met your expectations means a lot to our service team.

August 30, 2026

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great team @ douglas they are always standing behind the cars they sell no matter what the issues are More

by ftouzet1
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Recommend Dealer
Yes
Aug 30, 2026

Douglas Volkswagen responded

Your comment about us backing every car we sell underscores the support we strive to provide. Knowing our service on your Jetta gives you confidence means a lot to our team.

August 25, 2026

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It's a very nice dealer , and at least they will work with you to get you the car you want More

by DEBORAHMOULTRIE
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Recommend Dealer
Yes
Aug 25, 2026

Douglas Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 22, 2026

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Brian is the complete professional. Always honest and polite while thoroughly explaining services and fees. The entire service department is top notch. More

by sdripchak61
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Ardente

Aug 22, 2026

Douglas Volkswagen responded

Your praise for Brian’s honest, polite approach and detailed explanations highlights our commitment to transparent service. Hearing that our entire service department impressed you means a lot to our team. Thank you for trusting our service department with your Volkswagen Atlas.

August 15, 2026

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I truly respect this dealerships and each staff member I've worked with. Douglas Volkswagen business would not be successful without each member doing their Job. Their honesty and principles makes them a More

by MINDELKAY1977
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isaac Bunton, Marvin Ma

Aug 15, 2026

Douglas Volkswagen responded

Hearing that our honesty and principles earned your respect and reflect our high standards means a great deal. We’re glad the service on your Volkswagen Atlas met your expectations, and we appreciate you recognizing each team member’s efforts.

August 13, 2026

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Marvin is top notch always detailed and professional and on top of his game. He is the General of the service department. Tremendous impactful and smart and caring. More

by IPPOLITO7770
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2026

Douglas Volkswagen responded

Thanks for sharing about your experience with Douglas Volkswagen. We appreciate your business and hope to see you again soon!

August 07, 2026

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Employee Rating

Brian Ardente is the most wonderful, kind, professional, intelligent, brilliant, knowledgeable representative I have ever worked with and I am a 76 year old woman who has worked with many people! He deserve More

by Kjvon
Recommend Dealer
Yes

Other Employees Tagged: Brian Ardente , Celia the receptionist is unbelievably kind, lovely, professional, and wonderful!

Aug 08, 2026

Douglas Volkswagen responded

Your praise of Brian’s exceptional professionalism and expertise highlights our service department’s dedication. We’re delighted Brian could deliver outstanding care during the service on your Volkswagen Jetta, and we appreciate your five-star rating.

July 31, 2026

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Employee Rating

Consistently experience efficient, comprehensive interactions with Sales and Service departments. And, have had two positive experiences with Douglas Body Shop. More

by mary.margaret.kerns
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Ma

Jul 31, 2026

Douglas Volkswagen responded

Thank you for noting the consistent service from our Sales and Service teams and our body shop. It’s fantastic to hear Kim and Marvin provided the efficient, thorough care you expect. We look forward to supporting your Volkswagen again soon.

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