Marvin Ma | Page 2

great team @ douglas they are always standing behind the cars they sell no matter what the issues are cars they sell no matter what the issues are More

by ftouzet1 Verified Customer Verified Customer

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I couldn’t have asked for better service. Michael M was great to work with and helped me thru the process. I was always notified of progress and I got to pick my car up early. Thank you. Michael M was great to work with and helped me thru the process. I was always notified of progress and I got to pick my car up early. Thank you. More

by kresssha Verified Customer Verified Customer

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It's a very nice dealer , and at least they will work with you to get you the car you want with you to get you the car you want More

by DEBORAHMOULTRIE Verified Customer Verified Customer

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Friendly, there have been no major issues with the car, so it's just been the standard upsell on the tire rotation ($70) and wheel alignment ($130). They can't fix the Bluetooth connection issue. It's been so it's just been the standard upsell on the tire rotation ($70) and wheel alignment ($130). They can't fix the Bluetooth connection issue. It's been close to 3 hours each visit, despite being told 1.5-2 hours More

by JMLYDEN Verified Customer Verified Customer

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I never expected that the job of testing and replacing a ac compressor would have taken almost 2 weeks, I don't think that my atlas is the first ac compressor that you replaced. The communication was not th ac compressor would have taken almost 2 weeks, I don't think that my atlas is the first ac compressor that you replaced. The communication was not the best. I have been going to Douglas for a long time, but this service was unacceptable.If you know that the job is going take that long, suggest the customer get a loner car right from the beginning. More

by Robertmurphy1959 Verified Customer Verified Customer

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Douglas is my go-to Volkswagen dealership. Honest and fair. I recommend them to all my VW friends. Honest and fair. I recommend them to all my VW friends. More

by georgehuckins Verified Customer Verified Customer

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Consistently Fabulous in Every Way! Professional Customer Service Oriented Friendly Great Great Great Great Great Professional Customer Service Oriented Friendly Great Great Great Great Great More

by INIERY Verified Customer Verified Customer

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I truly respect this dealerships and each staff member I've worked with. Douglas Volkswagen business would not be successful without each member doing their Job. Their honesty and principles makes them a I've worked with. Douglas Volkswagen business would not be successful without each member doing their Job. Their honesty and principles makes them a shop of class. Good job Douglas. More

by MINDELKAY1977 Verified Customer Verified Customer

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Marvin has a consistently professional and positive attitude toward the customer. He answers all my questions and explains all processes clearly. attitude toward the customer. He answers all my questions and explains all processes clearly. More

by Nmcintyre3 Verified Customer Verified Customer

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Marvin is top notch always detailed and professional and on top of his game. He is the General of the service department. Tremendous impactful and smart and caring. on top of his game. He is the General of the service department. Tremendous impactful and smart and caring. More

by IPPOLITO7770 Verified Customer Verified Customer

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