Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 17

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
178 Reviews
4.6

178 Reviews

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178 Reviews of Marvin Orellana

January 01, 2024

Dealership Rating
Employee Rating

Mavin is a very helpful guy guided me step by step without any problem though the process More

by ZZD102383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Sierra Chevrolet of Monrovia responded

Providing quality and efficient service is so important to us here at SIERRA CHEVROLET OF MONROVIA and we are glad that Marvin's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and guided you step by step through the process without any problems. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 22, 2023

Dealership Rating
Employee Rating

The service department is amazing Mervin not only works hard for you, he also works with you!!! A1 service. More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Dec 28, 2023

Sierra Chevrolet of Monrovia responded

Thank you for sharing positive feedback on Marvin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Marvin provided for you. We look forward to your next visit!

December 20, 2023

Dealership Rating
Employee Rating

Service was excellent, prompt. Service rep was professional and took care of my vehicles service needs More

by CAMPOSRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

December 07, 2023

Dealership Rating
Employee Rating

Any concerns that I had were met or exceeded by the Sierra Chevrolet Service Manager More

by john.jackson
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Dec 08, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, John! We're delighted the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 06, 2023

Dealership Rating
Employee Rating

First time bringing the truck in for service and I liked my first experience. Thanks More

by fernie824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Sierra Chevrolet of Monrovia responded

Fernie, Providing quality and efficient service is so important to us here at SIERRA CHEVROLET OF MONROVIA and we are glad that our teams efforts could meet your satisfaction! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 04, 2023

Dealership Rating
Employee Rating

Marvin was very professional and attentive. The wait time is a little excessive but was notified beforehand More

by michL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how satisfied you were with Marvin's assistance! We're pleased he provided you with his utmost support and insight at this visit. Best wishes for happy travels through the holiday season!

December 01, 2023

Dealership Rating
Employee Rating

I drive from Bellflower to where i know that I’m welcome great service From the time you arrive will keep going back More

by TARASKANNATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Sierra Chevrolet of Monrovia responded

Thanks for the love! We're thrilled you always enjoy working with the Sierra Chevrolet team for your automotive needs. We hope to be of service to you for many more years to come!

November 30, 2023

Dealership Rating
Employee Rating

Everything was taken care of efficiently and just as described for my recent service. Great experience! More

by DRGOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Sierra Chevrolet of Monrovia responded

Thank you for your positive review! We sincerely appreciate your assessment of our service team, and we hope that you'll think of us the next time you have any automotive or Chevrolet needs. Safe travels this holiday season!

November 29, 2023

Dealership Rating
Employee Rating

Marvin gave great customer service. I had to do some warranty work. It was easy to set an appointment. The work happened quickly and was done well. Everyone in the office was friend More

by RandyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Sierra Chevrolet of Monrovia responded

Randy, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Marvin handled your visit with great care and communication. We wish you pleasant travels until your next appointment!

November 20, 2023

Dealership Rating
Employee Rating

Marvin kept me up to date on the service and offer a loaner due to the extended service time. More

by Freddie Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Sierra Chevrolet of Monrovia responded

Freddie, thanks for stopping by to share your 5-star review of Marvin! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

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