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Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 16

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
178 Reviews
4.6

178 Reviews

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178 Reviews of Marvin Orellana

March 11, 2024

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Employee Rating

Sadly disappointed with my car buying experience here. It started off great and Richard was amazing! But the process to purchase was the worst I've ever experienced. I LOVE my car, and the service departm More

by SIGNMEUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 13, 2024

Sierra Chevrolet of Monrovia responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Sierra Chevrolet Team

Mar 13, 2024

SIGNMEUP responded

You have all of my personal information including my telephone number. Feel free to contact me if you’re serious.

March 09, 2024

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Employee Rating

Good service got my car in and out as stated. all repairs done as requested. More

by RENZOALVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Sierra Chevrolet of Monrovia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Sierra Chevrolet Team

March 08, 2024

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Employee Rating

I purchased a work truck here really wasn’t to happy, seem like they were just trying to make the sale rather than what I really needed it for. Made a bad decision on my purchase. Should have bought some More

by bleg00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 08, 2024

Sierra Chevrolet of Monrovia responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sierra Chevrolet Team

February 13, 2024

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Employee Rating

Fast service. easy experience and it was simple to check out. great overall service experience. More

by tamrynmarie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Print
Feb 15, 2024

Sierra Chevrolet of Monrovia responded

Tamryn, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sierra Chevrolet Team

February 07, 2024

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Employee Rating

Marvin did a great job was very helpfull and the dealership was clean waiting room was pleasent. More

by JOEMORENTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for visiting our service department and for leaving the kind words, Joe. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

February 01, 2024

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Received great service. marvin was great and followed up regularly. It was a non-standard repair and I was very happy with the result. More

by john@rollingbox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 02, 2024

Sierra Chevrolet of Monrovia responded

John, we are truly grateful for this awesome review! We are thrilled that Marvin was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Sierra Chevrolet Team

January 23, 2024

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Employee Rating

My first visit in search of a new service center and if the rest of the visits go as good as the first, I’ll be a regular customer! More

by kgski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 24, 2024

Sierra Chevrolet of Monrovia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Sierra Chevrolet Team

January 05, 2024

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Employee Rating

Marvin was very good. However, communication with him was very difficult. First, his name was not on the option for the service advisor list when I tried to call the offic More

by DocDenZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

January 05, 2024

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Employee Rating

Great customer service, I've been a long term customer over forty years. Joe, Marvin, Tanya and John and Jeremey do a great job. More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , John Twiford

Print
Jan 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for leaving Joe, Marvin, Tanya, John and Jeremy this positive review! We are glad to hear that they took great care of you and your automotive needs. We are honored by your continued business with us here at SIERRA CHEVROLET OF MONROVIA for over 40 years. We look forward to continue serving you and your future automotive needs for many more years to come.

January 04, 2024

Dealership Rating
Employee Rating

Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, Will Cruz, Edwin Cardiel , John Twiford

Print
Jan 05, 2024

Sierra Chevrolet of Monrovia responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team consistently takes excellent care of you and provides you with thorough and efficient service. We appreciate your continued business with us here at SIERRA CHEVROLET OF MONROVIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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