Mary Garcia
Mary Garcia at Corwin Ford Reno
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Mary Garcia | Page 2

Finance Manager

Corwin Ford Reno

3600 Kietzke Ln
Reno, NV 89502

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4.9
17 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

4.9

17 Reviews

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17 Reviews of Mary Garcia

May 18, 2022

Dealership Rating
Employee Rating

Mary was great to work with. She was attentive to my needs throughout the buying experience. More

by kccook02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ana Silva

May 07, 2022

Dealership Rating
Employee Rating

Mary Garcia worked with my wife and I from the day we sat down to build and order our F-350 to the final delivery. Mary is a fantastic asset to Ford and cannot say how happy we are with her. Many referrals t More

by Bluzila
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan Acevedo, Ana Silva , Dana in accessory dept!

May 02, 2022

Dealership Rating
Employee Rating

Everyone at Corwin Ford was super helpful and friendly! It made the process of buying a new vehicle, as well as trading in an old vehicle, go super smoothly. More

by Scott Murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Winberg, Hazi Garcia , Josh Botello

May 01, 2022

Dealership Rating
Employee Rating

The staff at Corwin Ford are the most friendly, hard-working, kind, and driven dealers in town! They did everything they could to give me the best deal on my car and I couldn’t be more grateful for More

by sebenefikreselassie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amer Ahmad, Hazi Garcia

April 27, 2022

Dealership Rating
Employee Rating

Buen servicio la atención fue muy buena muy amables y todo claro sobre los precios More

by edwin_no05
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Cordero, Laureiann Rogers

February 24, 2022

Dealership Rating
Employee Rating

Worked with the internet department over text message trying to buy a car they had just listed. At first the internet sales person seemed helpful but as time went on things went down hill. First the car More

by mrobs15
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 07, 2022

Corwin Ford Reno responded

Hi Michael, I am sorry you are discouraged from the interaction with our dealership. I would like to address a few of your concerns. The credit app was not being sent by us, every time you were clicking the credit button on the vehicle description, you were sending it to yourself. We also have a pretty common policy of a car is available, until a deposit is taken or signed on. While you were trying to get a discount, a different customer was in store and paid asking price and signed on the vehicle. Looking at follow up, our sales rep was courteous, very responsive and outlined our pricing and deposit thoroughly. If you would like to discuss more, please feel free to reach out to me. Brandon, GSM.

Mar 07, 2022

mrobs15 responded

Okay so let’s pretend I sent the app to myself, so what you’re saying is it took me sending three messages to get a response from the sales person after I made an offer. That doesn’t sound very responsive to me. I really wanted to buy that car from you as evidence the same year and model car is now sitting in my garage, purchased somewhere else. I would have even paid what you were advertising if you would have just said so before letting someone else buy it. Thanks for responding.

Mar 13, 2022

Corwin Ford Reno responded

Michael, I count 45 texts back and forth between 8 am and 5 pm the day you're referencing. Then you made an offer, we told you unfortunately we could not discount the vehicle. Then at 5:06 pm you made another offer, at that exact time a customer was in store driving car. Salesperson, told you this within 4 minutes of that second offer. That customer bought car. Again, I am sorry this didn't work out, but Mary did an exceptional job getting you payments, additional photos, sending pricing info for value for almost the whole day, and then you send her a bad review. Mary is exceptional and you should really think about her and her career and reputation before sending something like this online.

December 05, 2021

Dealership Rating
Employee Rating

Mary was very responsive and knowledgeable. They performed a full vehicle walk through with the previous owner which was an excellent overview and helpful. The vehicle was clean and the sales proce More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Corwin Ford Reno responded

Thank you Gary for the awesome feedback! It is so great to hear about your great experience with Mary. We appreciate your business!

2

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