Mary Margaret McGowan
Mary Margaret McGowan at Westside Lexus

Mary Margaret McGowan | Page 6

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
353 Reviews

Born and raised in Houston, have 3 dogs, love helping people find the right car for their needs and the right deal. Workaholic!!

5.0

353 Reviews

Write a Review

Dealership Experience

36 yrs, 8 mos

Industry Experience

40 yrs, 4 mos

353 Reviews of Mary Margaret McGowan

December 19, 2024

Dealership Rating
Employee Rating

I am always pleased with the knowledge, professionalism and attentiveness of everyone who works at this dealership, starting with the receptionist! More

by cminnetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2024

Westside Lexus responded

Thank you for the kind words! We're delighted to hear that our team at Westside Lexus consistently meets your expectations. We look forward to serving you in the future!

December 13, 2024

Dealership Rating
Employee Rating

I am very happy with assistance in choosing my new car. The sales associate, Mary Margaret, is excellent. She led me to the right choice thanks to her patience and expertise. More

by B_CRANE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Westside Lexus responded

We're delighted to hear that Mary Margaret provided excellent assistance in helping you choose your new car at Westside Lexus. Thank you for sharing your positive experience, and enjoy the ride!

November 05, 2024

Dealership Rating
Employee Rating

I appreciate that you cannot work with a customer on price as much as you could a few months ago inasmuch as you are not receiving as many cars to sell. However, it seems unfair that the customer is ab More

by Steve
Recommend Dealer
Yes

Other Employees Tagged: Aroon Samuel

Nov 05, 2024

Westside Lexus responded

Steve, we understand your concerns and appreciate you sharing them with us. The current market conditions have indeed been challenging for everyone involved. We hope to offer more flexibility in the future as circumstances improve! If you would like to discuss your feedback further, I would be happy to take your call. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

October 25, 2024

Dealership Rating
Employee Rating

I am very happy with my Lexus cars. The service has been great! Buying a car was easy.and efficient. It was ready to go when I got to the dealer. Thank you! More

by psmall4882
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Westside Lexus responded

We're glad to hear that your car-buying experience at Westside Lexus was smooth and efficient. Thank you for choosing us - safe travels in your new ride!

October 10, 2024

Dealership Rating
Employee Rating

Mary Margaret is exceptional. I buy at this dealership because of her service. The person who explained the car to us was excellent as well. More

by doug. stewart0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Westside Lexus responded

We're delighted to hear that Mary and our team at Westside Lexus provided you with exceptional service, Doug! Thank you for choosing us, and we look forward to assisting you again in the future!

October 03, 2024

Dealership Rating
Employee Rating

Likely the 14th Lexus purchased at Westside with the assistance of Mary Margaret McGowan...... once again a perfect experience throughout-- sales, finance, delivery. Won't buy a car from anywhere els More

by TXSEAVERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that Mary Margaret McGowan and our team provided another perfect experience. We look forward to assisting with many more purchases in the future!

September 18, 2024

Dealership Rating
Employee Rating

Merrell is an exceptional person. He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamle More

by msraymond001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Westside Lexus responded

Thank you for sharing your detailed feedback. We're glad to hear that Merrell and Mary Margaret McGowan provided exceptional service at Westside Lexus, even though the trade-in valuation didn't meet expectations. Your insights are valuable as we strive to improve our customer experience!

August 27, 2024

Dealership Rating
Employee Rating

Lexus does a tremendous job! Loved the service but didn't particularly like the 1 year wait on my new GX 550. Worth the wait though. More

by kevin@glassgateconsulting.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Aug 27, 2024

Westside Lexus responded

Thank you for your patience and understanding! We're glad to hear that the service at Westside Lexus met your expectations, even with the wait. Enjoy your new Lexus GX 550!

July 10, 2024

Dealership Rating
Employee Rating

It was great working with MMM. She was so helpful in many ways and such a great personality. More

by 12ep@comcast.net
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2024

Westside Lexus responded

Thank you for choosing Westside Lexus. We are happy you found our staff helpful, and we appreciate your positive feedback!

July 09, 2024

Dealership Rating
Employee Rating

Excellent place to buy a car. Loved our sales lady Mary and finance was extremely fast and efficient. I would highly recommend Westside Lexus to my friends. More

by liddle1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Westside Lexus responded

We're delighted to hear you had a great experience with Mary and our finance team at Westside Lexus! Thanks for recommending us, we appreciate your support. Enjoy your new car!

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